Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of JustFashionNow

JustFashionNow

2.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate JustFashionNow?
grey stargrey stargrey stargrey stargrey star

JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
This company does not typically respond to reviews

Instant Feedback

122,391 reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Margaret W.
Unfollow Margaret W.
Share Review
Report Review

The clothe are really nice and the fit is perfect.
August 3, 2021
Updated review

As I said above, I am very happy with my shopping experience with you.

Date of experience: August 3, 2021

Easy to choose products
July 4, 2021
Previous review

Easy to choose products

Date of experience: July 4, 2021
Minnesota
1 review
0 helpful votes
Follow Carol F.
Unfollow Carol F.
Share Review
Report Review

My new dresses
August 3, 2021
Updated review

So far it has been easy. I was pleased how quickly the dresses arrived!

Date of experience: August 2, 2021

So far it has been easy
July 1, 2021
Previous review

So far it has been easy

Date of experience: July 1, 2021
Montana
2 reviews
0 helpful votes
Follow Dianne Q.
Unfollow Dianne Q.
Share Review
Report Review

Clothes look nice in pictures
August 3, 2021
Updated review

It is easy to shop and check out. The clothes are not always what I expect in terms of fabrics. Sizes are not consistent. It is very difficult to return anything.

Date of experience: August 2, 2021

It is easy to shop and check out
June 28, 2021
Previous review

It is easy to shop and check out. The clothes are great.

Date of experience: June 28, 2021
Canada
1 review
0 helpful votes
Follow Elizabeth S.
Unfollow Elizabeth S.
Share Review
Report Review

Pleased so far
August 3, 2021
Updated review

More pictures should show the back of the dress, top, etc. It really helps to decide if it is ok for me.

Date of experience: August 2, 2021

More pictures should show the back of the dress, top,...
January 4, 2021
Previous review

More pictures should show the back of the dress, top, etc. It really helps to decide if it is ok for me.

Date of experience: January 4, 2021
Arizona
2 reviews
0 helpful votes
Follow Pat G.
Unfollow Pat G.
Share Review
Report Review

It's Where to Buy Tee Tops
August 3, 2021
Updated review

Love your Tee tops & low prices. I do have a problem in deciding what size to order when looking at your size guide.

Date of experience: August 2, 2021

Love your Tee tops & low prices
June 5, 2021
Previous review

Love your Tee tops & low prices. I do have a problem in deciding what size to order when looking at your size guide.

Date of experience: June 4, 2021
New Jersey
1 review
0 helpful votes
Follow Elizabeth X.
Unfollow Elizabeth X.
Share Review
Report Review

Clothes are lovely.
September 2, 2021
Updated review

Delivery of the items took a long time. I had not realized they were being sent from China.

Date of experience: August 2, 2021

So far so good
July 3, 2021
Previous review

So far so good

Date of experience: July 3, 2021
Tennessee
1 review
0 helpful votes
Follow Ruth B.
Unfollow Ruth B.
Share Review
Report Review

Fairly happy with it
August 3, 2021
Updated review

The top doesn't look just like the pic on ur site, but I'm keeping it. Very pretty. The dress is NOT A STANDARD SIZE OF XL...@ all! But I'm in the process of losing wt, so I'm keeping it... I'd shop here more often IF IT WASNT' FOR THE SUPER HIGH SHIPPING RATE.*

Date of experience: August 2, 2021

The Clothes are beautiful!
July 2, 2021
Previous review

The Clothes are beautiful! The shipping charge it horrible... I'd shop here often IF IT WASNT' FOR THE SUPER HIGH SHIPPING RATE U CHARGE.*

Date of experience: July 2, 2021
California
2 reviews
0 helpful votes
Follow Karen D.
Unfollow Karen D.
Share Review
Report Review

Wow
August 3, 2021
Updated review

What a shirt! It is so cute. I love cats. It is likely to buy more.

Date of experience: August 2, 2021

Great service
July 3, 2021
Previous review

Great service

Date of experience: July 3, 2021
Ohio
2 reviews
0 helpful votes
Follow Dorothy Z.
Unfollow Dorothy Z.
Share Review
Report Review

Nice selection, good prices
August 2, 2021
Updated review

My shopping experience was good: nice selection, good prices, timely delivery.

Date of experience: August 2, 2021

Nice selection, great prices!
July 3, 2021
Previous review

Nice selection, great prices!

Date of experience: July 2, 2021
Minnesota
1 review
0 helpful votes
Follow Janet E.
Unfollow Janet E.
Share Review
Report Review

Great price
August 2, 2021
Updated review

Great price, pleased with items but shipping cost was on the high side!

Date of experience: August 2, 2021

Shipping cost was on the high!
July 3, 2021
Previous review

Shipping cost was on the high!

