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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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The price was better than in a physical store and of great quality. Really hard to find a dress with a nice design and good support!
My clothes came as ordered and arrived very fast. Efficient and effective online service that I would recommend without hesitation.
The fit of the pants was true to size. Straps provide the right amount of support. Super comfortable. Great help. Also super attractive. I ordered two more as a result of my online purchase here!
Great so far. Good awhile to arrive but otherwise fine. Might be helpful to say in Ad the type of material used in the dress.
( polyester versus cotton, rayon etc.
Last time I am buying from you. The photos look better than what I recieved.
As I was fooled by a pic of this particular dress and the cost was $25.00, I quickly ordered without reading any reviews and boy was that a mistake! The tax & mailing charges bought the total to $37.98 which is not terrible but for $37.98 in today's market you can get a nice, cute, casual dress- the real problem is their RETURN POLICY- such as the dress was subpar in quality plus it was gigantic and by the way, it was shipped in an envelope with no thought of the arrival condition of the dress with a rumpled return receipt! When I attempted to return they want you to pay international shipping charges back to China and the only other options they offer is a 15% refund on the purchase price - which they say will assist in the alteration charges which is a joke b/c for it to fit I would have to have the dress totally remade!
So the moral of this story is: Do not use this company! Too many other good companies out there in the US who will be honest & fair with you the consumer!
P.S. I am giving the dress to Goodwill!
Catherine McCrary
I would not hesitate to recommend them to anyone. I had a problem with the delivery caused by the shipping company (nothing unusual here) and yes, this website responds personally to emails.
The dress I bought fit perfectly. I will definitely buy another. The delivery was within the next few days. Very happy with the variety and the online service.
This is an easy to navigate site with a wide variety of clothing. There is something for every girl, for all shapes and sizes. The quality of the clothing was of a high standard. Very pleased with the fit and extremely pleased with my purchase. I bought two more matching tops after receiving the first one.
I love the clothes in this online boutique. Great print, cut and fit. Very reasonable price and good service. Great for the season.
Products and prices are great. If you could advise if item or items that are shipping separately. Trying to trace items to be shipped is a joke.
How do you use your pillow covers? No opening to put on pillow I have 16 x16 pilllows Ordered 3
There is an opening on the pillow cover, pls double check. We will try our best to improve our service and provide you the better shopping experience.
You did not give first order coupon New10 I have not ordered before doubt I will again. Long time on shipping and expensive for 3 pillows? Weight? Hoping they are worth it.
Great vesitod I was very happy with my purchase. I think I will order clothes on this website again, they have very affordable prices. Thank you.
You sent the wrong size. I ordered am XL and you sent a small. I am so disappointed as the top is so very pretty. I am returning it an I hope you have my size in stock.
Upon checking, you did ordered size S, we didn't sent you wrong size. You can log in your account to submit the return request if you want to return it. We will try our best to improve our service and provide you the better shopping experience.
Upon buying 11 items... and trying to add the $20 off discount that they said I would get after spending $119... and seeing that the free shipping would be given to me after spending $109... I realized that it was false advertising! This is a company that try's to pull the wool over your eyes... they are giving me excuses on why they can't give me these claims.Don't ever order anything from them!
I bought online and it was a quick process! I love my red dress and will continue to buy from you! Great product and great online boutique!
I am quite satisfied with the range of clothing in this online boutique. But every time I have tried to buy a white sweater with the style that I like, it has been sold out, I have to be faster to choose and decide!
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.