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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Easy to manage. Just wondering if sizes are correct for me.
Easy to manage. Just wondering if sizes are correct for me.
Had difficulty finding first selection, finally gave up. Also, had difficulty returning to previous viewed page.
Sorry that you are not satisfied with the size.
Size of items from different designers differ.
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
Had difficulty finding first selection, finally gave up. Also, had difficulty returning to previous viewed page.
If this works out I'll order more things from your company.
If this works out I'll order more things from your company.
Will decide on the quality when I receive them. I am also petite in dress length so will see how long these are.
Sorry that you are not satisfied with the item(s).
Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement.
We will do our best to improve the quality of our products.
If you run into any issues, please do not hesitate to contact us at [email protected]
Will decide on the quality when I receive them. I am also petite in dress length so will see how long these are.
3-5 photographs of the dress in the same pose. You do not show. Back of the dress. Cutting off the legs of the model doesn't help either to have a better picture of the product.
Described as a cotton blend which we all know, doesn't look like it has cotton in it. As a result, i'm getting what I didn't want
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
3-5 photographs of the dress in the same pose. You do not show. Back of the dress. Cutting off the legs of the model doesn't help either to have a better picture of the product.
I liked the blouse I purchased and it was reasonably priced.
Lots of pretty things to look at; reasonable prices.
Nice top, I'll probably be back to shop. I like the prints your company comes up with.
Nice top, I'll probably be back to shop.
Love everything. Feel like I am in a garden and my husband loves them too!
Good experience. After getting Order No.: HBC******* all the shirts were too small so I want to return these 3 tops size Small. Please credit the cost back on the credit card I used to pay for them.
Unique clothes, cute accessories, this online boutique is almost a museum of charming clothes for all the girls in the world! Everything you buy is very good quality
This has been a terrible shopping I'mbery disappointed. With all three items. The sizes were very inaccurate. One dress I ordered a size 2X, and received a size 4X labeled dress that was actually smaller than a real size 2X. The shirt was also not accurately sized…too small. I reached out to return items, but got no response.
Sorry that you are not satisfied with the item(s).
Could you pls send us some photos for the received items to check?
As we checked, no email record about your complaint from your side.
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at [email protected]
This has been a great shopping experience, so far. Nice items.
I did NOT realize that JustFashionNow is based in China! It showed a Washington state address! It took about a month for the items to get here and they were of poor quality and their sizing is way off! PLUS, it costs a heck of a lot to return the merchandise, so I will never buy here again! And, they will only refund you 15-25% of your purchase price! PLUS, you have to pay the cost of the return! THAT cost me about $70! It really isn't worth it!
Sorry that you are not satisfied with the item(s).
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at [email protected]
First time shopping with JustFashion Now and I sure hope the items I purchased are good quality! I spent hours going through over 250 pages! LD
First time buyer ordered on July 1 for my trip to Hawaii and it didn't arrive until July 25.we left on the 27. Leaving no time for me to return 2 of the items that looked very different from the picture.the paperwork said must be returned in 15 days and our trip is 14 days. Because of this I will not order from this company again.
Sorry that you are not satisfied with the item(s).
Could you pls send us some photos for the received items to check?
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at [email protected]
Thank you, I am excited to try this new clothing. I love that you have cotton shirts!
Thank you, I am excited to try this new clothing. I love that you have cotton shirts!
Easy and breezy to order. Could not track shipping. Last item came separately but did not show up as advertised. I order draw string pants and they are elastic band waist instead.
All very well with this online boutique, delivery is fast and the staff was kind to the response of my email to ask for the tracking number of the package.
Arrived really quick and packaged well. Abit disappointed with the fabric that they were made out off.
REALLY EASY TO FIND AND COMPLETE ORDER THANKS
The items were slow in arriving. When they arrived I was so disappointed in that the sandals had no shape. I put them on and even though they were my size they fit like oversized bags.
Items seem" fresh" and classic. I will enjoy wearing the things that I purchased!
Shopping was easy enough but I guess I didn't check what they are made of.
Site is easy to use, Love your product it as pictured and the fabric
Info is great.
Site is easy to use, Love your product it as pictured and the fabric
Info is great.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Sorry that you are not satisfied with the item(s).
To improve the product quality and service, may I know which item you are not satisfied with?
We will do our best to improve the quality of our products.
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at [email protected]