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JustFashionNow

2.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
This company does not typically respond to reviews

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122,391 reviews

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Texas
1 review
0 helpful votes
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Shopping Just Fashion Now
August 7, 2021
Updated review

At first I figured the discount was not worth having. But the other 20% saving was very much a great deal. Just a bit harder to find that offer.
Price Values are very Fair priced.
I think the designs are very elegant, colorful, and fun styles.

Date of experience: August 6, 2021

At first I figured the discount was not worth having
July 6, 2021
Previous review

At first I figured the discount was not worth having. But the other 20% saving was very much a great deal. Just a bit harder to find that offer.
Price Values are very Fair priced.
I think the designs are very elegant, colorful, and fun styles.

Date of experience: July 5, 2021
New York
1 review
0 helpful votes
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Nice styles but sizing is inconsistent
August 7, 2021
Updated review

Nice designs and styles but I find sizing is inconsistent. Returning items is next to impossible... cost and timing is prohibitive. Really too bad. Some of the items fit nicely but others were donated because they don't have a customer friendly option to return for a refund or exchange. I understand this in a way because their prices are fairly low but just to iffy to continue to order from them when you end up giving away half of your order or more. They did offer a discount to me instead of my trying to return the items which I did appreciate but it in no way covered the cost of the items that just didn't fit and would not cover the cost of trying to have them altered if that were possible which in my case would have ruined the design and pretty printed features.

Date of experience: August 6, 2021

My last order was perfect and arrived within the time...
April 1, 2021
Previous review

My last order was perfect and arrived within the time frame it was expected.

Date of experience: April 1, 2021

Beautiful merchandise with some very nice design and...
March 13, 2021
Previous review

Beautiful merchandise with some very nice design and color

Date of experience: March 12, 2021
California
1 review
0 helpful votes
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Size charts misleading
September 5, 2021
Updated review

I would have liked being given an idea of how long the wait period for delivery was going to be.
I found that even with the measuring instructions that the items did not end up being true to size. There was odd fitting items with what I ordered.
I will need to make some returns from my order, so I'm looking to get customer service help to make the process easy to do.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 6, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Size of items from different designers differ. ​Sorry that they did not fit your body shape.

To improve the product quality and service, may I know which items you want to return?

We value your business and we promise you that we will settle this matter at the best way we can.

If you run into any issues, please do not hesitate to contact us at [email protected]


Process is somewhat confusing
July 7, 2021
Previous review

Process is somewhat confusing

Date of experience: July 6, 2021
California
2 reviews
0 helpful votes
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Discounts difficult to use
September 5, 2021
Updated review

Difficult to find a code for savings. This is my first order.

Date of experience: August 6, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

Did you click on APPLY button to activate your coupon code? What coupon code do you refer to?

If you run into any issues, please do not hesitate to contact us at [email protected]


You are very difficult to use
September 3, 2021
Previous review

You are very difficult to use.

Date of experience: August 4, 2021
Florida
1 review
0 helpful votes
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NOT A HAPPY SHOPPER!
August 6, 2021
Updated review

The fabric is of poor quality. I need to exchange a couple items and return a couple items and am unable to have company provide info for a return/exchange.

Date of experience: August 6, 2021

I hope the clothes look as good in person
July 7, 2021
Previous review

I hope the clothes look as good in person. They are so cute!

Date of experience: July 7, 2021
Washington
1 review
0 helpful votes
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Excellent customer service.
August 6, 2021
Updated review

After I ordered, I were told two items were out of stock, and I received the refund in a timely manner without worry.

Date of experience: August 6, 2021

Simple & Easy
July 7, 2021
Previous review

Simple & Easy.

Date of experience: July 7, 2021
Texas
2 reviews
39 helpful votes
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China Return Center!
September 5, 2021

Buyer Beware! If items don't fit or are wrong, you have to return them to China which costs more to send than if the items & can include customs costs! The products I received were all too small & didn't correspond with the sizes/measurements given on each item. Nothing fit out of 5 items! Materials were not as advertised & cheap... the pictures are very misleading. So very disappointed & disgusted with their customer service.

Date of experience: August 6, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you please send us your order number to check for you?

We are a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

If you run into any issues, please do not hesitate to contact us at [email protected]

District of Columbia
2 reviews
1 helpful vote
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Cut small
August 6, 2021
Updated review

Shopping was fine now let's see how the shipping goes.

Date of experience: August 6, 2021

Shopping was fine now let's see how the shipping goes
July 7, 2021
Previous review

Shopping was fine now let's see how the shipping goes.

Date of experience: July 7, 2021
New York
1 review
0 helpful votes
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The dress and blouses that you hear in this online boutique improve day by day, the designs look more elegant. The collection expands color availability with even better inventory to match.

