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JustFashionNow

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
This company does not typically respond to reviews

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122,391 reviews

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Iowa
1 review
0 helpful votes
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Wasn't expecting the quality of products. Not impressed
September 1, 2021
Updated review

Easy to manage. Just wondering if sizes are correct for me.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 1, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

To improve the product quality and service, may I know which item you are not satisfied with?

We will do our best to improve the quality of our products.

We value your business and we promise you that we will settle this matter at the best way we can.

If you run into any issues, please do not hesitate to contact us at [email protected]


Easy to manage
July 2, 2021
Previous review

Easy to manage. Just wondering if sizes are correct for me.

Date of experience: July 2, 2021
Florida
1 review
0 helpful votes
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Had difficulty finding first selection, finally gave up. Also, had difficulty returning to previous viewed page.

Date of experience: August 1, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the size.

Size of items from different designers differ.

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.


Had difficulty finding first selection, finally gave...
August 1, 2021
Previous review

Had difficulty finding first selection, finally gave up. Also, had difficulty returning to previous viewed page.

Date of experience: July 2, 2021
Alaska
1 review
0 helpful votes
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If this works out I'll order more things from your company.

Date of experience: August 1, 2021

If this works out I'll order more things from your...
July 3, 2021
Previous review

If this works out I'll order more things from your company.

Date of experience: July 2, 2021
Florida
1 review
0 helpful votes
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Will decide on the quality when I receive them. I am also petite in dress length so will see how long these are.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 1, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement.

We will do our best to improve the quality of our products.

If you run into any issues, please do not hesitate to contact us at [email protected]


Will decide on the quality when I receive them
July 2, 2021
Previous review

Will decide on the quality when I receive them. I am also petite in dress length so will see how long these are.

Date of experience: July 2, 2021
Canada
1 review
0 helpful votes
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3-5 photographs of the dress in the same pose. You do not show. Back of the dress. Cutting off the legs of the model doesn't help either to have a better picture of the product.
Described as a cotton blend which we all know, doesn't look like it has cotton in it. As a result, i'm getting what I didn't want

Date of experience: August 1, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.


3-5 photographs of the dress in the same pose
August 1, 2021
Previous review

3-5 photographs of the dress in the same pose. You do not show. Back of the dress. Cutting off the legs of the model doesn't help either to have a better picture of the product.

Date of experience: July 1, 2021
Colorado
1 review
0 helpful votes
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Nice purchase
August 1, 2021
Updated review

I liked the blouse I purchased and it was reasonably priced.

Date of experience: August 1, 2021

Lots of pretty things to look at; reasonable prices
July 1, 2021
Previous review

Lots of pretty things to look at; reasonable prices.

Date of experience: July 1, 2021
Colorado
2 reviews
0 helpful votes
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Pretty top.
August 1, 2021
Updated review

Nice top, I'll probably be back to shop. I like the prints your company comes up with.

Date of experience: August 1, 2021

Nice top, I'll probably be back to shop
January 6, 2021
Previous review

Nice top, I'll probably be back to shop.

Date of experience: January 6, 2021
California
1 review
0 helpful votes
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Feel like a flower.
August 1, 2021
Updated review

Love everything. Feel like I am in a garden and my husband loves them too!

Date of experience: August 1, 2021

Love everything
July 2, 2021
Previous review

Love everything.

Date of experience: July 2, 2021
Missouri
1 review
0 helpful votes
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Run small
August 1, 2021
Updated review

Good experience. After getting Order No.: HBC******* all the shirts were too small so I want to return these 3 tops size Small. Please credit the cost back on the credit card I used to pay for them.

Date of experience: August 1, 2021

Nice items
July 2, 2021
Previous review

Nice items

Date of experience: July 2, 2021
California
1 review
0 helpful votes
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Unique clothes, cute accessories, this online boutique is almost a museum of charming clothes for all the girls in the world! Everything you buy is very good quality

Date of experience: August 1, 2021
California
2 reviews
0 helpful votes
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A Terrible Outcome
August 31, 2021
Updated review

This has been a terrible shopping I'mbery disappointed. With all three items. The sizes were very inaccurate. One dress I ordered a size 2X, and received a size 4X labeled dress that was actually smaller than a real size 2X. The shirt was also not accurately sized…too small. I reached out to return items, but got no response.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 31, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you pls send us some photos for the received items to check?

