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JustFashionNow

2.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
This company does not typically respond to reviews

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122,391 reviews

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New Zealand
1 review
0 helpful votes
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Won't buy again
September 4, 2021
Updated review

The jersey I ordered was nice, and was as advertised in wool content, colour and finish, but the tee shirt was very disappointing - horrible synthetic plastic like fabric. It was too bright, but would have been ok if it had had natural fibre in it. The sizing was fine.

Date of experience: August 5, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to improve the quality of our products.


Fun because the choices are different, interesting,...
July 6, 2021
Previous review

Fun because the choices are different, interesting, nice

Date of experience: July 5, 2021
North Carolina
1 review
0 helpful votes
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Cheap Mail Delivery
September 4, 2021
Updated review

Love the clothes, hate the delivery experience. Using a cheap delivery service caused me to have to involve the USPS to track it down. It took about a month.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 5, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

It temporarily takes more time to deliver your package(s) due to limited transportation availability as a result of the Coronavirus (COVID-19) pandemic. We appreciate your patience in these difficult times.

If you run into any issues, please do not hesitate to contact us at [email protected]


I'd like to be able to view more items per page but...
July 6, 2021
Previous review

I'd like to be able to view more items per page but overall. AWESOME Now the test will be IF they fit. Lol

Date of experience: July 5, 2021
Indiana
1 review
0 helpful votes
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Tops
August 5, 2021
Updated review

Deliver very slow. Not sure why takes so long to ship.

Date of experience: August 5, 2021

Ok see how good delivery is
July 6, 2021
Previous review

Ok see how good delivery is

Date of experience: July 6, 2021
Ohio
1 review
0 helpful votes
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Didn't fit.
August 5, 2021
Updated review

It was easy to order & thanks for any discount I may get.

Date of experience: August 5, 2021

It was easy to order & thanks for any discount I may...
July 6, 2021
Previous review

It was easy to order & thanks for any discount I may get.

Date of experience: July 6, 2021
New Jersey
1 review
0 helpful votes
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Return not possible
September 4, 2021

There are some nice dresses I liked, but some did not fit so wanted to return it but we have to pay for return and it has to be shipped to china. Also no one helps you in the chat, they say your best option is to get 15% off towards your next order. But I never got that either so beware.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 5, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you please send us your order number to check for you?

For JUSTFASHIONNOW return policy, please visit the following link: https://www.justfashionnow.com/information/Returns

We commit to providing a better shopping experience to consumers.

If you run into any issues, please do not hesitate to contact us at [email protected]

New York
1 review
0 helpful votes
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Charming online store with beautiful modern clothes for sale. Fantastic staff who couldn't be more helpful. I like them very much

Date of experience: August 5, 2021
Texas
1 review
0 helpful votes
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Very pretty clothing
August 5, 2021
Updated review

Everything was good. All information needed was there. Love the way you have body measurement right on hand. Takes a little longer to receive merchandize but to be expected considering where its ship[ped from.

Date of experience: August 5, 2021

Everything was good
July 6, 2021
Previous review

Everything was good. All information needed was there. Love the way you have body measurement right on hand.

Date of experience: July 6, 2021
Michigan
2 reviews
0 helpful votes
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Lovely clothes
August 5, 2021
Updated review

Lovely fashion and jewelry easy to navigate website. Very pleased with items

Date of experience: August 5, 2021

Lovely fashion and jewelry easy to navigate website
July 5, 2021
Previous review

Lovely fashion and jewelry easy to navigate website

Date of experience: July 5, 2021
Alabama
1 review
0 helpful votes
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The Quality of clothing not what I expected
August 5, 2021
Updated review

Will not order from company again, due to quality of the product.

Date of experience: August 5, 2021

First time purchase
July 6, 2021
Previous review

First time purchase

Date of experience: July 6, 2021
California
1 review
0 helpful votes
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Cheaply made
September 4, 2021
Updated review

Thin cheap fabrics - very inferior - sorry I wasted money

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 4, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to improve the quality of our products.


Easy
July 6, 2021
Previous review

Easy - hope all fits

Date of experience: July 5, 2021
Canada
1 review
0 helpful votes
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1/2 satisfied
September 4, 2021
Updated review

At 1st view: pictures of garment on the web looked great & cheap. On receiving them though more than 2-3 weeks latter: fabric of long "caftan" dress was very poor quality. The top also: very poor quality of the fabric. Very DECEIVING

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 4, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to improve the quality of our products.

