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JustFlowers

3.8

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JustFlowers Reviews Summary

JustFlowers has a rating of 3.8 stars from 5,868 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement and timely manner. JustFlowers ranks 4th among Flower Delivery sites.

service
244
value
228
shipping
218
returns
173
quality
205
This company responds to reviews on average within 0 days

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112,101 reviews

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Rebecca M.
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Very smoothly
June 29, 2018

Very smoothly

Date of experience: June 28, 2018
Marlene K.
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I found the live help a too long of a delay,,,I was connected to 2 different people.1st 1 great person, but got cut off...There was difficulty with the date delivered...not sure of the reason...In the past I've always been more than pleased with the service.

Date of experience: June 27, 2018
Mindi M.
0 reviews
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Everything arrived as ordered and expected
June 27, 2018

Everything arrived as ordered and expected.

Date of experience: June 27, 2018
Julie B.
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GOOD PRICING AND EASY WEBSITE TO USE
June 27, 2018

GOOD PRICING AND EASY WEBSITE TO USE.

Date of experience: June 26, 2018
New Jersey
1 review
0 helpful votes
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I recently arranged and managed my father's funeral. One out-of-town friend arranged to have flowers delivered by this company. The flowers were not delivered. The friend was double billed. Although one of the charges was reversed, the other is still pending (and has been disputed with the credit card company). Worst of all, as I and others have attempted to resolve this matter, we have been told lie after lie. We were told the flowers were delivered the night before the funeral. When they learned that this would not have been possible, we were told they were delivered the morning of the funeral -- at a time when I was present. This was absolutely false. Next we were told that they were received and signed by a person named Sue. Sue explained that she never received or signed for the flowers, and did not even attend the funeral. She merely told a rude customer service representative that my family had left some flowers and other decorations and treats in the church. The flowers Sue saw the day after the funeral were delivered by a different, reputable, florist -- who delivered multiple arrangements without difficulty. I have called repeatedly, been placed on hold for twenty minutes and longer, been told that I would be called back, and more. This company does not deliver flowers. It delivers a pack of lies.

The order number is *******. I have spoken with numerous employees, including Venice, Ron, Elaine, and Jill. I was told Theresa would call me back.

Date of experience: June 26, 2018
CustomerService -. — JustFlowers Rep
over a year old

Arleen A., we can't seem to locate your order. Would you be able to provide your seven-digit order number?

Paula F.
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I was trying to take advantage of the $10.00 mention when I placed my order and couldn't figure it out. I tried the chat twice. Got a call center person but no answer

Date of experience: June 26, 2018
Colin P.
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It was very good thank you
June 26, 2018

It was very good thank you

Date of experience: June 26, 2018
Tarry T.
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Could not find the promo code place to enter LOVE2

I ordered a mylar balloon when the rep had to help me with the order the balloon didn't get carried forward. This little girl LOVES balloons...so of course i was disappointed.

Date of experience: June 25, 2018
heather P.
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Quick and easy
June 25, 2018

Quick and easy

Date of experience: June 25, 2018
Lornzo W.
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So far no problems
June 24, 2018

So far no problems.

Date of experience: June 24, 2018
Terri Y.
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Good
June 24, 2018

Good

Date of experience: June 24, 2018
Cindy L.
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Service is great
June 22, 2018

Service is great.

Date of experience: June 22, 2018
zena C.
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Did not delivered on time
June 22, 2018

Did not delivered on time

Date of experience: June 22, 2018
Mary R.
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The chat pop up was annoying and in my way when trying to complete my order

Date of experience: June 22, 2018
P S.
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Just Flowers came through for me on a last minute order about 6 or 7 years ago. Not only have I used them for EVERY Flower order I've ever since placed, but I've spread the word to my entire family and all my friends!

Date of experience: June 21, 2018
Joan B.
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The person who received them was saying how beautiful they were..

Date of experience: June 20, 2018
Marian M.
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My mother loved her gift
June 20, 2018

My mother loved her gift. Thank you!

Date of experience: June 19, 2018
Gloria N.
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Fast service, delivered as advertised
June 19, 2018

Fast service, delivered as advertised

Date of experience: June 19, 2018
Bernardine H.
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Great so far
June 19, 2018

Great so far

Date of experience: June 19, 2018
Michael L.
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Thank you keep up that great tradition for those far away!

Date of experience: June 19, 2018

From the business

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.


justflowers.com
West Hollywood, CA, United States