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JustFashionNow

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
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122,391 reviews

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Washington
1 review
0 helpful votes
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Lot of nice things at affordable price
August 3, 2022
Updated review

I just hope product looks like photo, I believe I have bought here b/4 and the neck line was NOT the same
I did ask to see cotton or cotton combo material. 1/one shirt was cotton, same shirt different collor was not, so living in Florida it was extremely hot for me, so company got my $$$ and I got sweaty

Date of experience: August 3, 2022

I just hope product looks like photo, I believe I have...
August 1, 2022
Previous review

I just hope product looks like photo, I believe I have bought here b/4 and the neck line was NOT the same

Date of experience: July 2, 2022

Shopping is great BUT...
June 30, 2021
Previous review

Shopping is great BUT... SHIPPING SUCKS... you only ship one item at a time. Come-on now!

Date of experience: June 30, 2021
Australia
1 review
0 helpful votes
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Happy Customer
August 3, 2022

I am more than happy with the 4 tops I ordered
I loved the quality of materials & they all fit perfect, I always get complimented when I wear them
I sent a couple of emails to customer service & always got a prompt reply
I have & still would recommend JFN to family & friends

Date of experience: August 3, 2022
Georgia
2 reviews
0 helpful votes
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Sandals in the mail
August 3, 2022
Updated review

The shoes were not boxed and the postal system managed to get them ugly and twisted. I would have loved them immediately but it took awhile before they shaped up with foot warmth and wearing.

Date of experience: August 2, 2022

Love the look of these sandals and cant wait to wear...
July 3, 2022
Previous review

Love the look of these sandals and cant wait to wear them. The site was easy to shop.

Date of experience: July 3, 2022
California
1 review
0 helpful votes
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Not so happy!
September 2, 2022

You can't return anything because it's in China. Please show the back of the garment, and most important use a BETTER quality of material Way To Cheap looking material.

Date of experience: August 2, 2022
Washington
1 review
0 helpful votes
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Shipping
September 2, 2022
Updated review

It took one product over 3 weeks to arrive and the 2nd one was over 4 weeks.
Did not know it was made in China.

Date of experience: August 2, 2022

Fast and easy to shop
June 30, 2022
Previous review

Fast and easy to shop. Thank you!

Date of experience: June 30, 2022
Texas
1 review
0 helpful votes
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Disappointed
August 2, 2022

I was disappointed that the blouse did not fit and that it would be very difficult to return. I opted to get partial payment back but I have not seen that it was done yet.

Date of experience: August 2, 2022
Florida
1 review
0 helpful votes
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Poor service, would not recommend
August 2, 2022
Updated review

Ordered 3 items on August 2, got one near the end of August the other are showing "processing" and more than a month. Very disappointed especially when you pay for 7-15 day shipping.

Date of experience: August 2, 2022

Very nice designs, resonable price
June 25, 2022
Previous review

Very nice designs, resonable price

Date of experience: June 25, 2022

Nice merchandise, waiting to see the quality before...
May 10, 2022
Previous review

Nice merchandise, waiting to see the quality before next purchase

Date of experience: May 10, 2022
New Jersey
1 review
2 helpful votes
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Items look so nice on the website. Not so nice in person. One month after order placed, I'm still waiting for a dress. You do not have to return items that don't fit, they will send you another size for free. But, if you need to return an item, you have to mail to China. I pd. $18 for cheap sneakers and wanted a refund. $28 to return them. They offered me $4.71 to keep them. Why don't they have a return center in the US? A large is not always a large. Works out well if you like the piece. But if you don't, you won't be getting a refund. They offer you 25% of the price paid as a refund. Customer service was very helpful. Found website hard to find your order. They did have a chat available immediately. Wish the quality was better. If so, I would order again.

Date of experience: August 2, 2022
California
1 review
0 helpful votes
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Review of shoes
September 1, 2022
Updated review

... the materials were a lesser quality than the pictures make you believe and when shipped (in a plastic bag!) shoes came dented and wrinkled. No longer new looking and cannot be fixed by stuffing them with newspaper (which they recommended to me) I got a 2.65 cent refund which is a joke.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 2, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We have been paying attention to the quality issue and we will make a big change soon.

If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!


So far so good
July 3, 2022
Previous review

So far so good

Date of experience: July 3, 2022
Rhode Island
1 review
0 helpful votes
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I bought about 15 items, but after paying the exorbitant shipping and waiting for over a month for my order to be completely shipped, I would say I got maybe 1 thing that I would actually wear. Only one of the dresses was vaguely made of cotton, and I'll wear that one; the other 2 are completely made of polyester so unwearable in the summer... the season for which they were intended. The pants I got 2 pair of are made of OK material, but you would have to be 6'7" for them to be anywhere near the right length... and the cute thing about the pants is the interesting way the bottom of the legs is made. The "gauzy" shirt I bought is thick polyester; the blue necklace I bought was marked "Blue" but was actually green. I'm afraid to wear the sandals I bought because they are so weirdly made that I'm afraid I'll fall off of them... and they are FLATS! In short, I shouldn't have wasted the time waiting for these items to come in one item at a time or the money I spent for shipping. I'm taking all but 1 item to my local consignment shop to sell, although since no one wants thick, heavy polyester, they may not accept all of it.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 2, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback. We are deeply sorry that you are not satisfied with our product and service.
Could you please provide your order number so that we can help?

