JustFlowersReviews 5,865

As a US military veteran living in Hungary I decided to send my mother flowers on mothers day, I chose well and ended up spending just under 100$ for flowers. When my mother did not say thank you I asked her (a week later) what she thought of the flowers, she never got them.
No one called me, the money is not returned and if I would not have asked, I would not have known.
I am very upset and I find that being on hold for over 10 minutes is not acceptable and even worse, not sending the flowers which were paid for is simply robbery.
For the first time in my 51 years, I failed my mother on mothers day thanks to just flowers.
Never again.

What else do you need to know: they DIDN'T deliver the flowers by the guaranteed date... which was Mother's Day. A simple Google search will show you that this happened to THOUSANDS of people.

They also don't staff their support line... this is a garbage, money-grubbing organization with no intent to carry out its promised product/service.

Ordered flowers to be delivered in Mothers day. Not only did they not arrive but there was no update informing me that the deivery was not made. I received an email the following day stating they were not able to deliver on Sunday of Mothers day so flowers would be deivered Monday. Then on Tuesday I received yet another email stating flowers were not delivered on Monday so they would be delivered on Tue. On Wed there was no update and yet no flowers. I followed the appropriate channels as per their website to request refund. I also left a massage requesting a call back. I did not hear from anyone either via email nor phone. So I proceeded to disput the charges late Wednesday night. Lo and behold the flowers arrive wilten to my mothers residence on Thursday. I do not believe it is a coinsidence that they finally attempt a delivery day after charges are disputed.
My mother did not accept the dlowers due to their poor condition.
In addition, once I made a purchase with this company I was are not able to request a refund EVEN IF THOUGH I AM COMPLETELY UNHAPPY WITH THE QUALITY OF SERVICE AND OPERATIONS.
Save yourself the misery!

Justflowers.com showed a guaranteed delivery for Mother's Day. I ordered 2 arrangements. Both were delivered a day late (despite the guarantee). One of the bouquets was downright ugly and nothing like I ordered. Their customer service is awful. They offered me $15 on $140 worth of flowers. They explained that I should have read the fine print that neither delivery or flower arrangements are truly guaranteed. I understand some variation on the flowers but this was way off the mark. The delivery was simply a lie. Completely false advertising. Stay away.

I ordered flowers Saturday morning the web site said they would be delivered that day... I thought wow great everyone else was booked till Monday. Which truly would have been fine it wasn't really for mothers day. Well 60 dollars and 4 days later NO FLOWERS I keep getting emails saying they weren't able to deliver today and that they were rescheduled for the next day. I called and emailed everyday. With no response. As a company these people suck and as employees they only slap you in the face with a 10% discount, your going to give me 6 dollars back for my troubles and $#*!ing time?!?!? Please save your blood pressure and time and DO NOT go with these guys... go to the flower company directly, they go through them anyways. Please trust the reviews! *******

I ordered flowers for Mother's Day, received a confirmation number
(*******) and no flowers. And apparently no one works there except for the person taking your money because it's been impossible to reach anyone there. And I've tried, on numerous occasions, numerous options with nothing to show for it but eternal hold. This cannot be legal. If you can't fulfill an order then don't accept our money. This is ridiculous and I will never, ever order from this company again. For some reason, I was under the impression that Just Flowers was a big and reputable company, I stand corrected and irritated... and about $70 poorer.

I ordered flowers on Saturday May 11 2018 around 1:30 they were suppose to be delivered on Sunday Mothers Day. They still haven't been delivered. Called on Monday no one would answer the phone. I sent an email still no response. Tuesday I called no answer I left a message. I just want a refund this is ridiculous. I will never place another order with them. The least they could of done was sent me an email saying they were behind in delivery's.