Date of experience: July 2, 2021
New Jersey
2 reviews
0 helpful votes
Follow Linda S.
Unfollow Linda S.
Share Review
Report Review

Shipping should be free you stink! They are crooks!

Date of experience: August 2, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.

We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.


Shipping should be free you stink!
July 3, 2021
Previous review

Shipping should be free you stink!

Date of experience: June 3, 2021
Indiana
2 reviews
2 helpful votes
Follow Laura J.
Unfollow Laura J.
Share Review
Report Review

Not at all as pictured online
September 1, 2021
Updated review

Awful clothing. Horrible fabrics - look like what we made in sewing class in junior high. Would never purchase anything from this site ever again. Very unsatisfied!

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 2, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We value your business and we promise you that we will settle this matter at the best way we can.

If you run into any issues, please do not hesitate to contact us at [email protected]


Cute dresses
July 3, 2021
Previous review

Cute dresses. Easy ordering.

Date of experience: July 3, 2021
Illinois
1 review
0 helpful votes
Follow Hepburn R.
Unfollow Hepburn R.
Share Review
Report Review

It's really great. I really love buying clothes from this online boutique. The main attractions of this website are excellent customer service, very cheap rates, top quality clothing, etc. Thanks for your excellent service.

Date of experience: August 2, 2021
California
4 reviews
0 helpful votes
Follow Darlene P.
Unfollow Darlene P.
Share Review
Report Review

Transaction went just fine
August 2, 2021
Updated review

No problems, I love everything. Good quality and fit and I will be back for more

Date of experience: August 2, 2021

Happy customer
July 13, 2021
Previous review

No problems. Love everything. Buying went very smooth

Date of experience: July 12, 2021

No problems. Love everything
June 12, 2021
Previous review

No problems. Love everything.

Date of experience: June 12, 2021
New York
1 review
0 helpful votes
Follow Stephanie Z.
Unfollow Stephanie Z.
Share Review
Report Review

Answer to order I received
August 2, 2021
Updated review

LOOK LIKE A MILLION BUCKS! I received my order and I was pleased with the items except the sizes weren't true. Some of my EX L's fit and the others didn't fit.

Date of experience: August 2, 2021

THE CLOTHS LOOK BEAUTIFUL AND I'M VERY EXCITED TO SEE...
July 2, 2021
Previous review

THE CLOTHS LOOK BEAUTIFUL AND I'M VERY EXCITED TO SEE THEM AND WEAR THEM. THEY LOOK LIKE A MILLION BUCKS!

Date of experience: July 2, 2021
Texas
1 review
0 helpful votes
Follow Patricia G.
Unfollow Patricia G.
Share Review
Report Review

Not quite the quality I would have liked to see.
August 2, 2021
Updated review

The service was quick and I did appreciate that. Thank you.

Date of experience: August 2, 2021

Great so far
July 3, 2021
Previous review

Great so far.

Date of experience: July 3, 2021
Tennessee
1 review
0 helpful votes
Follow Sharon Y.
Unfollow Sharon Y.
Share Review
Report Review

Freshening my wardrobe
August 2, 2021
Updated review

Love the dresses I purchased. They are very comfortable and fit well.

Date of experience: August 2, 2021

Love the selections
July 1, 2021
Previous review

Love the selections

Date of experience: July 1, 2021
Florida
1 review
0 helpful votes
Follow Linda I.
Unfollow Linda I.
Share Review
Report Review

I am missing a set of earrings
August 2, 2021
Updated review

I just wish I had gotten my complete order. It was great!

Date of experience: August 2, 2021

It was great!
June 30, 2021
Previous review

It was great!

Date of experience: June 30, 2021
New York
1 review
3 helpful votes
Follow Maria O.
Unfollow Maria O.
Share Review
Report Review

Attractive styles and prices but..
September 1, 2021
Updated review

Shopping was easy but some information of the merchandise were incorrect or did not agree with the picture (e.g. Color, pattern, etc.), quality and finishing of the products is not great but it's ok for the price.
I ordered several items for my size, some were the right fit, others were too large yet others were too small
It took more than 2 months since I placed the order before the merchandise was delivered

Date of experience: August 1, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We commit to providing a better shopping experience to consumers.


Shopping was easy but some information of the merchandise...
May 22, 2021
Previous review

Shopping was easy but some information of the merchandise were incorrect or did not agree with the picture (e.g. Color, pattern, etc.)

Date of experience: May 22, 2021
Utah
1 review
0 helpful votes
Follow Suzanne C.
Unfollow Suzanne C.
Share Review
Report Review

Cute dress, bad fabric
September 1, 2021
Updated review

This dress is supposed to be a ‘cotton blend' but it is definitely all synthetic.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 1, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to improve the quality of our products.

If you run into any issues, please do not hesitate to contact us at [email protected]


Quick and easy
July 2, 2021
Previous review

Quick and easy

Date of experience: July 2, 2021

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
See all photos