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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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- The shipping charge of $9.99 is too high for a light weight dress packed in a plastic bag!
- took 24 days from the date of order to delivery so missed a gift date. No advance notice to
expect this long to be delivered.
- was not until I inquired of the item's whereabouts that I was advised it usually takes up to
25 days for delivery. Would have used another vendor had I know this.
Shipping of $9.99 is too high for a light weight dress!
ALL wrong info, "leather" sneakers had only fabric! One shirt was raw cut on collar, sleeves, and bottom! NO hemming or finishing of raw edges! "Half" sleeves were only 4" long! Said "cotton mix", NO COTTON AT ALL (I think all rayon), no MACHINE WASH ONLY DRY CLEAN! 2nd shirt was pencil thin and double length - couldn't get it on! A NIGHTMARE!
Sorry that you are not satisfied with the item(s).
Could you pls send us some photos for the received items to check?
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at [email protected]
Was quick, enough info about product, good prices, incld. Discounts, BUT NOW, since I ONLY ALWAYS use FREE 2 DAY (and it was NEVER late) Amazon shipping - we'll see how this one goes.
My wife is happy with the gifts for her. The customer service stepped up and assured my order was fulfilled correctly.
Payment screens just spin and then kick back 4 x? WTF
The clothes run very small. Luckily I read previous review and allowed for the sizing. I wish it were free shipping period.
So far so good. It would depend on the merchandise. I wish it were free shipping period.
Blouse was not as pictured. Strange material, take a picture and it looks like the one in the advetisement,
But in person, not as pictured.
Received four items recently and there is only one I might keep. Will donate them to Goodwill, hopefully someone will like them. I had better re-think shopping on line.
The products were not consistent with sizing & fabric was not as described. I do not plan to shop at this site again.
Sorry that you are not satisfied with the item(s).
To improve the product quality and service, may I know which item you are not satisfied with?
-Purchase (except swimwear, bags&accessories, lingeries, final sale) can be returned within 30 days from the delivered date.
We commit to providing a better shopping experience to consumers.
If you run into any issues, please do not hesitate to contact us at [email protected]
I ordered 4 dressed, 2 were fine, but one was not as pictured and the other was the wrong size. I wanted to exchange the one for a larger size and return the other. Was told that I could not exchange for larger size and needed to ship back to China and cost exceeded the cost of dresses. Need more description, also filter such as necklines, pockets, length; only looking for midi
Sorry that you are not satisfied with the item(s).
Could you pls send us some photos for the received items to check?
We have been working hard to improve our products and services.
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at [email protected]
Need more description, also filter such as necklines, pockets, length; only looking for midi
In this online boutique they have great clothes with incredible accessories to combine. They have such good customer service and they make you feel important even if it's by email, they don't pressure you to buy. The images on the website are always very neat and have a wide range of discounted prices. I would totally recommend it!
I never buy anything to wear online, but I was looking for a dress for a summer wedding and saw this one. I hope to return the dress because I don't like the material and the color is not as green as I thought. It is probably too late, but I am going to try today.
Im happy, I made my first order, a nice white blouse, it arrived in the estimated time, the quality of the clothes is high! I am very satisfied with my purchase!
Just disappointed that the shipping charge is more than the dress. I just love this dress, though!
Just disappointed that the shipping charge is more than the dress!
So far excellent now for delivery! S trying to return.
Cannot get I inti returns with my tracking / order number.
I would really appreciate trying to rerun but for the last three days I can't
We were not home for the delivery.
So it was difficult to return.
Please email me
Thank you.
Sorry that you are not satisfied with the item(s).
Purchase (except swimwear, bags&accessories, lingeries, final sale) can be returned within 30 days from the delivered date.
To improve the product quality and service, may I know which item you are not satisfied with?
Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement.
If you run into any issues, please do not hesitate to contact us at [email protected]
So far excellent now for delivery! S trying to return.
Cannot get I inti returns with my tracking / order number.
Cute clothes
Love every piece... very stylish and cant beat the
Great prices
Don t like shopping on line. Don t trust the internet. To many hackers.
JustFashionNow is a trustworthy online shopping store.
We commit to providing a better shopping experience to consumers.
If you run into any issues, please do not hesitate to contact us at [email protected]
Don t like shopping on line. Don t trust the internet. To many hackers.
Satisfaite de la qualité des articles et de la divergence des produits
Satisfaite de la qualité des articles et de la divergence des produits
The item was defective, and also was so creased it looked very unattractive, many e-mails back and forth without resolving. They offered a discount on the item but I did not want to keep it, the return instructions were complicated involving sending the parcel which was sent within Canada back to China at my own expense.
Sorry that you are not satisfied with the item(s).
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at [email protected]
Easy checkout, hope item is as good as it looks
Ordered a small and it was way too big. The sleeves were about 4 inches to long. Over all it was just big.
Blouses are not blouses, t-shirts, not worth it! Cheap looking
Sorry that you are not satisfied with the item(s).
Could you pls send us some photos for the received items to check?
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
If you run into any issues, please do not hesitate to contact us at [email protected]
I'll let you know when I receive merchandise
One dress had a nice hem, the other did not have a hem. Looks unfinished
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Thank you for your feedback and sorry for the inconvenience.
Shipping fees are calculated based on package weight and destination. We offer free Postal Shipping for orders over US $109.
The delivered date depends on the weather and some other irresistible factors.
Hope you understand.
We commit to providing a better shopping experience to consumers.
If you run into any issues, please do not hesitate to contact us at [email protected]