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JustFashionNow Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I had no idea when I ordered my top that it would take a month for it to arrive. If I had known that in advance, I probably would not have ordered it.
I purchased three items of various colors. When it came time to checkout, I couldn't find my three items, only one. So I had to go back to find out what happened. It took me longer than usual to figure it out.
Very happy with the clothing. Arrived fairly quickly and exactly what l ordered. Quality of a good standard with reasonable prices. Victoria Australia.
Received items in a timely manner. Fit true to size. I am 5'4" weigh 184 pounds and size XL fit perfectly!
Styles are so beautiful but items look awful on because material is so poor. Return directions are very complicated.
I did recieve my 3 pieces and none of which fit properly but don't know how to send them back!
Shopping was OK Shipping is out rages! That makes me not want to shop at this App.
Shopping was OK Shipping is out rages! That makes me not want to shop at this App.
Took longer than expected to ship and deliver. Not worth the shipping cost ($9.00) for one item. Have asked them to stop emailing me with sales and offers, to no avail. This has been over a week ago.
Took a few minutes to order; I had a credit card on file with Paypal, but still had to enter the # and code on Paypal's pop-up with the same info, before my order went through--
Ok experience, I didn't pay attention to shopping costs, probably won't shop there again. A couple of items were very cheaply made, but the other items were nice, as pictured.
I like your clothes but find the shipping cost is too much and delivery way way too long!
I like your clothes it find the shipping cost is too much.
I was hesitant about ordering at first. I expected super long ship times and poor quality merchandise. I was very pleasantly surprised that it only took a couple of weeks to recieve my order and everything (so far) appears to be well made. I will be ordering again. I WOULD like to see more CUTE styles in larger plus (US) sized clothing options. Plus size clothing doesn't need to look like circus tents. Big girls like to look and feel pretty too!
Would like to see some larger plus sized clothing options
Product was as described and fit as promised. I took measurements, ordered and wore! A little of a wait time. I'm sure we all feel that way in the days of next day delivery. But the wait time was not too bad.
Nice site and easy to navigate. However, I ordered a dress in XL and got a M. There is nothing I can do with this dress as it does not and will not fit me. Shoes I ordered are really very clunky and look huge on my feet. My size 6 looks like a size 10.
Such an easy site to navigate. Congratulations on making shopping effortless.
The actual ordering and viewing of the merchandise on the website was very easy. Once I ordered the 2 tops for my wife's birthday, it was dicovered that it may be a while before I actually recieved them (ordered 4 weeks ahead of her birthday.) The ordered was split and the first top came 4 days after her birthday and the second one arrived 2 weeks after her birthday.
Although the published reviews said fast delivery, I only got 2 of the 4 tops and no sign of the others after many weeks
Cant depend on sizing and then returns arent worth it so it is a wate of money. Sizing differers too much
It was good a little confusing on sizing and not sure about returns.
Never reciveied half of my order only recieved 1 dress, waited never got a email back order # *******?
I love the clothes - they are a great value for your money, and the selection is huge. However: the sizes run very small - I have to buy 2 sizes bigger than I usually wear. The worst thing about this company is their return policy. I wanted an even exchange for 3 items I purchased, just a different size - but I had to return them to China, and I had to pay the shipping. That almost cancels all the good to this company. They should have a return site in the US. If they issued return labels, that would be great, but even if they didn't, I wouldn't mind paying for the return. You need a good return policy when buying clothes on line, since you can't try it on.
Not good just as want to return all clothes they do not fit.
So far so good, I need this by Thursday. I hope the extra I paid for shipping is worth it!
No, I paid for faster delivery, but it still arrived late. It wound up being too big and your ridiculous return policy is the worst! You mention nothing on your site that says returns go to China! I will never use this site again!
We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We have been paying attention to the quality issue and we will make a big change soon.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
So far so good, I need this by Thursday. I hope the extra I paid for shipping is worth it!
From the business
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
The shipping cost depends on the destination and the weight of the package. We now offer free shipping when the order amount after the discount is over $109.(Final sale items and pre-sale items are excluded).
We`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We have been paying attention to the quality issue and we will make a big change soon.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!