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JustFlowers

3.5

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JustFlowers Reviews Summary

JustFlowers has a rating of 3.5 stars from 5,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement and timely manner. JustFlowers ranks 4th among Flower Delivery sites.

service
244
value
228
shipping
218
returns
173
quality
205
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112,101 reviews

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Texas
1 review
0 helpful votes
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False advertising and poor service
October 8, 2024

Tried to get me to give them an additional $15.00 in order to get the order sent after it was already over a day late from the promised next day delivery. When that failed, they did not send order for 4 more days and delivered to a very sick patient at 8:30 PM at night, without calling first. Will never use again.

Date of experience: October 8, 2024
CustomerService -. — JustFlowers Rep
over a year old

Janice, some local florists have minimum dollar amounts for orders. We are committed to matching you with a local florist that can fill your order for your selected item's paid dollar-amount. However, there are rare occasions when the most cost-effective local florist's minimum exceeds the amount you paid for your selected item. Nevertheless, we went ahead and covered the additional amount needed for your order.

Minnesota
1 review
0 helpful votes
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Excellent
October 8, 2024

Flowers were beautiful and delivered on time. Prices were very reasonable. I liked the choices to upgrade

Date of experience: October 8, 2024
Texas
1 review
0 helpful votes
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Wife's bday flowers
October 8, 2024

They did deliver the flowers, at 6pm. A bit late in the day but still ok I suppose. Some of the sunflowers look wilted I'm guessing from the heat in general. The wife still was happy with them so it's a win

Date of experience: October 8, 2024
CustomerService -. — JustFlowers Rep
over a year old

Matthew, we are here to help. Please e-mail photos of what was received to [email protected]

Virginia
1 review
0 helpful votes
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Quick & Accurate
October 7, 2024

I ordered flowers at the last minute and got same day delivery! It was quick & accurate! The order looked just like the photograph! Quite stunning!

Date of experience: October 7, 2024
District of Columbia
1 review
0 helpful votes
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Birthday gift
October 6, 2024

Easy to order online and prompt delivery. The flowers were very similar to the picture online.

Date of experience: October 6, 2024
Ohio
1 review
0 helpful votes
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Birthday Flowers
October 5, 2024

I ordered birthday flowers and they were delivered one day late due to the (Carolina) hurricane. They were nearly the same as pictured. Except for the vase which was the same color,but was not the nice one pictured.

Date of experience: October 4, 2024
CustomerService -. — JustFlowers Rep
over a year old

Rick, thank you for the feedback. Unfortunately, the container & arrangement may vary based on availability.

Florida
1 review
0 helpful votes
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We wanted to send a gift basket to a couple we have known for many years who celebrated their 60th Wedding Anniversary. The basket was simply spectacular and delivery was right on time.
I have been a customer for a number of years and have always been very satisfied with this company.

Date of experience: October 4, 2024
Rhode Island
1 review
0 helpful votes
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Great service
October 3, 2024

Recipient was very happy and delivered on time. I will definitely reorder next time.

Date of experience: October 3, 2024
New York
1 review
0 helpful votes
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Great
October 1, 2024

Delivered to the hospital just as promised. Beautiful arrangement.

Date of experience: October 1, 2024
California
1 review
0 helpful votes
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Flowers for a get well
September 30, 2024

Disappointed the flower she received were not like the photo and it lacked the ribbon which was in the ad

Date of experience: September 30, 2024
CustomerService -. — JustFlowers Rep
over a year old

Madeline, we are here to help. Please e-mail photos of what was received to [email protected]

Missouri
1 review
0 helpful votes
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Not the flowers pictured.
September 28, 2024

I picked out an arrangement especially to send sympathy to my friend.
The arrangement sent was not the one pictured and I feel like it wasn't\
Worth the amount charged as it was a collection of a plain bouquest of
Flowers wen I ordered another type of arrangement. I had to order another sympathy
Bouquet 2 weeks later for anothe death in the family. I used a different flower service
And got just what I had seen when I ordered. If you can't deliver don't have us choose
From 6 pages of photos. I was not happy with this order at all. I felt like I was ripped off.
The other florist did a beautiful job and I will use them not yours in the future.

Date of experience: September 28, 2024
CustomerService -. — JustFlowers Rep
over a year old

Sherri, we are here to help. Can you please email photos of what was received to [email protected]

Australia
1 review
0 helpful votes
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Good selection of flowers
September 27, 2024

My family member was delighted with the selection. Delivery was timely

Date of experience: September 27, 2024
New York
1 review
0 helpful votes
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Absolutely beautiful
September 26, 2024

Sent the flowers to a friend, she called me right away, and sent a picture, they were beautiful, and she was crying!

Date of experience: September 26, 2024
South Carolina
1 review
0 helpful votes
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Missing a balloon
September 26, 2024

First time purchaser here. I ordered a birthday bouquet with a balloon included and paid $4.99 for one extra birthday balloon which was not included. That was disappointing.

Date of experience: September 26, 2024
CustomerService -. — JustFlowers Rep
over a year old

Teresa, we will reach out to the local florist to find out what exactly happened.

New Jersey
1 review
0 helpful votes
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Delivery
September 26, 2024

Yes the flowers I ordered for my cousin arrived in a timely manner. Thank you and she tells me they were beautiful.

Date of experience: September 26, 2024
Illinois
1 review
0 helpful votes
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Beautiful Birthday arrangement
September 26, 2024

Ordered and received a gorgeous flower arrangement for my wife's birthday. Vase was overflowing with beautiful flowers and all buds opened.

Date of experience: September 26, 2024
New York
1 review
0 helpful votes
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I called customer service 4 times to find out why flowers were not delivered. Each time I called your representative said they should arrive on following date. The flowers were finally delivered on the 20th after I said I was canceling my order.

Date of experience: September 24, 2024
CustomerService -. — JustFlowers Rep
over a year old

Delivered on 09/20/2024 at 6:46 PM CDT

Canada
1 review
0 helpful votes
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Not happy
September 21, 2024

As I have said previously, you need to put it somewhere easy to see on your website that you are an American company. I live in Canada and was very surprised to see an additional $40 added to this order for the exchange rate. If I would have known I would have ordered from a Canadian company. Keep my business in my country! Not happy at all!

Date of experience: September 21, 2024
CustomerService -. — JustFlowers Rep
over a year old

Kim, we do in fact state that we are an American company and that we charge in U.S. dollars. This is indicated both in the shopping cart and on your order receipts as well.

California
1 review
0 helpful votes
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Basket
September 19, 2024

Michele received her beautiful basket of flowers and was thrilled. I was about to contact you as I had hoped and asked that she receive them earlier.

Date of experience: September 19, 2024
Texas
1 review
0 helpful votes
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Flowers
September 19, 2024

I was a little disappointed that the arrangement didn't look like the picture online. It looked smaller and less full. I paid for premium flowers and even added roses to make it a large arrangement.

Date of experience: September 19, 2024
CustomerService -. — JustFlowers Rep
over a year old

Esther, we are here to help. Please e-mail photos of what was received to [email protected]

From the business

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.


justflowers.com
West Hollywood, CA, United States