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JustFlowers

3.5

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JustFlowers Reviews Summary

JustFlowers has a rating of 3.5 stars from 5,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement and timely manner. JustFlowers ranks 4th among Flower Delivery sites.

service
244
value
228
shipping
218
returns
173
quality
205
This company responds to reviews on average within 0 days

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112,101 reviews

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Nevada
1 review
0 helpful votes
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I was not notified when my gift was delivered. Then, I saw a picture of the floral basket sitting on her table. I paid for the largest upgrade, it did not match my expectations.

Date of experience: October 28, 2024
CustomerService -. — JustFlowers Rep
over a year old

Rose, we are here to help. Please e-mail a photo of what was received to [email protected].

New Jersey
1 review
0 helpful votes
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They checked every detail, notified the recipient and contacted me when there was a problem on my part. Everything was checked and the flowers were delivered on time. We were all very happy with the care and professionalism of Just Flowers.

Date of experience: October 27, 2024
Tennessee
1 review
0 helpful votes
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Stunning
October 27, 2024

The fall flower arrangement I had sent to my mom for her birthday were stunning. They arrived on time and were very impressive. My mom has dementia. I was told she loved the bright colors. She may not remember who they came from, but to make her birthday a little brighter is good enough for me.

Date of experience: October 27, 2024
Puerto Rico
1 review
0 helpful votes
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Delivery disappointment
October 25, 2024

The flowers were supposed to be delivered on Saturday 10-19-2024. They were not delivered until Tuesday, 10-22-2024 after 3 phone calls.

Date of experience: October 25, 2024
CustomerService -. — JustFlowers Rep
over a year old

Anne, we don't have an order on file for you. Would you please kindly remove this review. Thank you.

Pennsylvania
1 review
0 helpful votes
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Recovering from surgery
October 24, 2024

Beautiful bouquet arrived lifting my friend's spirits

Date of experience: October 24, 2024
Florida
1 review
0 helpful votes
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Delivered as ordered
October 23, 2024

Easy to order. Arrived on time and was accepted well.

Date of experience: October 23, 2024
Texas
1 review
0 helpful votes
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Worst customer service in a long time
October 22, 2024

I placed my order online since calling and trying to place an order on the phone wasn't successful. After I placed the order I received an email and call that I owed another $12 and since Just Flowers authorized the extra expense on my behalf without consulting me I couldn't cancel the order and was forced to spend over what I had set aside for this purchase. I will never use Just Flowers again.

Date of experience: October 22, 2024
GB
1 review
0 helpful votes
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Beautiful flowers
October 21, 2024

Ordered from UK. The recipients were delighted with them. The website was easy to use with a large selection to choose from.

Date of experience: October 21, 2024
Illinois
1 review
0 helpful votes
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Delivery
October 17, 2024

Delivery was timely, and I am told the arrangement was very nice.

Date of experience: October 17, 2024
Texas
0 reviews
0 helpful votes
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On time and on target
October 16, 2024

Delivered exactly what was ordered, it even looked like the picture!

Just wish it wasn't soooo expensive.

Date of experience: October 16, 2024
CustomerService -. — JustFlowers Rep
over a year old

Todd R., thank you for the feedback. We already applied your ten dollar coupon.

California
0 reviews
0 helpful votes
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Perfect
October 16, 2024

Easy, the recipient loved the arrangement, she sent a photo text and I agreed.

Date of experience: October 16, 2024
Texas
2 reviews
0 helpful votes
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VERY PLEASED
October 16, 2024

Thank you for getting our order to Ranger the same day and the plants looked wonderful.

Date of experience: October 16, 2024
California
0 reviews
0 helpful votes
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Sister's 70th Birthday
October 16, 2024

My sister celebrated her 70th birthday on October 10. On October 8, I used JustFlowers to send her an arrangement with Stargazer Lilies, a favorite flower. The arrangement included both blooms and buds, which means the flowers will be fresh and last longer. The website was easy and the flowers arrived on time. She was very touched.

Date of experience: October 16, 2024
Louisiana
0 reviews
0 helpful votes
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70th birthday surprise
October 15, 2024

Having ordered the premium flower bouquet, I was disappointed that the arrangement was not more artistically designed - it just looked like more flowers were added - no other thought given. Thank goodness recipient was pleased.

Date of experience: October 15, 2024
CustomerService -. — JustFlowers Rep
over a year old

Nancy, we are here to help. Can you please e-mail photos of what was received to [email protected]

California
0 reviews
0 helpful votes
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She sent me a photo and a thank you note. I am happy with the service.

Date of experience: October 15, 2024
Canada
1 review
0 helpful votes
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Excellent service
October 15, 2024

Beautiful arrangement and on time.
Highly recommended

Date of experience: October 15, 2024
South Carolina
1 review
0 helpful votes
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Undecided
October 14, 2024

Flowers were beautiful. One small problem was they were not delivered on the express time at 1pm. I then had to call about that which apologies were given and said it would arrive later. Later it was… 6:30pm!

Date of experience: October 14, 2024
CustomerService -. — JustFlowers Rep
over a year old

Lance Garris we apologize for the problem you are experiencing with your order 9945801 to Jessica Garris. We will make every attempt to rectify this situation as soon as possible. Your order has been forwarded to our Customer Service Manager for special review. Thank you for your patience and understanding.

We greatly appreciate your business,

JUSTFLOWERS.COM
800.716.7559

[email protected]

Florida
1 review
0 helpful votes
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Meh
October 13, 2024

Delivery was two days late. Flowers resembled picture, barely. Not impressed.

Date of experience: October 13, 2024
CustomerService -. — JustFlowers Rep
over a year old

William, we are here to help. Can you please e-mail a photo of what was received to [email protected]

Florida
1 review
0 helpful votes
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LATE
October 13, 2024

Flowers were to be delivered the next day. They were several days late. I also received no confirmation of my order.

Date of experience: October 13, 2024
CustomerService -. — JustFlowers Rep
over a year old

Cheryl, we don't have an order on file for you. Please remove this review. Thank you.

Israel
1 review
0 helpful votes
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Would choose a different company
October 12, 2024

It took too many follow up phone calls and emails to ensure delivery after the first delivery failed.
Poor customer service. Too much use of third parties. Go with a smaller company.

Date of experience: October 12, 2024
CustomerService -. — JustFlowers Rep
over a year old

Ellen, the Regency Grand at West Covina already confirmed receiving the flowers for Judy and we informed you of this as well.

From the business

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.


justflowers.com
West Hollywood, CA, United States