As we checked, no email record about your complaint from your side.

We value your business and we promise you that we will settle this matter at the best way we can.

If you run into any issues, please do not hesitate to contact us at [email protected]


This has been a great shopping experience, so far
July 1, 2021
Previous review

This has been a great shopping experience, so far. Nice items.

Date of experience: July 1, 2021
California
1 review
0 helpful votes
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Won't shop here ever again!
August 31, 2021
Updated review

I did NOT realize that JustFashionNow is based in China! It showed a Washington state address! It took about a month for the items to get here and they were of poor quality and their sizing is way off! PLUS, it costs a heck of a lot to return the merchandise, so I will never buy here again! And, they will only refund you 15-25% of your purchase price! PLUS, you have to pay the cost of the return! THAT cost me about $70! It really isn't worth it!

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 31, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.

If you run into any issues, please do not hesitate to contact us at [email protected]


First time shopping with JustFashion Now and I sure...
July 1, 2021
Previous review

First time shopping with JustFashion Now and I sure hope the items I purchased are good quality! I spent hours going through over 250 pages! LD

Date of experience: June 30, 2021
Hawaii
1 review
0 helpful votes
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Trip of a lifetime
August 30, 2021
Updated review

First time buyer ordered on July 1 for my trip to Hawaii and it didn't arrive until July 25.we left on the 27. Leaving no time for me to return 2 of the items that looked very different from the picture.the paperwork said must be returned in 15 days and our trip is 14 days. Because of this I will not order from this company again.

Date of experience: July 31, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you pls send us some photos for the received items to check?

We value your business and we promise you that we will settle this matter at the best way we can.

If you run into any issues, please do not hesitate to contact us at [email protected]


First time buyer
July 1, 2021
Previous review

First time buyer

Date of experience: July 1, 2021
New Mexico
2 reviews
0 helpful votes
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Thank you, I am excited to try this new clothing. I love that you have cotton shirts!

Date of experience: July 31, 2021

Thank you, I am excited to try this new clothing
July 1, 2021
Previous review

Thank you, I am excited to try this new clothing. I love that you have cotton shirts!

Date of experience: July 1, 2021
California
1 review
0 helpful votes
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Not that easy and breezy
July 31, 2021
Updated review

Easy and breezy to order. Could not track shipping. Last item came separately but did not show up as advertised. I order draw string pants and they are elastic band waist instead.

Date of experience: July 31, 2021

Easy and breezy
June 30, 2021
Previous review

Easy and breezy

Date of experience: June 30, 2021
Japan
1 review
0 helpful votes
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All very well with this online boutique, delivery is fast and the staff was kind to the response of my email to ask for the tracking number of the package.

Date of experience: July 31, 2021
New Zealand
1 review
0 helpful votes
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Arrived really quick and packaged well. Abit disappointed with the fabric that they were made out off.

Date of experience: July 30, 2021

REALLY EASY TO FIND AND COMPLETE ORDER THANKS
July 1, 2021
Previous review

REALLY EASY TO FIND AND COMPLETE ORDER THANKS

Date of experience: June 30, 2021
Alabama
2 reviews
0 helpful votes
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The items were slow in arriving. When they arrived I was so disappointed in that the sandals had no shape. I put them on and even though they were my size they fit like oversized bags.

Date of experience: July 30, 2021

Items seem" fresh" and classic
June 30, 2021
Previous review

Items seem" fresh" and classic. I will enjoy wearing the things that I purchased!

Date of experience: June 30, 2021
Colorado
2 reviews
1 helpful vote
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Synthetic material
July 31, 2021
Updated review

Shopping was easy enough but I guess I didn't check what they are made of.

Date of experience: July 30, 2021

Just fine shopping
July 1, 2021
Previous review

Just fine shopping

Date of experience: June 30, 2021
California
1 review
0 helpful votes
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Site is easy to use, Love your product it as pictured and the fabric
Info is great.

Date of experience: July 30, 2021

Site is easy to use, Love your product it as pictured...
June 30, 2021
Previous review

Site is easy to use, Love your product it as pictured and the fabric
Info is great.

Date of experience: June 30, 2021

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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