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JustFlowers

3.8

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JustFlowers Reviews Summary

JustFlowers has a rating of 3.8 stars from 5,868 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement and timely manner. JustFlowers ranks 4th among Flower Delivery sites.

service
244
value
228
shipping
218
returns
173
quality
205
This company responds to reviews on average within 0 days

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112,101 reviews

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Elya Z.
0 reviews
0 helpful votes
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Thank you for your business which makes people happy.

Date of experience: January 6, 2017
Florida
1 review
1 helpful vote
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Order #*******
Ordered flowers for my friends funeral. NEVER been SO DISSAPOINTED in my life. WHAT they SENT was NOT what I ORDERED.No remorse from Just Flowers.
TERRIBLE outfit and people! Going to her funeral was SO SAD then having to see the UGLY and DEPRESSING arrangement they sent was heartbreaking! I called them. THey just gave me NO compassion at all.DO NOT use JUST FLOWERS.

Date of experience: January 6, 2017
CustomerService -. — JustFlowers Rep
over a year old

Joyce Beck, we did in fact offer compensation. Our customer service supervisor said that we would call you right back with a resolution.

Deborah K.
0 reviews
0 helpful votes
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Easy to choose
January 5, 2017

Easy to choose. It would be good to know early about the handling and tax charges rather than find them out at the end. In Australia, we are quoted an all-up cost. Thank you

Date of experience: January 5, 2017
Jeff T.
0 reviews
0 helpful votes
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I was very dissatisfied with my purchase from justflowers.com; I intended to surprise my mother with flowers on her birthday (a Saturday). The flowers showed up on Monday afternoon and did not include the balloons that I had requested.

Date of experience: January 5, 2017
Joanne F.
0 reviews
0 helpful votes
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Beautiful flowers!
January 5, 2017

Beautiful flowers! Thank you.

Date of experience: January 4, 2017
T E.
0 reviews
0 helpful votes
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Thank you for your service
January 4, 2017

Thank you for your service.

Date of experience: January 4, 2017
Jeanette B.
0 reviews
0 helpful votes
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Easy to place
January 4, 2017

Easy to place.

Date of experience: January 4, 2017
Elspeth M.
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0 helpful votes
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First class service will not hesitate to use again

Date of experience: January 4, 2017
Robert M.
0 reviews
0 helpful votes
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Wonderful
January 4, 2017

Wonderful - yasher koach

Date of experience: January 4, 2017
Dale A.
0 reviews
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I have ordered several times before and have always been satisfied. Would be nice if repeat customers can be given a more substantial discount.

Date of experience: January 3, 2017
Mary A.
0 reviews
0 helpful votes
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I ordered for a delivery to my cousin
January 2, 2017

I ordered for a delivery to my cousin. She was delighted to receive the flowers.

Date of experience: January 2, 2017
Marna W.
0 reviews
0 helpful votes
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Lovely Flowers
January 1, 2017

Lovely Flowers

Date of experience: January 1, 2017
Dennis S.
0 reviews
0 helpful votes
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Easy to use
January 1, 2017

Easy to use

Date of experience: January 1, 2017
Sharon H.
0 reviews
0 helpful votes
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Received as ordered
January 1, 2017

Received as ordered
Recipient seemed pleased with product
Delivery was excellent

Date of experience: January 1, 2017
Minnesota
1 review
3 helpful votes
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Worst Customer Service
January 1, 2017

Every single employee including the general manager is rude unhelpful and will simply just argue and fight with you. They are completely disrespectful and useless. There is no point calling them or launching a complaint they will not help you they will just try to convince you that you are wrong when in fact they are wrong

Date of experience: December 31, 2016
CustomerService -. — JustFlowers Rep
over a year old

Falen, we apologize for this ordeal. We will have our customer service manager contact you ASAP in order to discuss this in further detail.

paul K.
0 reviews
0 helpful votes
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The orders I have placed have all been delivered later than promised. The orders are what I paid for, but they are late.

Date of experience: December 31, 2016
Jeff G.
0 reviews
0 helpful votes
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Arrangements are always beautiful and delivery is always on time. Recommend justflowers.com to my friends and family.

Date of experience: December 31, 2016
Lena G.
0 reviews
0 helpful votes
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The web site is customer friendly; I chat with Jessica, I think, and she was most helpful; and it was real kind of you to offer a $5 discount. Thank you!

Date of experience: December 31, 2016
Andrew M.
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Nice and very easy!
December 30, 2016

Nice and very easy!

Date of experience: December 30, 2016
A R.
0 reviews
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I'm ordering from New Zealand for my US relatives, first US floral website that would actually allow my billing address and credit card yay, thanks very much

Date of experience: December 27, 2016

From the business

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.


justflowers.com
West Hollywood, CA, United States