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JustFlowers

3.8

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JustFlowers Reviews Summary

JustFlowers has a rating of 3.8 stars from 5,868 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement and timely manner. JustFlowers ranks 4th among Flower Delivery sites.

service
244
value
228
shipping
218
returns
173
quality
205
This company responds to reviews on average within 0 days

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112,101 reviews

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GB
1 review
1 helpful vote
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Never ever again
July 24, 2018

I spent hours researching and choosing the perfect arrangement for a new baby granddaughter after they had already had 4 sons and never in my life have I had such appalling service from an online supplier. They substituted so that it was nothing like the original design meaning my time choosing was total wasted as they authorised what they liked. I will never even as a last resort purchase anything through this website again but will go direct to a local florist to ensure I get what I pay for. If this company carries on like this I will be surprised if they remain in business with this customer service. I only gave one star as there was nothing lower. Dont believe the words that customer service and customer is important, we are nothing but part of their profit.

Date of experience: July 24, 2018
CustomerService -. — JustFlowers Rep
over a year old

Fiona North,

Our local florist used the same type of flowers, just a different shade of pink roses.

Nebraska
1 review
0 helpful votes
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Wow, just wow!
July 22, 2018

I wanted to send a last minute floral arrangement. I placed my order on-line at 3:30 p.m. and quickly received a phone call saying the item I ordered would not be available to deliver that day but they could put together one with similar flowers that they could get out that day. My mother was "moved to tears" to receive them. Having them arrive that day was wonderful!

Date of experience: July 20, 2018
Canada
1 review
1 helpful vote
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I used this service once. It was expensive, and the flowers were not very good. However, for the past four years (!) they have continued to send me emails and notices despite my repeated attempts to unsubscribe according to their subscription page (it is located far down the email... look carefully for it). This company is a scam... DO NOT USE!

Date of experience: July 9, 2018
CustomerService -. — JustFlowers Rep
over a year old

Jim S., we are here to help. Would you be able to provide your seven-digit order number?

Kathy M.
0 reviews
0 helpful votes
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Hard to give an opinion until I see the quality of the product and the delivery. I have no idea of the qulity as it was sent to someone else, and they are unlikely to complain. Would be nice to receive a photo of the final product that is actually being delivered as the previous orders I sent were similar but not quite like the ordered photos (which makes sense as smaller shops would have less diversity, but it would be nice to see what they actually received).

Date of experience: July 6, 2018
Carolyn M.
0 reviews
0 helpful votes
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My wife uses your service, and receives your emails. Thanks.

Date of experience: July 5, 2018
Tabatha X.
0 reviews
0 helpful votes
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Thanks for making my Mom so very surprised and happy!

Date of experience: July 3, 2018
alice r.
0 reviews
0 helpful votes
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They were pretty and nicely arranger
July 3, 2018

They were pretty and nicely arranger.

Date of experience: July 3, 2018
Linda Z.
0 reviews
0 helpful votes
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Even though we had a mix up on the first delivery, you made you right and the party receiving the flowers was very happy. Thanks again for your help and professionalism. You handled the problem with speed and accuracy.

Date of experience: July 3, 2018
Mary A.
0 reviews
0 helpful votes
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Just didn't see where to put the code...
July 3, 2018

Just didn't see where to put the code...because when I decide to go with PayPal it went to the next page and I hadn't scrolled down to see it...but the online help was great.

Date of experience: July 2, 2018
Rose M.
0 reviews
0 helpful votes
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Used justflowers a few times, they always delivery and reports on flowers have been very positive.

Date of experience: July 2, 2018
Michael M.
0 reviews
0 helpful votes
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Ordered the flowers and delivery was prompt
July 2, 2018

Ordered the flowers and delivery was prompt. Flowers looked great!

Date of experience: July 2, 2018
Priscilla M.
0 reviews
0 helpful votes
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So far so good
July 1, 2018

So far so good

Date of experience: July 1, 2018
Rod H.
0 reviews
0 helpful votes
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Thanks, you delivered the last on which was enjoyed by the recipient. So that makes me happy and hence I ordered a Birthday flower arrangement

Date of experience: June 30, 2018
Lorraine B.
0 reviews
0 helpful votes
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The recipients absolutely loved their flowers
June 30, 2018

The recipients absolutely loved their flowers. It's been along time since I had a beautiful floral arrangement delivered. Thank you

Date of experience: June 30, 2018
Antonia I.
0 reviews
0 helpful votes
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Great!
June 30, 2018

Great!

Date of experience: June 30, 2018
Jacqueline B.
0 reviews
0 helpful votes
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The website is clear and easy to use
June 30, 2018

The website is clear and easy to use. The photos of the flowers ae great.

Date of experience: June 29, 2018
Jonathan N.
0 reviews
0 helpful votes
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It was super easy and quick!
June 29, 2018

It was super easy and quick!

Date of experience: June 29, 2018
Cecelia H.
0 reviews
0 helpful votes
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Quickly processed with ease in ordering
June 29, 2018

Quickly processed with ease in ordering

Date of experience: June 29, 2018
Sheila L.
0 reviews
0 helpful votes
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I paid extra for the flowers to be delivered and they were not delivered as promised.

Date of experience: June 29, 2018
Chris B.
0 reviews
0 helpful votes
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My first time
June 29, 2018

My first time.

Date of experience: June 29, 2018

From the business

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.


justflowers.com
West Hollywood, CA, United States