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JustFashionNow Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Merchandise is good, value good, delivery time is slow
Ok not interested in doing so don't make this so difficult or I won't do this again
I can't answer this as no order was received. Customer service was non existent.
I like the styles. I ordered 2 different sizes in everything just to make sure
Looks nice but it was too big and too much of a hassle to send back. I won't order from you again.
Received two items - not good fit and not pleased with materials. Submitted a refund request, but don't have time to read and take all the steps to return. Will keep and donate to a charity. I'm difficult to find correct fitting (likely a X or XL PETITE, May try again at another time. Thank you.
Dear Customer,
We apologize for any disappointment you experienced with the quality, material, and sizing of the products you received.
Please note that we take these issues seriously, and we are committed to providing our customers with products that meet their expectations in terms of quality, materials, and sizing. We will investigate further to ensure that these issues are addressed, and appropriate measures are taken to improve our product offerings.
We understand that returning items can be a hassle, and we respect your decision to donate the items to charity instead.
If you have any further questions or concerns, please do not hesitate to contact us via [email protected] directly. We value your business and are committed to providing the best possible service to our customers.
Best regard,
Mandy
JUSTFASHIONNOW
Look forward to my first purchase with you.
Clothing is made of good material. I liked everything. I'm returning 2 items because they were too big. I got the shoe size wrong. I'm waiting for your response after I sent a request for a return along with photos showing that the items were too big
Most items ordered have been true to size and thus far I am very pleased with the products and customer service. Just needs to cater to the tall women population.
Great site! Cute fashions! Vibrant colors! Nice fabrics!
It was great. Got my order within a few weeks and everything fit.
I love to look at the different clothes. I'm just a little worried that they may not be what they look like. I have had bad experiences before
I sent it back, and I am waiting for a refund! Please expedite my refund.
Easy and seems safe.I have ordered before and so I trusted the sizing would be right for me. I ordered a beautiful dress and am happy with everything about my experience.
What arrived was OK. Several never arrived and a couple were out of stock.
Dear Customer,
Thank you for bringing this matter to our attention. We are glad to hear that the items you received were satisfactory, but we apologize for any inconvenience caused by the item not arrived and out of stock items.
Per checking, most items in your orders were delivered. You can check the order status on this page https://www.justfashionnow.com/order-query after filling in your email address and order number. About the item you have not received.Please be assured that we are doing everything we can to get your items shipped out to you as quickly as possible.
As for the out of stock items. Out of stock issues happen all the time for many websites, especially for the hot sale items. Hope you can understand. Moving forward, we will endeavor to improve our inventory management processes and avoid advertising items that are not currently available to avoid similar situations from occurring in the future.
Please feel free to contact us at [email protected] if there is anything else we can do to assist you further.
Best regard,
Mandy
JUSTFASHIONNOW
Always a good process and good products.
Not bad but waiting for the items to be delivered delivered was really long.
Easy website, check your sizes!
Order in plenty of time, took a few weeks to deliver.
Easy shopping, fast delivery and love the clothes that I purchased
No reviews comment on the sizing as how it fits.
So will take a chance and hopefully it will be fine. Dress fits as per size. Colour is not a as pink as the picture shows, more corral than pink.
Very stylish looking
No reviews comment on the sizing as how it fits.
So will take a chance and hopefully it will be fine
Over a month and I have not received JFN Asymmetrical Neck Buttoned Casual Plain Dress! Very Disappointed... tired of waiting...
Dear Customer,
Sorry for keep you waiting for item JFN Asymmetrical Neck Buttoned Casual Plain Dress.
Per checking, the rest item in your order was delayed and has not been shipped yet.
While delays can occur on many websites, we understand that this can be frustrating for our customers, especially for popular or high-demand items. Please rest assured that we are working diligently to fulfill the rest item in your order as quickly as possible.
If you want to check the order status, please check on this page https://www.justfashionnow.com/order-query after filling in your email address and order number.
If you have any other questions regarding order status or need tocancel, please do not hesitate to contact us via email [email protected]
Best regard,
Mandy
JUSTFASHIONNOW
I like the additional savings each time you add something to your cart!
I enjoyed all the items I ordered! I will order again!
Had to return items that were not true to size at my own expense. Had to reorder them in a different size as you had no place to exchange them for the correct size. Cost me additional money to do that and a lot of hassle.
Dear Customer,
Sorry for the inconvenience.
Please understand we do not support exchange currently. If you wish to exchange a product, you will need to return your purchase for refund and place a new order. You may check further information on our return policy via https://www.justfashionnow.com/information/returns
We understand that it may be inconvenient to return items. We will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
Also. Please note that sizing can vary between items, so we encourage customers to refer to the size chart before making a purchase.
Before that, for goodwill, we would offer some solutions to satisfy our customers and skip the hassle of return. Sorry that you're not satisfied with that. Per checking. Return label has been sent to you. Please check and arrange return accordingly.
If you have any other questions or concerns regarding return, please do not hesitate to contact us via email [email protected]
Best regard,
Mandy
JUSTFASHIONNOW
Returns are difficult to do and the shoe sizes are not accurate. I have to pay for returning them and reordering the correct size which is not my normal size.
The product looked very nice but the fabric wasn't the best for me what looked loose when received it was tight
Love the products, very affordable prices, lots of color!
Enjoyed the many styles and colors, great prices. Finally, a one-stop shop!
From the business
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
We apologize for any confusion or inconvenience.
However,we do not have any record that you contacted us before.Please note that our customer service team is available via email and chat, and we will do our best to assist you with any questions or concerns you may have. We take your feedback seriously and are working to improve our communication channels to better serve our customers.
As for your order. Per checking, all items were delivered except for one, which was canceled due to out of stock. We also notified you about this via email before.Please check your spam folder as well if you can't find the email. So, kindly please double check if you mean an order not received or a item.
You can check the order status on this page https://www.justfashionnow.com/order-query after filling in your email address and order number.
If you have any further inquiries regarding your order, please contact us via email at [email protected]. Our customer service team will be happy to assist you in checking and addressing any concerns you may have.
Best regard,
Mandy
JUSTFASHIONNOW