If you run into any issues, please do not hesitate to contact us at [email protected]


Fun..
July 6, 2021
Previous review

Fun.
Fun. Fun.
Great choice.
It was hard at X to choose...

Date of experience: July 5, 2021
California
1 review
0 helpful votes
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I saw a dress from the new seasonal collection on this website that fascinated me. I give this website an excellent rating because my last request was wonderful. He arrived on time, the blouse I chose is the same one that was offered to me on the page, the same color, the same texture, at good time.

Date of experience: August 4, 2021
Canada
1 review
0 helpful votes
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Misrepresented
September 3, 2021
Updated review

This was not a denim dress; it was a denim-coloured dress made of some unnamed cheap flimsy material. This is the last experience I will have with this company

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 4, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.

If you run into any issues, please do not hesitate to contact us at [email protected]


Cant see product details without putting item in card
August 4, 2021
Previous review

Cant see product details without putting item in card

Date of experience: July 5, 2021
New York
1 review
0 helpful votes
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Wow, what an amazing dress I bought here! I ordered my party dress and it is beautiful! Every detail of the dress is perfect! Well done! And just as the photo shows! I will buy again in this online clothing store.

Date of experience: August 4, 2021
Arizona
3 reviews
0 helpful votes
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Promos don't work and I won't be ordering again. See above

Date of experience: August 4, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

To improve the product quality and service, may I know which 2 items you are not satisfied with?

Size of items from different designers differ. ​Sorry that they did not fit your body shape.

We will do our best to improve the quality of our products.

If you run into any issues, please do not hesitate to contact us at [email protected]


Advertise special promo codes don't work!
August 4, 2021
Previous review

Advertise special promo codes don't work! Ridiculous!

Date of experience: July 5, 2021
Illinois
1 review
1 helpful vote
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Not what I expected
August 4, 2021
Updated review

I ordered a beige striped maxi dress which appeared to be a cotton or linen-like fabric and seemed to be very fluid in the picture. What I received was a very thin printed fabric which said "Cotton Blend". It is slick and feels more like polyester and it doesn't drape very well. Cute style, but the quality is just not there. I doubt that I will be reordering from JustFashionNow unless their quality improves.

Date of experience: August 4, 2021

Very easy to complete a purchase!
July 5, 2021
Previous review

Very easy to complete a purchase! If I like my dress, I will be purchasing again.

Date of experience: July 5, 2021
Canada
1 review
10 helpful votes
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Won't Buy from them again
September 3, 2021
Updated review

The products are not shown specific enough with the fabric being "Cotton Blend" which could mean anything. I cannot wear some of the things I ordered because of that and since it will be so damned frustrating to return them, if they let you! I will be giving them away to the local homeless people so they can look nice for a day. Prices were great, but remember you get what you pay for. The weight of the materials is NOT "high quality" by any means, here. I won't be sucked in by them again. BUY LOCAL

Date of experience: August 4, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We'll forward your sincere feedback to relevant departments.

If you run into any issues, please do not hesitate to contact us at [email protected]


Great prices and with the extra discount it makes it...
July 5, 2021
Previous review

Great prices and with the extra discount it makes it more feasible. Thanks

Date of experience: July 5, 2021
Florida
1 review
0 helpful votes
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Beautiful clothes at reasonable prices
August 4, 2021
Updated review

First time shopper, was enjoyable and easy. Loved all the different clothing!

Date of experience: August 4, 2021

First time shopper, was enjoyable and easy
July 5, 2021
Previous review

First time shopper, was enjoyable and easy. Loved all the different clothing!

Date of experience: July 5, 2021
Oregon
1 review
0 helpful votes
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You offer a unique & beautiful selection
August 4, 2021
Updated review

First time ordering - love the selections. You offer a unique selection of styles and colors that are beautiful and not locally available in a store or online. One suggestion - your clothes seem to run a little on the small size so a 1 size up might be something the buyer might think about. Other than that I am very pleased. Thank you.

Date of experience: August 4, 2021

First time ordering
July 5, 2021
Previous review

First time ordering - love the selections.

Date of experience: July 5, 2021
California
3 reviews
0 helpful votes
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It was very easy to order the 2 blouses I ordered.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 4, 2021
Miss W. JustFashionNow Rep
over a year old

Size of items from different designers differ. ​

Sorry that they did not fit your body shape.

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.

If you run into any issues, please do not hesitate to contact us at [email protected]


It was very easy to order the 2 blouses I ordered
May 28, 2021
Previous review

It was very easy to order the 2 blouses I ordered.

Date of experience: May 28, 2021

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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