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JustFashionNow

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
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122,391 reviews

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Pennsylvania
1 review
0 helpful votes
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Wonderful find
August 7, 2022

I love the bright colors and the fit of the clothes. I have gotten compliments on both! Of course the price was a bargain I couldn't resist. It is really hard to return clothes because you have to mail them overseas and you have to go through a process to get a return form. In most cases, it probably costs more to return the clothes than it did to purchase them.

Date of experience: August 6, 2022
Australia
1 review
0 helpful votes
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My Fashion Order
August 7, 2022

Easy ordering. Didn't quite understand the tracking as wasn't sure what my tracking number was. 2 parcels have arrived and I am very happy with them. Still waitng for my jwans

Date of experience: August 6, 2022
Florida
1 review
0 helpful votes
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Not all the things are created equal
August 6, 2022
Updated review

I placed 2 different orders and the dress in the first order was just OK. The size was good but the fabric was of low quality, thick and stretchy, not like on the photo. In my 2d order all shorts, tops and leggings were great quality and right size, however there was a problem with sandals. I ordered size 8 and both pairs were marked size 40, one was probably 8,5 and the second pair size 9 or even 9.5. After a few emails with the Customer Service I got a refund for this pair and just donated it to charity. So all in all I was a happy customer.

Date of experience: August 6, 2022

Fun, fun, fun
July 7, 2022
Previous review

Fun, fun, fun

Date of experience: July 7, 2022
Canada
1 review
0 helpful votes
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Beware of this garbage
August 6, 2022

Very disappointed. The items looked almost nothing like those shown on the site. The fabrics are garbage and the sizes are all over the place, so that you never know what you will receive. I had to put my order in the Goodwill box.

Date of experience: August 6, 2022
California
1 review
0 helpful votes
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Fashion for you
September 5, 2022
Updated review

Loved the styles. Sizing was a problem even though we used the guide for each item.

Date of experience: August 6, 2022

Loved the styles
July 5, 2022
Previous review

Loved the styles

Date of experience: July 5, 2022
Arizona
1 review
0 helpful votes
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Very upset.
August 6, 2022
Updated review

On 8/6/22, One month ago I ordered a dress from you and it is now 9/5/22 A month later and it has not arrived. I paid my credit card that you charge me and yet it is still somewhere. I received an e-mail that it was on the way but has not arrived. The blouse, I ordered arrived by regular mail. The order mumber is: HBCO*******

Date of experience: August 6, 2022

This is a first time with Just Fashion Now
August 3, 2022
Previous review

This is a first time with Just Fashion Now. I will see how it goes when I get the order

Date of experience: August 2, 2022

I'll wait until I receive my order
March 26, 2021
Previous review

I'll wait until I receive my order. This is a first for me ordering from Just Fashion Now. I'm not sure about the fit etc.

Date of experience: March 26, 2021
New Mexico
1 review
0 helpful votes
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Where is my 15% rebate?
August 6, 2022
Updated review

The yellow dresses showed pleats in the front. No pleats in front.

Date of experience: August 6, 2022

WONDERFUL selections & prices
July 6, 2022
Previous review

WONDERFUL selections & prices

Date of experience: July 6, 2022
Canada
1 review
0 helpful votes
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Sizing
September 5, 2022
Updated review

Great selectionI ordered a size that would have been way to large for me because I know your sizing is different then Canada's. However, it is too small for me. I love the design, and the quality but what do I do with it.

Date of experience: August 6, 2022

Great selection
July 6, 2022
Previous review

Great selection

Date of experience: July 6, 2022
Nebraska
1 review
0 helpful votes
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Review what I don't have?
August 6, 2022

September 8 and I do not have half of my order. I will give you a review when I receive it. So far the sizing is way off. Tell us for US on a size 14 order xxl. The xxl I received would fit 2 of me and the sparkle one is not what I ordered and you know it, you sent me an ugli yellow speckled shirt. Not happy at all.

Date of experience: August 6, 2022
Virginia
1 review
0 helpful votes
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Dishonest Upfront Information!
August 6, 2022
Updated review

JustFashionNow advertises that their clothing is of high quality. It is not. I ordered dresses where the fabric felt like wrapping paper. Three of the dresses were the same size, the same style, and made by the same designer. Each of those three dresses ended up being different in sizing and fit. In addition, the sandals I ordered were not made of leather but were a hard plastic. Even though I ordered the correct size shoe, they would not even fit onto my foot.

I ordered many articles of clothing from JustFashionNow. They were shipped to me from a location in the United States. At no time was it ever mentioned that this is a company in China! It was only when some of the clothing needed to be returned and after 2 requests to the company to provide me with the return shipping address, that I was told that JustFashionNow was located in China and not the United States. They did state in several places that the buyer is responsible for return shipping costs, but this is true for most returns to companies. The shipping costs to China are quite high making returns practically impossible.

