Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of JustFashionNow

JustFashionNow

2.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate JustFashionNow?
grey stargrey stargrey stargrey stargrey star

JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
This company does not typically respond to reviews

Instant Feedback

122,391 reviews

We monitor reviews for authenticity

Alabama
1 review
0 helpful votes
Follow Michelle W.
Unfollow Michelle W.
Share Review
Report Review

Not our best buy
August 30, 2021
Updated review

- The shipping charge of $9.99 is too high for a light weight dress packed in a plastic bag!
- took 24 days from the date of order to delivery so missed a gift date. No advance notice to
expect this long to be delivered.
- was not until I inquired of the item's whereabouts that I was advised it usually takes up to
25 days for delivery. Would have used another vendor had I know this.

Date of experience: July 30, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

Shipping fees are calculated based on package weight and destination. We offer free Postal Shipping for orders over US $109.

The delivered date depends on the weather and some other irresistible factors.

Hope you understand.

We commit to providing a better shopping experience to consumers.

If you run into any issues, please do not hesitate to contact us at [email protected]


Shipping of $9.99 is too high for a light weight dress!
June 30, 2021
Previous review

Shipping of $9.99 is too high for a light weight dress!

Date of experience: June 30, 2021
Ohio
1 review
0 helpful votes
Follow Helen N.
Unfollow Helen N.
Share Review
Report Review

ALL wrong info, "leather" sneakers had only fabric! One shirt was raw cut on collar, sleeves, and bottom! NO hemming or finishing of raw edges! "Half" sleeves were only 4" long! Said "cotton mix", NO COTTON AT ALL (I think all rayon), no MACHINE WASH ONLY DRY CLEAN! 2nd shirt was pencil thin and double length - couldn't get it on! A NIGHTMARE!

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 30, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you pls send us some photos for the received items to check?

We value your business and we promise you that we will settle this matter at the best way we can.

If you run into any issues, please do not hesitate to contact us at [email protected]


Was quick, enough info about product, good prices,...
June 30, 2021
Previous review

Was quick, enough info about product, good prices, incld. Discounts, BUT NOW, since I ONLY ALWAYS use FREE 2 DAY (and it was NEVER late) Amazon shipping - we'll see how this one goes.

Date of experience: June 30, 2021
Minnesota
1 review
0 helpful votes
Follow Pamela L.
Unfollow Pamela L.
Share Review
Report Review

My wife is happy with the gifts for her. The customer service stepped up and assured my order was fulfilled correctly.

Date of experience: July 30, 2021

Payment screens just spin and then kick back 4 x?
July 29, 2021
Previous review

Payment screens just spin and then kick back 4 x? WTF

Date of experience: June 29, 2021
Maryland
1 review
0 helpful votes
Follow Carol D.
Unfollow Carol D.
Share Review
Report Review

Sizing is way off
July 30, 2021
Updated review

The clothes run very small. Luckily I read previous review and allowed for the sizing. I wish it were free shipping period.

Date of experience: July 30, 2021

So far so good
June 29, 2021
Previous review

So far so good. It would depend on the merchandise. I wish it were free shipping period.

Date of experience: June 29, 2021
Illinois
2 reviews
0 helpful votes
Follow Stephanie G.
Unfollow Stephanie G.
Share Review
Report Review

Unhappy customer
July 30, 2021
Updated review

Blouse was not as pictured. Strange material, take a picture and it looks like the one in the advetisement,
But in person, not as pictured.

Date of experience: July 30, 2021

Easy, good prices
June 30, 2021
Previous review

Easy, good prices.

Date of experience: June 30, 2021
Canada
2 reviews
0 helpful votes
Follow Michelle B.
Unfollow Michelle B.
Share Review
Report Review

Not very happy!
July 30, 2021
Updated review

Received four items recently and there is only one I might keep. Will donate them to Goodwill, hopefully someone will like them. I had better re-think shopping on line.

Date of experience: July 30, 2021

Excellent!
June 30, 2021
Previous review

Excellent!

Date of experience: June 30, 2021
Canada
1 review
0 helpful votes
Follow Janet M.
Unfollow Janet M.
Share Review
Report Review

Disappointed
August 29, 2021
Updated review

The products were not consistent with sizing & fabric was not as described. I do not plan to shop at this site again.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 30, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

To improve the product quality and service, may I know which item you are not satisfied with?

-Purchase (except swimwear, bags&accessories, lingeries, final sale) can be returned within 30 days from the delivered date.

We commit to providing a better shopping experience to consumers.

If you run into any issues, please do not hesitate to contact us at [email protected]


Trouble at check out
July 30, 2021
Previous review

Trouble at check out

Date of experience: June 30, 2021
Georgia
1 review
0 helpful votes
Follow Maria E.
Unfollow Maria E.
Share Review
Report Review

Buyer Beware
August 29, 2021
Updated review

I ordered 4 dressed, 2 were fine, but one was not as pictured and the other was the wrong size. I wanted to exchange the one for a larger size and return the other. Was told that I could not exchange for larger size and needed to ship back to China and cost exceeded the cost of dresses. Need more description, also filter such as necklines, pockets, length; only looking for midi

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 30, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you pls send us some photos for the received items to check?

We have been working hard to improve our products and services.

We value your business and we promise you that we will settle this matter at the best way we can.

If you run into any issues, please do not hesitate to contact us at [email protected]


Need more description, also filter such as necklines,...
July 30, 2021
Previous review

Need more description, also filter such as necklines, pockets, length; only looking for midi

Date of experience: June 30, 2021
GB
1 review
0 helpful votes
Follow Lupita F.
Unfollow Lupita F.
Share Review
Report Review

In this online boutique they have great clothes with incredible accessories to combine. They have such good customer service and they make you feel important even if it's by email, they don't pressure you to buy. The images on the website are always very neat and have a wide range of discounted prices. I would totally recommend it!

