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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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I love the bright colors and the fit of the clothes. I have gotten compliments on both! Of course the price was a bargain I couldn't resist. It is really hard to return clothes because you have to mail them overseas and you have to go through a process to get a return form. In most cases, it probably costs more to return the clothes than it did to purchase them.
Easy ordering. Didn't quite understand the tracking as wasn't sure what my tracking number was. 2 parcels have arrived and I am very happy with them. Still waitng for my jwans
I placed 2 different orders and the dress in the first order was just OK. The size was good but the fabric was of low quality, thick and stretchy, not like on the photo. In my 2d order all shorts, tops and leggings were great quality and right size, however there was a problem with sandals. I ordered size 8 and both pairs were marked size 40, one was probably 8,5 and the second pair size 9 or even 9.5. After a few emails with the Customer Service I got a refund for this pair and just donated it to charity. So all in all I was a happy customer.
Very disappointed. The items looked almost nothing like those shown on the site. The fabrics are garbage and the sizes are all over the place, so that you never know what you will receive. I had to put my order in the Goodwill box.
Loved the styles. Sizing was a problem even though we used the guide for each item.
On 8/6/22, One month ago I ordered a dress from you and it is now 9/5/22 A month later and it has not arrived. I paid my credit card that you charge me and yet it is still somewhere. I received an e-mail that it was on the way but has not arrived. The blouse, I ordered arrived by regular mail. The order mumber is: HBCO*******
This is a first time with Just Fashion Now. I will see how it goes when I get the order
I'll wait until I receive my order. This is a first for me ordering from Just Fashion Now. I'm not sure about the fit etc.
The yellow dresses showed pleats in the front. No pleats in front.
Great selectionI ordered a size that would have been way to large for me because I know your sizing is different then Canada's. However, it is too small for me. I love the design, and the quality but what do I do with it.
September 8 and I do not have half of my order. I will give you a review when I receive it. So far the sizing is way off. Tell us for US on a size 14 order xxl. The xxl I received would fit 2 of me and the sparkle one is not what I ordered and you know it, you sent me an ugli yellow speckled shirt. Not happy at all.
JustFashionNow advertises that their clothing is of high quality. It is not. I ordered dresses where the fabric felt like wrapping paper. Three of the dresses were the same size, the same style, and made by the same designer. Each of those three dresses ended up being different in sizing and fit. In addition, the sandals I ordered were not made of leather but were a hard plastic. Even though I ordered the correct size shoe, they would not even fit onto my foot.
I ordered many articles of clothing from JustFashionNow. They were shipped to me from a location in the United States. At no time was it ever mentioned that this is a company in China! It was only when some of the clothing needed to be returned and after 2 requests to the company to provide me with the return shipping address, that I was told that JustFashionNow was located in China and not the United States. They did state in several places that the buyer is responsible for return shipping costs, but this is true for most returns to companies. The shipping costs to China are quite high making returns practically impossible.
Have just placed my order and looking forward to hopefully having a Mother of the Groom dress in there. The measurements were the most confusing since they were different between each of the items, and they weren't at all to my size that I would usually order. Also, if you tried to use the filter to narrow down choices, the site often continued to mix in items that were not part of the filters. Like I said, I'm looking forward to receiving the order.
Most items were not sized properly, colors did not match items displayed and looked cheap. You cannot get a full refund or credit. They offer 15% back or you have to pay shipping and customs charges which can take months with no guarantee they will refund full price. Very deceptive practice.
I was so grateful for the exceptional kindness with which I was treated, and am telling everyone I know about what yall did. Letting me donate the wrong sized boots and receive the new ones for my daughter..., that's so wonderful and I truly appreciate it.
Thank you and God bless yall in Jesus name
<>< Misty <><
My first order I ordered mediums and they were too small. Then I ordered again with large. Unfortunately I couldn't get any help at all with return. The procedure ends up being more expensive than the order.
Love the creative colors and designs.
I received notification as promised. I received my order within 2 weeks as promised. And, as usual, each item was as described and if good quality. I'm always pleased with Just Fashion Now!
If this refers to a blue blouse, i have never seen such cheap looking, poorly designed piece of clothing. Very disappointing, I will not order from this company again.
I wanted to add another top, but couldn't find a way not to pay another shipping charge.
I would say that most of the items I have purchased from JFN are good, especially the shoes. The dresses and the tops are another thing entirely. Both of the dresses I purchased were not as pictured, the fabric is not what you see or the picture is very misleading and the sizes are unpredictable. Although I order a size Medium, what size they are when they arrive is a crap shoot.
The jeans are good though, stick with pants and shoes and you'll do alright I believe.
I am reasonably happy with the purchases I made, especially the shoes! The sad part is, I ordered a dress which I never received :(
This was the first time l have bought clothes online l wasnt sure of the sizes overseas compared to Australia. I picked the wrong size & Justfashion went over & beyond to solve my dilemma with trying to exchange my order to a smaller size. They were excellent replying to my emails. Very prompt customer service. Sent me the right size & were kind enough to replace my items free of charge & l also didnt have to pay return postage for items that werent suitable. They let me keep them. Very satisfied with Justfashion service.
One was way too long. The other had an area that gaped open and you see my old lady skin!
I ordered a dress, for a specific event, which was supposedly shipped on Aug 3. It is now Sept the 6th. The dress has not arrived and I am unable to find any tracking information. After waiting so long I had to buy another dress and no longer need the one from Justfashionnow. I would like to cancel the order but your policy does not allow that. I had also ordered shoes which did not fit. I was given a choice between a 15% refund or paying to ship them back to China at my expense. I will not be doing any future business with this company.
Love the selection! I am shopping for a dress but I want my daughter to see them first. I am hoping I can text images of my selections to her.
Shipping charges too high. Also ordered four items and not three arrived without explanation. Customer service not good at all..
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124

