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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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At first I figured the discount was not worth having. But the other 20% saving was very much a great deal. Just a bit harder to find that offer.
Price Values are very Fair priced.
I think the designs are very elegant, colorful, and fun styles.
At first I figured the discount was not worth having. But the other 20% saving was very much a great deal. Just a bit harder to find that offer.
Price Values are very Fair priced.
I think the designs are very elegant, colorful, and fun styles.
Nice designs and styles but I find sizing is inconsistent. Returning items is next to impossible... cost and timing is prohibitive. Really too bad. Some of the items fit nicely but others were donated because they don't have a customer friendly option to return for a refund or exchange. I understand this in a way because their prices are fairly low but just to iffy to continue to order from them when you end up giving away half of your order or more. They did offer a discount to me instead of my trying to return the items which I did appreciate but it in no way covered the cost of the items that just didn't fit and would not cover the cost of trying to have them altered if that were possible which in my case would have ruined the design and pretty printed features.
My last order was perfect and arrived within the time frame it was expected.
Beautiful merchandise with some very nice design and color
I would have liked being given an idea of how long the wait period for delivery was going to be.
I found that even with the measuring instructions that the items did not end up being true to size. There was odd fitting items with what I ordered.
I will need to make some returns from my order, so I'm looking to get customer service help to make the process easy to do.
Difficult to find a code for savings. This is my first order.
Thank you for your feedback and sorry for the inconvenience.
Did you click on APPLY button to activate your coupon code? What coupon code do you refer to?
If you run into any issues, please do not hesitate to contact us at [email protected]
The fabric is of poor quality. I need to exchange a couple items and return a couple items and am unable to have company provide info for a return/exchange.
I hope the clothes look as good in person. They are so cute!
After I ordered, I were told two items were out of stock, and I received the refund in a timely manner without worry.
Buyer Beware! If items don't fit or are wrong, you have to return them to China which costs more to send than if the items & can include customs costs! The products I received were all too small & didn't correspond with the sizes/measurements given on each item. Nothing fit out of 5 items! Materials were not as advertised & cheap... the pictures are very misleading. So very disappointed & disgusted with their customer service.
Sorry that you are not satisfied with the item(s).
Could you please send us your order number to check for you?
We are a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
If you run into any issues, please do not hesitate to contact us at [email protected]
Shopping was fine now let's see how the shipping goes.
Shopping was fine now let's see how the shipping goes.
The dress and blouses that you hear in this online boutique improve day by day, the designs look more elegant. The collection expands color availability with even better inventory to match.
I ordered my regular size, and both items were true to size.
I see you really have to watch the measurements to get the correct size. Wish it was more uniform.
Great selection and pricing and deliveries have come quickly. Great job.
Great selection and pricing and deliveries have come quickly. Great job.
I wasn't aware of your location until I started process to return my order. Wow, what a surprise! That shipping cost of $45 was more than I expected. I didn't realize that it must go through customs! You have cute clothes, but, unfortunately, I can't afford such high shipping rates every time an item doesn't fit.
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
We are a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
If you run into any issues, please do not hesitate to contact us at [email protected]
Shopping experience is wonderful! Love their selection of apparel!
Shopping experience is wonderful! Love your selection of apparel!
First time.
Poor sizing
Poor quality
Poor sewing
Not as pictured on models
Unsubscribed goes ignored
Sorry that you are not satisfied with the item(s).
As we checked, we sent you the return label before,but you chose to accept the partial refund and keep the items.
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
If you run into any issues, please do not hesitate to contact us at [email protected]
I checked size charts and read reviews, etc before deciding to purchase. The clothes seemed well made but very thin material. However, the worst part was that nothing fir--it just didn't fit anywhere. Also, it did not fit my daughter or granddaughter. Then I discovered how problematic returns would be so I accepted $10.+ as a settlement.
Sorry that you are not satisfied with the size.
Size of items from different designers differ. Sorry that they did not fit your body shape.
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
If you run into any issues, please do not hesitate to contact us at [email protected]
I did not travel the shopping site as well as I would have liked to ---I need to learn the site better.
Love the bright colours on these tops, and the fit was true to size, Great price point, Fast ship, thank you!
Really fast, efficient, great products, thank you!
Easy to order. Would like to know if there's an option for exchange if something doesn't fit.
Easy to order. Would like to know if there's an option for exchange if something doesn't fit.
Loved the clothes and shoes, but it is hard to checkout with a credit/debit card. It took me several tries to use my debit card.
Loved the clothes and shoes, but it is hard to checkout with a credit/debit card.
Like the variety. Although waiting for them took awhile.
First time shopper on your site. Like the variety.
Delivery was longer than expected. Two weeks.
But worth the wait.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Sorry that you are not satisfied with the item(s).
Size of items from different designers differ. Sorry that they did not fit your body shape.
To improve the product quality and service, may I know which items you want to return?
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at [email protected]