Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The jersey I ordered was nice, and was as advertised in wool content, colour and finish, but the tee shirt was very disappointing - horrible synthetic plastic like fabric. It was too bright, but would have been ok if it had had natural fibre in it. The sizing was fine.
Fun because the choices are different, interesting, nice
Love the clothes, hate the delivery experience. Using a cheap delivery service caused me to have to involve the USPS to track it down. It took about a month.
Thank you for your feedback and sorry for the inconvenience.
It temporarily takes more time to deliver your package(s) due to limited transportation availability as a result of the Coronavirus (COVID-19) pandemic. We appreciate your patience in these difficult times.
If you run into any issues, please do not hesitate to contact us at [email protected]
I'd like to be able to view more items per page but overall. AWESOME Now the test will be IF they fit. Lol
It was easy to order & thanks for any discount I may get.
There are some nice dresses I liked, but some did not fit so wanted to return it but we have to pay for return and it has to be shipped to china. Also no one helps you in the chat, they say your best option is to get 15% off towards your next order. But I never got that either so beware.
Sorry that you are not satisfied with the item(s).
Could you please send us your order number to check for you?
For JUSTFASHIONNOW return policy, please visit the following link: https://www.justfashionnow.com/information/Returns
We commit to providing a better shopping experience to consumers.
If you run into any issues, please do not hesitate to contact us at [email protected]
Charming online store with beautiful modern clothes for sale. Fantastic staff who couldn't be more helpful. I like them very much
Everything was good. All information needed was there. Love the way you have body measurement right on hand. Takes a little longer to receive merchandize but to be expected considering where its ship[ped from.
Everything was good. All information needed was there. Love the way you have body measurement right on hand.
Lovely fashion and jewelry easy to navigate website. Very pleased with items
Lovely fashion and jewelry easy to navigate website
Will not order from company again, due to quality of the product.
Thin cheap fabrics - very inferior - sorry I wasted money
Sorry that you are not satisfied with the item(s).
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to improve the quality of our products.
At 1st view: pictures of garment on the web looked great & cheap. On receiving them though more than 2-3 weeks latter: fabric of long "caftan" dress was very poor quality. The top also: very poor quality of the fabric. Very DECEIVING
Sorry that you are not satisfied with the item(s).
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to improve the quality of our products.
If you run into any issues, please do not hesitate to contact us at [email protected]
I saw a dress from the new seasonal collection on this website that fascinated me. I give this website an excellent rating because my last request was wonderful. He arrived on time, the blouse I chose is the same one that was offered to me on the page, the same color, the same texture, at good time.
This was not a denim dress; it was a denim-coloured dress made of some unnamed cheap flimsy material. This is the last experience I will have with this company
Thank you for your feedback and sorry for the inconvenience.
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
If you run into any issues, please do not hesitate to contact us at [email protected]
Cant see product details without putting item in card
Wow, what an amazing dress I bought here! I ordered my party dress and it is beautiful! Every detail of the dress is perfect! Well done! And just as the photo shows! I will buy again in this online clothing store.
Promos don't work and I won't be ordering again. See above
Sorry that you are not satisfied with the item(s).
To improve the product quality and service, may I know which 2 items you are not satisfied with?
Size of items from different designers differ. Sorry that they did not fit your body shape.
We will do our best to improve the quality of our products.
If you run into any issues, please do not hesitate to contact us at [email protected]
Advertise special promo codes don't work! Ridiculous!
I ordered a beige striped maxi dress which appeared to be a cotton or linen-like fabric and seemed to be very fluid in the picture. What I received was a very thin printed fabric which said "Cotton Blend". It is slick and feels more like polyester and it doesn't drape very well. Cute style, but the quality is just not there. I doubt that I will be reordering from JustFashionNow unless their quality improves.
Very easy to complete a purchase! If I like my dress, I will be purchasing again.
The products are not shown specific enough with the fabric being "Cotton Blend" which could mean anything. I cannot wear some of the things I ordered because of that and since it will be so damned frustrating to return them, if they let you! I will be giving them away to the local homeless people so they can look nice for a day. Prices were great, but remember you get what you pay for. The weight of the materials is NOT "high quality" by any means, here. I won't be sucked in by them again. BUY LOCAL
Sorry that you are not satisfied with the item(s).
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We'll forward your sincere feedback to relevant departments.
If you run into any issues, please do not hesitate to contact us at [email protected]
Great prices and with the extra discount it makes it more feasible. Thanks
First time shopper, was enjoyable and easy. Loved all the different clothing!
First time shopper, was enjoyable and easy. Loved all the different clothing!
First time ordering - love the selections. You offer a unique selection of styles and colors that are beautiful and not locally available in a store or online. One suggestion - your clothes seem to run a little on the small size so a 1 size up might be something the buyer might think about. Other than that I am very pleased. Thank you.
It was very easy to order the 2 blouses I ordered.
Size of items from different designers differ.
Sorry that they did not fit your body shape.
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
If you run into any issues, please do not hesitate to contact us at [email protected]
It was very easy to order the 2 blouses I ordered.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Sorry that you are not satisfied with the item(s).
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to improve the quality of our products.