Date of experience: August 6, 2022

Have just placed my order and looking forward to hopefully...
July 9, 2022
Previous review

Have just placed my order and looking forward to hopefully having a Mother of the Groom dress in there. The measurements were the most confusing since they were different between each of the items, and they weren't at all to my size that I would usually order. Also, if you tried to use the filter to narrow down choices, the site often continued to mix in items that were not part of the filters. Like I said, I'm looking forward to receiving the order.

Date of experience: July 9, 2022
Florida
1 review
0 helpful votes
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Not Good at all!
September 5, 2022

Most items were not sized properly, colors did not match items displayed and looked cheap. You cannot get a full refund or credit. They offer 15% back or you have to pay shipping and customs charges which can take months with no guarantee they will refund full price. Very deceptive practice.

Date of experience: August 5, 2022
Kansas
1 review
0 helpful votes
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Exceptionally wonderful
August 6, 2022

I was so grateful for the exceptional kindness with which I was treated, and am telling everyone I know about what yall did. Letting me donate the wrong sized boots and receive the new ones for my daughter..., that's so wonderful and I truly appreciate it.
Thank you and God bless yall in Jesus name
<>< Misty <><

Date of experience: August 5, 2022
Texas
3 reviews
0 helpful votes
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Unsatisfied
August 5, 2022
Updated review

My first order I ordered mediums and they were too small. Then I ordered again with large. Unfortunately I couldn't get any help at all with return. The procedure ends up being more expensive than the order.

Date of experience: August 5, 2022

Love the creative colors and designs
July 10, 2022
Previous review

Love the creative colors and designs.

Date of experience: July 10, 2022
New York
1 review
0 helpful votes
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Happy Customer
August 5, 2022

I received notification as promised. I received my order within 2 weeks as promised. And, as usual, each item was as described and if good quality. I'm always pleased with Just Fashion Now!

Date of experience: August 5, 2022
California
4 reviews
0 helpful votes
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Don't bother
September 4, 2022
Updated review

If this refers to a blue blouse, i have never seen such cheap looking, poorly designed piece of clothing. Very disappointing, I will not order from this company again.

Date of experience: August 5, 2022

I wanted to add another top, but couldn't find a way...
August 15, 2022
Previous review

I wanted to add another top, but couldn't find a way not to pay another shipping charge.

Date of experience: July 16, 2022
Canada
1 review
0 helpful votes
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Not Quite as Pictured
September 4, 2022
Updated review

I would say that most of the items I have purchased from JFN are good, especially the shoes. The dresses and the tops are another thing entirely. Both of the dresses I purchased were not as pictured, the fabric is not what you see or the picture is very misleading and the sizes are unpredictable. Although I order a size Medium, what size they are when they arrive is a crap shoot.
The jeans are good though, stick with pants and shoes and you'll do alright I believe.

Date of experience: August 5, 2022

I am reasonably happy with the purchases I made, especially...
August 26, 2022
Previous review

I am reasonably happy with the purchases I made, especially the shoes! The sad part is, I ordered a dress which I never received :(

Date of experience: July 27, 2022
Australia
1 review
0 helpful votes
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Awesome
August 5, 2022

This was the first time l have bought clothes online l wasnt sure of the sizes overseas compared to Australia. I picked the wrong size & Justfashion went over & beyond to solve my dilemma with trying to exchange my order to a smaller size. They were excellent replying to my emails. Very prompt customer service. Sent me the right size & were kind enough to replace my items free of charge & l also didnt have to pay return postage for items that werent suitable. They let me keep them. Very satisfied with Justfashion service.

Date of experience: August 4, 2022
New York
2 reviews
0 helpful votes
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Both dresses had issues.
September 4, 2022
Updated review

One was way too long. The other had an area that gaped open and you see my old lady skin!

Date of experience: August 4, 2022

Everything was GREAT!
July 2, 2022
Previous review

Everything was GREAT!

Date of experience: July 2, 2022
Oregon
1 review
0 helpful votes
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Never again!
August 5, 2022
Updated review

I ordered a dress, for a specific event, which was supposedly shipped on Aug 3. It is now Sept the 6th. The dress has not arrived and I am unable to find any tracking information. After waiting so long I had to buy another dress and no longer need the one from Justfashionnow. I would like to cancel the order but your policy does not allow that. I had also ordered shoes which did not fit. I was given a choice between a 15% refund or paying to ship them back to China at my expense. I will not be doing any future business with this company.

Date of experience: August 4, 2022

Love the selection!
August 4, 2022
Previous review

Love the selection! I am shopping for a dress but I want my daughter to see them first. I am hoping I can text images of my selections to her.

Date of experience: August 3, 2022
Canada
1 review
2 helpful votes
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Shipping charges too high. Also ordered four items and not three arrived without explanation. Customer service not good at all..

Date of experience: August 4, 2022

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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