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JustFashionNow

2.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
This company does not typically respond to reviews

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122,391 reviews

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Maryland
2 reviews
0 helpful votes
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The fox shirt
October 28, 2022

I ordered a medium and the shirt was too big. The shoukder sea, was half way down my arm. The sleeves covered half my hands.
I had to wear another shirt under it to take up the big shirt and role up the sleeves. I wore a belt so it fit better around the waist.

Date of experience: October 28, 2022
Pennsylvania
2 reviews
0 helpful votes
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Loved the shoes I got decent for the money...however the tops I got were just ok...and the one jacket I purchased was really nothing like picture, I reached out about returning and have not heard back. Disappointed.

Date of experience: October 28, 2022
GB
1 review
0 helpful votes
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ORDER HBDDI******* I have tried your method of returns and it doesn't work saying my account does not exist, Facebook sign in doesn't work either nor does Google.

I ask you again to email me a pre paid postage label so that I can return these items and get a full refund of £61.53.

This is the second message I have sent you, see below

Hello.

I am very disappointed with the quality of all three items I have received, would you kindly email me a pre-paid postage label so that I can return the three items. I will expect a full refund at your convenience please.

Regards
Bill

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 28, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry for the inconvenience.Do you have an account on our site?If not, you can sign up for an account and can then submit the return request.
Upon checking, we have sent you an email about return and you received it and accpeted our offer.
If you have any problems, feel free to contact us via email or online chat

Minnesota
1 review
0 helpful votes
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Long sleeve shirt
October 28, 2022

No problems, need to figure out descriptions in order to get to item.

Date of experience: October 27, 2022
Texas
1 review
0 helpful votes
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Just what I needed
October 28, 2022
Updated review

Good selection of holiday/Christmas tops at a good price

Date of experience: October 27, 2022

Great pictures
July 15, 2022
Previous review

Great pictures

Date of experience: July 15, 2022

So far it's been very smooth
May 19, 2022
Previous review

So far it's been very smooth

Date of experience: May 19, 2022
Florida
2 reviews
0 helpful votes
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Great Merchandise
October 27, 2022

Bought a few items that I knew my daughter would like, which she did.

Date of experience: October 27, 2022
Minnesota
1 review
0 helpful votes
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Found out the shipping to China may be cost prohibitive to send the items back. Not sure at this point what to do.

Date of experience: October 27, 2022
Minnesota
2 reviews
0 helpful votes
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Good and stuff
November 26, 2022

Good products, shipping costs are high, but it's good

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 27, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry for let you down. The shipping cost depends on the destination and the weight of the package. You can check the cost after filling in your shipping address during the checkout process.
We now offer free shipping when the order amount after the discount is over $109.(Final sale items and pre-sale items are excluded).
If you have any problems, feel free to contact us via email or online chat

South Carolina
1 review
0 helpful votes
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New additions to my closet
October 27, 2022
Updated review

This was my first buying experience. It was hard to track my order once I received notice the order had been shipped. The red sweater with the reindeer face was beautiful and based on the size listed I ordered a size M and it does run small. All of the items were packaged well and as far as the details they were right on.

Date of experience: October 27, 2022

Always a wonderful experience
September 27, 2022
Previous review

Always a wonderful experience. So many beautiful items with great prices.

Date of experience: September 27, 2022
Kansas
1 review
0 helpful votes
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Shipping
October 27, 2022
Updated review

Every thing was okay,but I think the shipping charge is to high I like their fashions, but I won't order again unless shipping is lower.

Date of experience: October 27, 2022

It was easy shopping
December 8, 2021
Previous review

It was easy shopping

Date of experience: December 7, 2021
California
1 review
0 helpful votes
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Loved the styles, colors and hopefully, once I receive it all, I'll love the
Quality of each item bought.

Date of experience: October 27, 2022
Texas
1 review
0 helpful votes
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Clothes
October 27, 2022

Is take to long time to receive my product and the process on that.

Date of experience: October 27, 2022
Mexico
1 review
0 helpful votes
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Order not shipped vomplete
November 26, 2022
Updated review

Please check my back orders you did not ship one tshirtdescription floral casual asymmetrical
Neck short sleeve tshirt
Color green size M price 14.75
You claim you gave me a credit, the card I purchased it on was cancelled so you did not credit me! Take care of this and credit this Visa card. I am very unhappy with you insisting you credited my cancelled card. I was HACKED and this was a nightmare, that was why I had to cancel the card I checked with my bank and because the card was cancelled you could not issue a credit to that card! Please check your accounting dept as I will never buy anything from your company again if you do not issue me this credit!
Thank You
Marguerite Berner
M_berner@ shaw.ca

Date of experience: October 26, 2022

Please check my back orders you did not ship one tshirtdescr...
September 27, 2022
Previous review

Please check my back orders you did not ship one tshirtdescription floral casual asymmetrical
Neck short sleeve tshirt
Color green size M price 14.75
You claim you gave me a credit, the card I purchased it on was cancelled so you did not credit me! Take care of this and credit this Visa card
Thank you

Date of experience: September 26, 2022
New Jersey
2 reviews
0 helpful votes
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Happy
October 26, 2022

It was easy to order and pay. The mini dress was perfect for my daughter.

Date of experience: October 26, 2022
North Carolina
3 reviews
0 helpful votes
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Great Quality
November 25, 2022
Updated review

I ordered a seasonal long sleeve shirt. Delivery took longer than anticipated but when I received it—-wow! Higher quality than I expected!

Date of experience: October 26, 2022

Quick and easy
September 26, 2022
Previous review

Quick and easy

Date of experience: September 26, 2022
Georgia
1 review
0 helpful votes
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Very satisfied
October 26, 2022

Easy & Inconvenient and easy delivery time
Likely will order again from this company.

Date of experience: October 26, 2022
Arizona
1 review
0 helpful votes
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I wish I could have had the 50% off without giving a phone number. I agree with this statement!

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 25, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for the feedback and sorry for any inconvenience caused. But we need this information to send you the discount code.
We have given feedback to relevant departments.
If you have any problems, feel free to contact us via email or online chat


I wish I could have had the 50% off without giving...
September 22, 2022
Previous review

I wish I could have had the 50% off without giving a phone number.

Date of experience: September 21, 2022
Mississippi
2 reviews
0 helpful votes
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Ships and Returns to CHINA
October 26, 2022

I do not recommend ordering from Justfashionnow and I will not order from them again! The advertised sweatshirts were in fact thin slinky material, not at all appropriate for winter. When I contacted them about returning the shirts they stated that they would have to be returned to China and I would have to pay for customs and international shipping which would be quite expensive. They offered me a 15% discount on my order if I would agree not to return my items. It also takes weeks to get an order
I WILL NOT be ordering from them anymore and I do not recommend this seller..

Date of experience: October 25, 2022
Utah
1 review
0 helpful votes
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Happy Customer!.
October 25, 2022
Updated review

The products I have ordered are true to size and the fabrics are beautiful. Exactly as pictured.

Date of experience: October 25, 2022

No problems
May 18, 2022
Previous review

No problems

Date of experience: May 17, 2022
Nebraska
1 review
0 helpful votes
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Disappointed
November 24, 2022
Updated review

Items were little disappointing not the quality i expected!

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 25, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have any problems, feel free to contact us via email or online chat


Good ok i enjoyed it
October 25, 2022
Previous review

Good ok i enjoyed it

Date of experience: September 25, 2022

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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