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JustFlowers

3.8

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JustFlowers Reviews Summary

JustFlowers has a rating of 3.8 stars from 5,868 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement and timely manner. JustFlowers ranks 4th among Flower Delivery sites.

service
244
value
228
shipping
218
returns
173
quality
205
This company responds to reviews on average within 0 days

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112,101 reviews

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PB B.
0 reviews
0 helpful votes
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I don't like the order process, it doesn't show me the shipping costs, it doesn't let me review the order, it does a terrible job. I just wanted to send this, or I would have never ordered this. Overall terrible experience

Date of experience: May 8, 2017
Donna G.
0 reviews
0 helpful votes
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Shopping experience fine
May 8, 2017

Shopping experience fine. I hope the flowers are as nice as they appear on the site.
The flowers were beautiful and they definitely arrived promptly.

Date of experience: May 8, 2017
Texas
1 review
1 helpful vote
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After ordering I realized there were other web sights that rated Just Flowers. Hundreds and hundreds of negative comments of disappointment with order or delivery. I called to cancel and talked to two different agents that assured me of delivery and a beautiful arrangement. So I trusted them. Two hours before the service, I receive a call that they could not deliver. PLEASE avoid this heartache!

Date of experience: May 7, 2017
CustomerService -. — JustFlowers Rep
over a year old

Shirley M., we are here to help. Can you please kindly provide your seven digit order number.

California
1 review
0 helpful votes
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No no no!
May 5, 2017

If this saves one person! What they send is about 1/4 of what is in the picture. Then they offer you a refund of $10-$15. It really is a total scam. The worst part is I used PayPal and they stuck up for these scammers.

Date of experience: May 4, 2017
CustomerService -. — JustFlowers Rep
over a year old

LeeAnn N, we are here to help. Can you please kindly provide your seven digit order number.

Spain
1 review
0 helpful votes
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Stay Away
May 2, 2017

This company is a sham. I ordered a bouquet for a family member... delivered a day late, and the bouquet was terrible and nothing like the photo we ordered from. It cost $97 USD... worth less tan $20... My wife and I spent numerous calls on the line with Customer Service... delays, and no resolution to a full refund request. We were offered $10 credit. The product was an ugly mix, delivered late and paid an unreasonable price. Take notice and do not deal with them. DON"T GET SUCKED IN BY THE PHOTOS AND POLICY... B. S
NOT EVEN WORTH ONE STAR
BEWARE!

Date of experience: May 2, 2017
CustomerService -. — JustFlowers Rep
over a year old

Steve B, we are here to help. Can you please kindly provide your seven digit order number.

Oregon
2 reviews
0 helpful votes
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I ordered flowers for my daughter in laws birthday. First they were not delivered on her birthday. They called and said they would be delivered early the next day. They were delivered LATE the next day. I was promised a discount because they were not delivered when promised. My daughter in law sent a picture of the arrangement and it was pathetically small, not as pictured on the website. Then I got the bill and my $34 flowers had now cost me $71. I called them and explained my complaint, they promised a $20 discount. I will not order from them again.

Date of experience: April 24, 2017
CustomerService -. — JustFlowers Rep
over a year old

Bobbie G, we are here to help. Can you please kindly provide your seven digit order number.

Steve H.
0 reviews
0 helpful votes
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Just fine
April 17, 2017

Just fine.

Date of experience: April 16, 2017
Tannis P.
0 reviews
0 helpful votes
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I'll feel more secure once knowing it made it there.lol

Date of experience: April 7, 2017
Francisco C.
0 reviews
0 helpful votes
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...
April 7, 2017

...

Date of experience: April 7, 2017
John F.
0 reviews
0 helpful votes
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...
April 7, 2017

...

Date of experience: April 7, 2017
Marnel G.
0 reviews
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Flowers were not anything like display on website. Just thought it was due to flowers were not seasonally available. They were pretty though.

Date of experience: April 6, 2017
Russ W.
0 reviews
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A bit much on the green, but the recipient was very happy with them, and that's what mattered most

Date of experience: April 6, 2017
Gloria H.
0 reviews
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Beautiful arrangements available at an affordable price and and a very user friendly website.

Date of experience: April 6, 2017
howard p.
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Easy to do and a good selection of gifts
April 6, 2017

Easy to do and a good selection of gifts

Date of experience: April 6, 2017
Irina D.
0 reviews
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The parcel wasn't handed to the receipient personally but left in the garage. So it was only noticed on the following day.

Date of experience: April 5, 2017
Hikaru H.
0 reviews
0 helpful votes
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It was a great way to do business locally without the hassle of trying to make it across town before closing time. Thanks!

Date of experience: April 5, 2017
whitney J.
0 reviews
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Horrible!
April 5, 2017

Horrible! I paid extra for the flowers to be delivered on Sunday. They didn't inform me that they couldn't find a flourist to deliver that day. When the flowers were delivered the first time, they were completely wrong. They were nothing like I ordered. So I contacted them a third time and finally got some flowers that resembled what I ordered. I spent a lot of money for flowers for my sisters birthday and had such a hard time. I won't order from justflowers.com ever again.

Date of experience: April 5, 2017
Sam V.
0 reviews
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I don't understand why it took so long for the survey. This order was delivered well over a month ago, on time but I expected more in the arrangement as shown in the picture of the order I placed

Date of experience: April 5, 2017
WENDY K.
0 reviews
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THE ORDERING WAS VERY EASY AND I FOUND SOOME BEAUTIFUL FLOWERS AND I HOPE THEY LOOK AS GOOD WHEN SHE GETS THEM!

Date of experience: April 5, 2017
Steve S.
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We were not home at the specific time of delivery. Yet, the delivery person called my cell, we talked briefly & agreed where to leave the flowers (protected from the sun, etc.)... VERY NICE!

Date of experience: April 4, 2017

From the business

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.


justflowers.com
West Hollywood, CA, United States