New York
1 review
0 helpful votes
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Satisfied
August 2, 2022
Updated review

A reliable site with reasonable prices. All the fashions displayed are colorful and desirable to fit in my lifestyle,

Date of experience: August 2, 2022

Easy shopping
April 29, 2022
Previous review

Easy shopping

Date of experience: April 29, 2022
GB
1 review
0 helpful votes
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Tracking numbers
September 1, 2022

I didn't receive tracking numbers for first 2 parcels. Only r'cd number for 3rd parcel after I ask for nums, then goods arrived before I got numbers. I stupidly did not read the returns info properly, to find Buyer pays returns postage, three days ago I asked for return address/label still waiting.

I've been offered 15% discount to keep goods, rather than posting back. Now the email has 'disappeared'! So can't accept the offer!

Date of experience: August 2, 2022
Texas
2 reviews
0 helpful votes
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Easy and quick to order, totally different if you have problem ans want to return, it goes to China, the shipping charge is outrages... so I took the offer of 25% refund.

Date of experience: August 2, 2022

Easy and quick
June 30, 2022
Previous review

Easy and quick.

Date of experience: June 30, 2022
Texas
2 reviews
0 helpful votes
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Hard to return
September 1, 2022
Updated review

I love the fashion but very difficult to return. I am spoiled by vendors who make returning easy. Did not know it would so difficult plus customer pays for thr postage and how to box it.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 2, 2022
Miss W. JustFashionNow Rep
over a year old

You can follow the below steps to submit your return request on our website.

How to Make Your Return:

Step1: Use your computer to visit our website, and then click here "Tracking Order" or the feature at the bottom menu of our home page
Step2: Enter your Email Address and Order Number.
Step3: Click the button VIEW DETAIL and you will see a "Return" button for each specific item.
Step4: Select th reason for your return or describe the issue accordingly.

After you finish the return request and you will get authorization from us by email with a label with our return address within 48H.

Note: If you submit a return application on your mobile phone or tablet, it is hidden in the three small dots at the bottom left of the product, you need to click on it to see it.

If you can not submit the request, please contact our CS team.


I love this shopping on the Internet great site and...
July 2, 2022
Previous review

I love this shopping on the Internet great site and really pretty things

Date of experience: July 2, 2022
Texas
1 review
0 helpful votes
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Recent purchases of 3 tops
August 2, 2022
Updated review

Ordered 3 tops They came in separate package over a 2 week period. Overall delivery about what I expected but you must be patient as it takes 4 weeks or more Quality of these 3 tops is good. Have not washed them yet, however. :)

Date of experience: August 2, 2022

Wish i could take advantage of two discount codes,...
May 27, 2022
Previous review

Wish i could take advantage of two discount codes, free shipping and % off. But I know that really is not fair.

Date of experience: May 27, 2022

Almost too many selections :) hard to get through...
July 1, 2021
Previous review

Almost too many selections :) hard to get through all the choices

Date of experience: July 1, 2021
Illinois
1 review
0 helpful votes
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Poor response
September 1, 2022
Updated review

I need to return items and still haven't received information regarding it yet. Items look very different than on the website.

Date of experience: August 2, 2022

Kinda strange with items being added and could be put...
July 30, 2022
Previous review

Kinda strange with items being added and could be put on the order if I wasn't paying attention.

Date of experience: June 30, 2022
Illinois
1 review
0 helpful votes
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Unfortunate but true
August 1, 2022
Updated review

My total price kept changing! I put it through PayPal anyway and a day later I received an email that I left items in my basket. When I checked, it was the items I bought the day before but they cost more & deleted them (I thouught) Just now, I went back to my Cart and tried a few more coupons & got the price under $100.00, then I went to PayPal and the price was over $100.00. I don't trust them now, & I'll have to wait to see if they are charging me twice for the same merchandise!

Date of experience: August 1, 2022

My total price kept changing!
July 31, 2022
Previous review

My total price kept changing! I put it through PayPal anyway and a day later I received an email that I left items in my basket. When I checked, it was the items I bought the day before but they cost more. Just now, I went back to my Cart and tried a few more coupons & got the price under $100.00, then I went to PayPal and the price was over $100.00. I don't trust now & I'll have to wait to see if they are charging me twice for the same merchandise!

Date of experience: July 1, 2022
Rhode Island
1 review
0 helpful votes
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Sizes Differ
August 1, 2022
Updated review

While I ordered 2 shirts of the same size, one fit well and the other was way too big. I had to modify it to fit me.

Date of experience: August 1, 2022

Good, so far
July 2, 2022
Previous review

Good, so far

Date of experience: July 2, 2022
Idaho
1 review
0 helpful votes
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I am very disappointed. They are deceptive. The fabrics and styles are different colors and materials. Fit is not as described also. Non stretch silky cheep fabric. They are copying clothes that have sold well. They are fakes.

Date of experience: August 1, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback. We are deeply sorry that you are not satisfied with our product and service.
Could you please provide your order number so that we can help?

New Jersey
1 review
0 helpful votes
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Unhappy Customer
August 31, 2022

My order was shipped incorrectly and the company wants me to pay for return shipping to CHINA. I was sent a pair of sandals with two left shoes but my feet come with a left and a right. The cost of shipping probably cost more than the shoes are worth, although I must admit I haven't check out the cost. At this point, I am accepting the fact that I will not be a satisfied customer. I will never order from this website again. I will say to all I know "shop anywhere but JustFashionNow".

Date of experience: August 1, 2022

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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