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JustFashionNow

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
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122,391 reviews

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Michigan
1 review
0 helpful votes
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Difficult
June 5, 2023
Updated review

Had difficulty in finalizing the order, wanted to delete free gift. Not clear what the $36.99 standard is, is this shipping? Do not understand what the $9.99 charge was for, Had difficulty with the entire order, your web page is not user friendly. Want to return the entire order due to the sizing issues, product quality, etc.

Date of experience: May 5, 2023
Miss W. JustFashionNow Rep
over a year old

Dear Customer,

Thank you for providing feedback on your recent order. We apologize for any negative experience you may have had and would like to address your concerns.

Regarding the charges on your order, we apologize for any confusion caused by the $36.99 standard charge. This is for shipping and handling fees. Additionally, there was no $9.99 charge on your order; this was simply the price of the free gift you selected. You can find more information regarding your order by visiting https://www.justfashionnow.com/order-query.

We appreciate your feedback on our website's usability, and we will forward your comments to the relevant departments to improve the user experience for our customers.

If you are unsatisfied with your order due to sizing issues or product quality, we offer a hassle-free return policy with full refunds or exchanges for defective or unsatisfactory items. Please contact us at [email protected] with your order details, and we will be happy to assist you with the return process.

Once again, we apologize for any inconvenience caused and appreciate your feedback. Thank you for choosing JustFashionNow, and we hope to have the opportunity to better serve you in the future.

Best regards,
Justfashionnow


Had difficulty in finalizing the order, wanted to delete...
April 2, 2023
Previous review

Had difficulty in finalizing the order, wanted to delete free gift. Not clear what the $36.99 standard is, is this shipping?

Date of experience: April 2, 2023
Colorado
1 review
0 helpful votes
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It's like they photographer a beautiful cotton blouse and then printed it on cheap material. So disappointed!

Date of experience: May 5, 2023
Miss W. JustFashionNow Rep
over a year old

Dear Valued Customer,

We apologize for any disappointment caused by the quality of the blouse you received. We take this matter seriously and will investigate the issue further to ensure that our quality control measures are upheld. We want to assure you that all of our products undergo rigorous quality checks before they are listed on our website.

If you would like to return or exchange the blouse, please do not hesitate to contact us at [email protected] with your order details. We offer a hassle-free return policy with a full refund or exchange for any defective or unsatisfactory items.

Thank you for bringing this matter to our attention, and we hope to have the opportunity to serve you better in the future. If there is anything else we can do to improve your shopping experience, please let us know.

Best regard,
Justfashionnow

Texas
3 reviews
0 helpful votes
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Tiffany Glass Looking Material in a Long Dress
May 5, 2023
Updated review

Purchase process was simple. Liked the multi-colored glass looking material in a long dress. When it arrived, it was as LOVELY as advertised. Very Pleased. Reasonable price. 6-3-2023. Mgb.

Date of experience: May 4, 2023

Easy, lovely tops and reasonable prices
July 8, 2021
Previous review

Easy, lovely tops and reasonable prices.

Date of experience: July 7, 2021
Missouri
5 reviews
0 helpful votes
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Too many beautiful things
May 4, 2023
Updated review

Great items to look and buy, easy site to use but harder task to pick which ones you want.

Date of experience: May 4, 2023

Easy and great clothes
July 19, 2021
Previous review

Easy and great clothes. I had brought many articles of clothes and never been disappointed

Date of experience: July 19, 2021
Minnesota
1 review
0 helpful votes
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Like the look of the tops hope they turn out as good as they look

Date of experience: May 4, 2023
Arizona
1 review
0 helpful votes
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Beautiful fashions!
May 4, 2023

You have some of the most beautiful, low-priced clothes I've ever seen. Please make more of your styles in plus size women for me.

Date of experience: May 3, 2023
New Hampshire
1 review
0 helpful votes
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First Order
May 3, 2023

Lots of items to choose from. It really took a long time for all four items to come. I like the quality of the items but some of the items I will have to alter as I think the size was wrong for the style of the top. I am completely satisfied with the cost of the items.

Date of experience: May 3, 2023
California
1 review
0 helpful votes
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Quality and Value vs the long delivery.
June 2, 2023
Updated review

The items I received were great quality for the price, however two remaining items still have not been received and its been over a month now.