Date of experience: August 6, 2021
Nebraska
1 review
0 helpful votes
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Everything fit and was of good quality.
August 6, 2021
Updated review

I ordered my regular size, and both items were true to size.

Date of experience: August 6, 2021

I see you really have to watch the measurements to...
July 4, 2021
Previous review

I see you really have to watch the measurements to get the correct size. Wish it was more uniform.

Date of experience: July 4, 2021
Canada
1 review
0 helpful votes
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Great place to shop
August 6, 2021
Updated review

Great selection and pricing and deliveries have come quickly. Great job.

Date of experience: August 6, 2021

Great selection and pricing and deliveries have come...
June 26, 2021
Previous review

Great selection and pricing and deliveries have come quickly. Great job.

Date of experience: June 26, 2021
Texas
1 review
0 helpful votes
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Didn't fit and didn't like quality of one
September 5, 2021
Updated review

I wasn't aware of your location until I started process to return my order. Wow, what a surprise! That shipping cost of $45 was more than I expected. I didn't realize that it must go through customs! You have cute clothes, but, unfortunately, I can't afford such high shipping rates every time an item doesn't fit.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 5, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.

We are a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

If you run into any issues, please do not hesitate to contact us at [email protected]


Great selection, great prices
July 4, 2021
Previous review

Great selection, great prices

Date of experience: July 4, 2021
New York
1 review
0 helpful votes
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Have you heard of JustFashionNow?
August 6, 2021
Updated review

Shopping experience is wonderful! Love their selection of apparel!

Date of experience: August 5, 2021

Shopping experience is wonderful!
May 4, 2021
Previous review

Shopping experience is wonderful! Love your selection of apparel!

Date of experience: May 3, 2021
Canada
1 review
0 helpful votes
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Bad Experience
September 5, 2021
Updated review

First time.
Poor sizing
Poor quality
Poor sewing
Not as pictured on models
Unsubscribed goes ignored

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 5, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

As we checked, we sent you the return label before,but you chose to accept the partial refund and keep the items.

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.

If you run into any issues, please do not hesitate to contact us at [email protected]


First time
August 6, 2021
Previous review

First time.

Date of experience: July 6, 2021
Florida
3 reviews
61 helpful votes
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Nothing fit.
September 4, 2021
Updated review

I checked size charts and read reviews, etc before deciding to purchase. The clothes seemed well made but very thin material. However, the worst part was that nothing fir--it just didn't fit anywhere. Also, it did not fit my daughter or granddaughter. Then I discovered how problematic returns would be so I accepted $10.+ as a settlement.

Date of experience: August 5, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the size.

Size of items from different designers differ. ​Sorry that they did not fit your body shape.

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.

If you run into any issues, please do not hesitate to contact us at [email protected]


I did not travel the shopping site as well as I would...
August 5, 2021
Previous review

I did not travel the shopping site as well as I would have liked to ---I need to learn the site better.

Date of experience: July 6, 2021
Canada
2 reviews
0 helpful votes
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Pretty tops, great price
August 5, 2021
Updated review

Love the bright colours on these tops, and the fit was true to size, Great price point, Fast ship, thank you!

Date of experience: August 5, 2021

Really fast, efficient, great products, thank you!
July 6, 2021
Previous review

Really fast, efficient, great products, thank you!

Date of experience: July 6, 2021
Canada
1 review
0 helpful votes
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Not entirely satisfied
August 5, 2021
Updated review

Easy to order. Would like to know if there's an option for exchange if something doesn't fit.

Date of experience: August 5, 2021

Easy to order
July 6, 2021
Previous review

Easy to order. Would like to know if there's an option for exchange if something doesn't fit.

Date of experience: July 6, 2021
Arkansas
1 review
0 helpful votes
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JustFashion Review.
August 5, 2021
Updated review

Loved the clothes and shoes, but it is hard to checkout with a credit/debit card. It took me several tries to use my debit card.

Date of experience: August 5, 2021

Loved the clothes and shoes, but it is hard to checkout...
July 6, 2021
Previous review

Loved the clothes and shoes, but it is hard to checkout with a credit/debit card.

Date of experience: July 6, 2021
Nebraska
1 review
0 helpful votes
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Satisfied customer
August 5, 2021
Updated review

Like the variety. Although waiting for them took awhile.

Date of experience: August 5, 2021

First time shopper on your site
July 6, 2021
Previous review

First time shopper on your site. Like the variety.

Date of experience: July 6, 2021
Canada
1 review
0 helpful votes
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Long dress not as flowing as I expected
August 5, 2021
Updated review

Delivery was longer than expected. Two weeks.
But worth the wait.

Date of experience: August 5, 2021

Nice selection I am impressed
July 6, 2021
Previous review

Nice selection I am impressed.

Date of experience: July 6, 2021

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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