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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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I just hope product looks like photo, I believe I have bought here b/4 and the neck line was NOT the same
I did ask to see cotton or cotton combo material. 1/one shirt was cotton, same shirt different collor was not, so living in Florida it was extremely hot for me, so company got my $$$ and I got sweaty
I just hope product looks like photo, I believe I have bought here b/4 and the neck line was NOT the same
Shopping is great BUT... SHIPPING SUCKS... you only ship one item at a time. Come-on now!
I am more than happy with the 4 tops I ordered
I loved the quality of materials & they all fit perfect, I always get complimented when I wear them
I sent a couple of emails to customer service & always got a prompt reply
I have & still would recommend JFN to family & friends
The shoes were not boxed and the postal system managed to get them ugly and twisted. I would have loved them immediately but it took awhile before they shaped up with foot warmth and wearing.
Love the look of these sandals and cant wait to wear them. The site was easy to shop.
You can't return anything because it's in China. Please show the back of the garment, and most important use a BETTER quality of material Way To Cheap looking material.
It took one product over 3 weeks to arrive and the 2nd one was over 4 weeks.
Did not know it was made in China.
I was disappointed that the blouse did not fit and that it would be very difficult to return. I opted to get partial payment back but I have not seen that it was done yet.
Ordered 3 items on August 2, got one near the end of August the other are showing "processing" and more than a month. Very disappointed especially when you pay for 7-15 day shipping.
Nice merchandise, waiting to see the quality before next purchase
Items look so nice on the website. Not so nice in person. One month after order placed, I'm still waiting for a dress. You do not have to return items that don't fit, they will send you another size for free. But, if you need to return an item, you have to mail to China. I pd. $18 for cheap sneakers and wanted a refund. $28 to return them. They offered me $4.71 to keep them. Why don't they have a return center in the US? A large is not always a large. Works out well if you like the piece. But if you don't, you won't be getting a refund. They offer you 25% of the price paid as a refund. Customer service was very helpful. Found website hard to find your order. They did have a chat available immediately. Wish the quality was better. If so, I would order again.
... the materials were a lesser quality than the pictures make you believe and when shipped (in a plastic bag!) shoes came dented and wrinkled. No longer new looking and cannot be fixed by stuffing them with newspaper (which they recommended to me) I got a 2.65 cent refund which is a joke.
I bought about 15 items, but after paying the exorbitant shipping and waiting for over a month for my order to be completely shipped, I would say I got maybe 1 thing that I would actually wear. Only one of the dresses was vaguely made of cotton, and I'll wear that one; the other 2 are completely made of polyester so unwearable in the summer... the season for which they were intended. The pants I got 2 pair of are made of OK material, but you would have to be 6'7" for them to be anywhere near the right length... and the cute thing about the pants is the interesting way the bottom of the legs is made. The "gauzy" shirt I bought is thick polyester; the blue necklace I bought was marked "Blue" but was actually green. I'm afraid to wear the sandals I bought because they are so weirdly made that I'm afraid I'll fall off of them... and they are FLATS! In short, I shouldn't have wasted the time waiting for these items to come in one item at a time or the money I spent for shipping. I'm taking all but 1 item to my local consignment shop to sell, although since no one wants thick, heavy polyester, they may not accept all of it.
Thank you for your feedback. We are deeply sorry that you are not satisfied with our product and service.
Could you please provide your order number so that we can help?
A reliable site with reasonable prices. All the fashions displayed are colorful and desirable to fit in my lifestyle,
I didn't receive tracking numbers for first 2 parcels. Only r'cd number for 3rd parcel after I ask for nums, then goods arrived before I got numbers. I stupidly did not read the returns info properly, to find Buyer pays returns postage, three days ago I asked for return address/label still waiting.
I've been offered 15% discount to keep goods, rather than posting back. Now the email has 'disappeared'! So can't accept the offer!
Easy and quick to order, totally different if you have problem ans want to return, it goes to China, the shipping charge is outrages... so I took the offer of 25% refund.
I love the fashion but very difficult to return. I am spoiled by vendors who make returning easy. Did not know it would so difficult plus customer pays for thr postage and how to box it.
You can follow the below steps to submit your return request on our website.
How to Make Your Return:
Step1: Use your computer to visit our website, and then click here "Tracking Order" or the feature at the bottom menu of our home page
Step2: Enter your Email Address and Order Number.
Step3: Click the button VIEW DETAIL and you will see a "Return" button for each specific item.
Step4: Select th reason for your return or describe the issue accordingly.
After you finish the return request and you will get authorization from us by email with a label with our return address within 48H.
Note: If you submit a return application on your mobile phone or tablet, it is hidden in the three small dots at the bottom left of the product, you need to click on it to see it.
If you can not submit the request, please contact our CS team.
I love this shopping on the Internet great site and really pretty things
Ordered 3 tops They came in separate package over a 2 week period. Overall delivery about what I expected but you must be patient as it takes 4 weeks or more Quality of these 3 tops is good. Have not washed them yet, however. :)
Wish i could take advantage of two discount codes, free shipping and % off. But I know that really is not fair.
Almost too many selections :) hard to get through all the choices
I need to return items and still haven't received information regarding it yet. Items look very different than on the website.
Kinda strange with items being added and could be put on the order if I wasn't paying attention.
My total price kept changing! I put it through PayPal anyway and a day later I received an email that I left items in my basket. When I checked, it was the items I bought the day before but they cost more & deleted them (I thouught) Just now, I went back to my Cart and tried a few more coupons & got the price under $100.00, then I went to PayPal and the price was over $100.00. I don't trust them now, & I'll have to wait to see if they are charging me twice for the same merchandise!
My total price kept changing! I put it through PayPal anyway and a day later I received an email that I left items in my basket. When I checked, it was the items I bought the day before but they cost more. Just now, I went back to my Cart and tried a few more coupons & got the price under $100.00, then I went to PayPal and the price was over $100.00. I don't trust now & I'll have to wait to see if they are charging me twice for the same merchandise!
While I ordered 2 shirts of the same size, one fit well and the other was way too big. I had to modify it to fit me.
I am very disappointed. They are deceptive. The fabrics and styles are different colors and materials. Fit is not as described also. Non stretch silky cheep fabric. They are copying clothes that have sold well. They are fakes.
Thank you for your feedback. We are deeply sorry that you are not satisfied with our product and service.
Could you please provide your order number so that we can help?
My order was shipped incorrectly and the company wants me to pay for return shipping to CHINA. I was sent a pair of sandals with two left shoes but my feet come with a left and a right. The cost of shipping probably cost more than the shoes are worth, although I must admit I haven't check out the cost. At this point, I am accepting the fact that I will not be a satisfied customer. I will never order from this website again. I will say to all I know "shop anywhere but JustFashionNow".
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We have been paying attention to the quality issue and we will make a big change soon.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!