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JustFashionNow Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I've ordered a jacket for the second time, since the first one was much much too small, even though the size chart indicated a medium was my size. I then ordered an XL. It just arrived and it is also too small! I give up!
Fast and easy, now hoping the quality is good too!
Would have like to have seen more plus sizes. Sure hope your sizing chart is correct.
First time using checkout and trying to double check order and found it time consuming to check. Sure hope the sizes I chose arrive and are true to size chart. Looking forward to receiving.
Fast and easy. My order arrived promptly. Great service.
Items have arrived as promised. Colors on 2 were not as pictured but still acceptable. A items have been successfully laundered.
Shirts I bought were on clearance. Delivery was slower than expected, but overall it was a good experience.
The shopping experience was good, but I had a lot of trouble getting it to accept my virtual credit card, so I finally entered a regular card.
So far so good. Had to refund some items. This was made very easy.
This white jacket is perfect for our climate... light weight and no lining makes for a great option
To wear on a cool day or at night when out for dinner. The pattern gives it a dressier look than
If it was plain.
It was very easy to place my order and receive confirmation. Blouse looks just like the picture and
Am excited to wear it for the first time.
I received many compliments on these fashion tops. Beautiful. I was very pleased
No problem with ordering and it arrived when they said it would. From the photo on line the little leaves or petals on the front of the dress look silver but they are white. I will order from Just Fashion Now again, I am pleased with this purchase.
Not too happy with shipping $$$
Love your site. Prices appear higher though. Shipping promptness is a problem. Been waiting since 9/12/23 for half my items.
The arms are cut tight and I have small arms and the jacket fabric is unusual; almost like a
Flannel on the inside which I wasn't expecting. I am short so the jacket is longer than I would
Normally like. I would return it if I could find the paperwork on it.
Easy to explore, navigate and purchase. Great selection.
Such a disappointment in ordering and then waiting forever to be delivered. Very frustrating!
Material and fit were unsatisfactory. Suit coats did not fit as expected.
I discovered this site by accident. Since, I have made several orders and have been very happy with both the quality and the service!
Enjoyed looking at the variety of sweaters and cardigans for autumn and winter.
Needs more filters - sleeve length, color type, fit as examples. Takes too long to shop. Overall quality is great. Sizes are inconsistent, but mostly run large. The descriptions are excellent though so pay attention to the descriptions. Customer service was very responsive when contacted about a question.
Dear customer
Thank you for taking the time to provide feedback on your recent order. We sincerely apologize for any confusion or inconvenience caused.
Your satisfaction is our top priority, and we will continue working hard to maintain the quality of our products and services. We value your feedback and appreciate your trust in our brand.
There are product categories at the top of our website, and you can choose the category that interests you. We appreciate your feedback and would like to investigate the issue further to determine any areas in which we can improve.
About the size, we don’t have a standard size. Our size chart is accurate. “Size Guide” with detailed product measurements is included on each product page. Be sure to check the measurements provided for each item online and compare them with yours to ensure a better fit. Please note that our size chart is not universal, different product sizes will vary. We strive to provide accurate measurements and sizing information to help our customers choose the right fit.
We understand how important it is for our customers to receive their orders in a timely manner. We are committed to improving our stock of items and shipping services to provide faster delivery times for our customers.We appreciate your patience and understanding, and we would like to offer our sincere thanks for choosing our services.
If you need additional assistance, please feel free to contact us by email at [email protected]. We will reply to you within 24 hours.
Best regard,
Ashley
JUSTFASHIONNOW
Needs more filters - sleeve length, color type, fit as examples. Takes too long to shop. We'll see what the quality is prior to recommending to family and friends.
The dress, the blazer and the sandals were not like the picture on the media. The shirts were ok and I am satisfied with them, but the resto was a total disappointment. Thank you.
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused by the product quality.
The photos and feedback you sent by email have been reported to concerned department and it attracted high rank attention. We believe that our company will make better progress due to valuable customers like you.
We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.
Your feedback is important to us, and we would like to assure you that we will take steps to address this issue in our production process.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Best regard,
Louisa
JUSTFASHIONNOW
It was easy, I hope the products are so prety are they are in the internet.
Dissatisfied with item quality It also took a very long time to process my order and receive my item
From the business
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer
We apologize for any frustration or inconvenience you experienced while waiting for your order. We understand that receiving a delayed shipment can be frustrating, and we would like to provide some clarification on the status of your order.
Sometimes, certain items may require more time to prepare before shipment, especially during busy seasons or when an item is in high demand. In this case, we shipped the items separately so that you can receive them as soon as possible. We apologize if this caused any confusion or inconvenience.
We want to assure you that we are continuously working to improve our shipping processes and ensure the timely delivery of our orders.
Regarding your latest item, we are pleased to inform you that it has been successfully delivered. We hope that you are satisfied with your purchase and apologize again for any frustration or inconvenience caused by the delay.
If you need additional assistance, please feel free to contact us by email at [email protected]. We will reply to you within 24 hours.
Best regard,
Echo
JUSTFASHIONNOW