Date of experience: May 3, 2023

Good so far
March 30, 2023
Previous review

Good so far

Date of experience: March 30, 2023
Connecticut
2 reviews
0 helpful votes
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Total Disappointment
May 3, 2023

I looked forward to receiving my items,however, I was totally disappointed when it arrived. White pants were not white and the same for the navy pants. A drab blue. The two blouses were also disappointing. I will be giving these items to a local charity

Date of experience: May 3, 2023
Arizona
1 review
0 helpful votes
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Happpy
May 3, 2023
Updated review

So far okay! We'll see what happens next time. Thank you

Date of experience: May 2, 2023

Good service
September 22, 2022
Previous review

Good service

Date of experience: September 22, 2022

Beautiful merchandise
July 28, 2022
Previous review

Beautiful merchandise

Date of experience: July 28, 2022
Kansas
1 review
0 helpful votes
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Never order again
May 2, 2023

I won't order anything from you all every again.Just my own opinion. Thank you stuff I will never wear will sell at garage sale.

Date of experience: May 2, 2023
Canada
1 review
0 helpful votes
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Terrible,and the shipping costs are way to high.
I am also trying to return a tp Casual plain looose neck 17.84
Terrible,delevery is bad and last year I got rings instead of,my clothes,trying to get thru to you people is
So damn hard and frustrating.This will be my last 2 orders, if I ever get them
Rosalie Spears *******@live

Date of experience: May 2, 2023

It takes to long to receive the package
August 30, 2022
Previous review

It takes to long to receive the package

Date of experience: July 31, 2022
Illinois
1 review
0 helpful votes
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Jo
May 2, 2023

Had a problem with payment part at first, okay now.

Date of experience: May 1, 2023
Florida
1 review
0 helpful votes
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Return Process
May 2, 2023

I needed to return several items because they didn't fit comfortably. I had to pay shipping to return the items! I love the clothes but think returns/exchanges should be free (like Amazon). I won't be ordering from Just Fashion Now again.

Date of experience: May 1, 2023
Kansas
1 review
0 helpful votes
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Size and color
June 1, 2023

First time ordering, no comment until I'm sure of quality of fabric and/or any of your products. Maybe if/when I order more products, I might give a better rating. Thought I was given a discount for being first timer customer. Guess I was wrong.

Date of experience: May 1, 2023
Miss W. JustFashionNow Rep
over a year old

Dear Customer,

Thank you for your feedback and sorry for the discount code issue.

The code number for the first timer customer is NEW10. You can find it on the top banner of our website.

If you need additional assistance, please feel free to contact us by email at [email protected]. We will reply to you within 24 hours.

Best regard,
Justfashionnow

Nevada
1 review
0 helpful votes
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Lovely but...
May 2, 2023

Two of the dresses are somewhat larger than small size
I don't send them back because it will be complicated and I lack time right now
Two of the dresses are not small although they show that size

Date of experience: May 1, 2023
Texas
4 reviews
0 helpful votes
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Love these clothes! They are try to size and the material is nice.

Date of experience: May 1, 2023
Michigan
1 review
0 helpful votes
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Beautiful dress but runs small
May 1, 2023

Love the styles and the price but the dress was way too small even though I purchased my usual size. Returning the dress was a hassle and I still have not received the promised refund yet.

Date of experience: May 1, 2023
California
2 reviews
0 helpful votes
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Sizes vary considerably
May 1, 2023
Updated review

3rd time I've ordered…. I order 4 items in XL. 1 fits….2 could fit my car and one would fit my 10 year old granddaughter
It was the same with 2 sweaters I order last fall one is great and the other is too small to even try on!
I didn't return any of them because on my first order someone at your place told me the return shipping would cost more than the items

Date of experience: May 1, 2023

I spent at least an hour picking out about 6 tops,...
November 1, 2022
Previous review

I spent at least an hour picking out about 6 tops, left for a bit and they were gone when I came back…. Very frustrating

Date of experience: November 1, 2022

Long wait!
May 11, 2022
Previous review

It was a long wait and still waiting for other half of order but I do like the blouse I received

Date of experience: May 11, 2022
Pennsylvania
1 review
0 helpful votes
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Placed and order over a month ago and part of my order still hasn't shipped and items that were shipped still haven't arrived. I contacted customer service and was pretty much told to wait for it.

Date of experience: May 1, 2023

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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