Date of experience: July 30, 2021
Maine
1 review
0 helpful votes
Follow Christine J.
Unfollow Christine J.
Share Review
Report Review

Noracora dress
July 30, 2021
Updated review

I never buy anything to wear online, but I was looking for a dress for a summer wedding and saw this one. I hope to return the dress because I don't like the material and the color is not as green as I thought. It is probably too late, but I am going to try today.

Date of experience: July 30, 2021

Fast and painless
June 27, 2021
Previous review

Fast and painless.

Date of experience: June 27, 2021
California
1 review
0 helpful votes
Follow Karina G.
Unfollow Karina G.
Share Review
Report Review

Im happy, I made my first order, a nice white blouse, it arrived in the estimated time, the quality of the clothes is high! I am very satisfied with my purchase!

Date of experience: July 30, 2021
California
1 review
0 helpful votes
Follow Deborah P.
Unfollow Deborah P.
Share Review
Report Review

Dress
July 30, 2021
Updated review

Just disappointed that the shipping charge is more than the dress. I just love this dress, though!

Date of experience: July 30, 2021

Just disappointed that the shipping charge is more...
June 29, 2021
Previous review

Just disappointed that the shipping charge is more than the dress!

Date of experience: June 29, 2021
Canada
1 review
0 helpful votes
Follow Angela G.
Unfollow Angela G.
Share Review
Report Review

They are not proper sizes.
August 29, 2021
Updated review

So far excellent now for delivery! S trying to return.
Cannot get I inti returns with my tracking / order number.
I would really appreciate trying to rerun but for the last three days I can't
We were not home for the delivery.
So it was difficult to return.
Please email me
Thank you.

Date of experience: July 30, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Purchase (except swimwear, bags&accessories, lingeries, final sale) can be returned within 30 days from the delivered date.

To improve the product quality and service, may I know which item you are not satisfied with?

Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement.

If you run into any issues, please do not hesitate to contact us at [email protected]


They are not proper siz
August 28, 2021
Previous review

So far excellent now for delivery! S trying to return.
Cannot get I inti returns with my tracking / order number.

Date of experience: July 29, 2021
Washington
1 review
0 helpful votes
Follow Kimberly C.
Unfollow Kimberly C.
Share Review
Report Review

Very pleased
July 30, 2021
Updated review

Cute clothes
Love every piece... very stylish and cant beat the
Great prices

Date of experience: July 30, 2021

Cute clothes
June 30, 2021
Previous review

Cute clothes

Date of experience: June 30, 2021
Canada
1 review
0 helpful votes
Follow Martha N.
Unfollow Martha N.
Share Review
Report Review

Terrible
August 29, 2021
Updated review

Don t like shopping on line. Don t trust the internet. To many hackers.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 30, 2021
Miss W. JustFashionNow Rep
over a year old

JustFashionNow is a trustworthy online shopping store.

We commit to providing a better shopping experience to consumers.

If you run into any issues, please do not hesitate to contact us at [email protected]


Don t like shopping on line
July 28, 2021
Previous review

Don t like shopping on line. Don t trust the internet. To many hackers.

Date of experience: June 28, 2021
Cote D'ivoire
1 review
0 helpful votes
Follow Martha C.
Unfollow Martha C.
Share Review
Report Review

Satisfaction
July 30, 2021
Updated review

Satisfaite de la qualité des articles et de la divergence des produits

Date of experience: July 30, 2021

Satisfaite de la qualité des articles et de la divergence...
June 29, 2021
Previous review

Satisfaite de la qualité des articles et de la divergence des produits

Date of experience: June 29, 2021
Canada
1 review
0 helpful votes
Follow Donna B.
Unfollow Donna B.
Share Review
Report Review

Disappointing
August 29, 2021
Updated review

The item was defective, and also was so creased it looked very unattractive, many e-mails back and forth without resolving. They offered a discount on the item but I did not want to keep it, the return instructions were complicated involving sending the parcel which was sent within Canada back to China at my own expense.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 29, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We value your business and we promise you that we will settle this matter at the best way we can.

If you run into any issues, please do not hesitate to contact us at [email protected]


Easy checkout, hope item is as good as it looks
June 29, 2021
Previous review

Easy checkout, hope item is as good as it looks

Date of experience: June 29, 2021
Texas
1 review
0 helpful votes
Follow Jessica M.
Unfollow Jessica M.
Share Review
Report Review

4th of July top
July 30, 2021
Updated review

Ordered a small and it was way too big. The sleeves were about 4 inches to long. Over all it was just big.

Date of experience: July 29, 2021

So far so good
June 30, 2021
Previous review

So far so good

Date of experience: June 29, 2021
Arizona
3 reviews
2 helpful votes
Follow S F G.
Unfollow S F G.
Share Review
Report Review

Not worth it
August 28, 2021
Updated review

Blouses are not blouses, t-shirts, not worth it! Cheap looking

Date of experience: July 29, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you pls send us some photos for the received items to check?

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.

If you run into any issues, please do not hesitate to contact us at [email protected]


I'll let you know when I receive merchandise
July 28, 2021
Previous review

I'll let you know when I receive merchandise

Date of experience: June 28, 2021
Ohio
1 review
0 helpful votes
Follow Dorothy A.
Unfollow Dorothy A.
Share Review
Report Review

One dress had a nice hem, the other did not have a hem. Looks unfinished

Date of experience: July 29, 2021

Love the dresses
June 29, 2021
Previous review

Love the dresses

Date of experience: June 29, 2021

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
See all photos