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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Ordering is time consuming, not well indexed to resource, remove button removes all items on that selection rather than the second of 2, fiber content not available, too many items is too few categories. Discounts and shipping breaks not clear.
Need search capability, irritating to have to scroll through all products. Many items listed more than once.
No one was available to answer my questions or concerns. I waited hours and still no response before placing my order therefore I just started slashing items from my order due to no one responding.
Thank you for your feedback and sorry for the inconvenience.
Your claim/complaint/feedback is very important to us. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
If you run into any issues, please do not hesitate to contact us at [email protected]
No one was available to answer my questions or concerns. I waited hours and still no response before placing my order therefore I just started slashing items from my order due to no one responding.
The wait time was not as long as before, but the product, which I've ordered before, was poorer quality. I had a card from Woman Within offering a big discount supposedly due to the delay of a previous order. Unfortunately it was not clear what items of the $100 purchase were included in the offer, and I could not tell if the promotion code was offered until the sale was comped. It was not. I will to buy from them again.
Items are exactly as shown online. Good value for money. Clothing you won't see on everyone else.
The clothes are of good quality, exactly as in the forum of the website, the colors correspond, the sizes are consistent. The only bad thing is that when placing an order from another country the shipping has taken longer than expected, but not so long.
Was okay, sorry it was coming from so far away. I really try to shop canadine
Nice fashion, I hope the quality is okay and that it doesn't take too long to get here.
Ordered 4 items. Indicated that I do not want substitution. Received dress of different color, different pattern, different fabric. Received sweater - looks somewhat similar to what I ordered, but looks terrible, made not from cotton, color and pattern not exactly as on their website... Hat - not a hat and way too small for average adult. Made not from cotton and color is different. Sweatshirt is more or less what I had expected.
Summary - cheap polyester clothing, made for mascaraed or some other costume party, not for wearing everyday. Would NOT RECOMMEND to anyone.
Sorry that you are not satisfied with the item(s).
Could you please send us your order number to check for you?
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at [email protected]
The selection has a wide variety of choices and the
Styles look beautiful. The prices are fair.
The selection is amazing and prices very fair.
This company has SEVERAL ISSUES, DO NOT waste your money you will not get it returned to you when you realize the poor quality.
Try to return and they send you 1 email then never respond again to continue the process. Have to return to China too expensive and will not process a 15% refund even though that's what they tell you in the email. But the email says you only have 7 days to complete the return or they discontinue the return. I sent 3 emails requesting a response and refund.
Pictures are not of the products they ship to you in the USA. Bait and switch
Material is very thin... see-through
Sweaters that look warm have a waffle hole pattern (see-through) and arms are overly long
DO NOT take the chance
SHOP LOCAL know what your getting, support your neighbors and their jobs
Sorry that you are not satisfied with the item(s).
Could you please send us your order number to check for you?
Will you accept our 15% cash refund and keep the items? We need you confirm before we issue the refund.
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at [email protected]
Love the prices and the selection is great, will be back for more
Love the prices and the selection is great, will be back for more
Easy to choose items I liked and procedure was easy to complete. Was disappointed in the sizing.
Nothing fit.
Sorry that you are not satisfied with the item(s).
Size of items from different designers differ. Sorry that they did not fit your body shape.
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
If you run into any issues, please do not hesitate to contact us at [email protected]
Easy to choose items I liked and procedure was easy to complete. I just love your clothing (colors, prints, length of dresses).
IT TAKES A LONG TIME TO RECEIVE YOUR PRODUCTS. AND THEY HAVE NOT ALWAYS THE QUALITY THE PICTURE SHOWS
Thank you for your feedback and sorry for the inconvenience.
As we checked, the order that you purchase on June was delivered.
Which item you have not received?
Please advise.
If you run into any issues, please do not hesitate to contact us at [email protected]
IT TAKES A LOONG TIME TO RECEIVE YOUR PRODUCTS. AND THEY HAVE NOT ALWAYS THE QUALITY THE PICTURE SHOWS
Love your fashions! There was an option to use Afterpay for payments. After I paid my first payment I kept getting an email from JustFashionNow saying I needed to pay. So I made another payment and still kept getting bills. I finally got disgusted and paid it off within 2 weeks. I could not get any help from Afterpay or JustFashionNow. The clothes come from their central China processing center. So dont expect to get your clothes right away. All communication is done by email. I will not use this company again or afterpay. Thank you but no thank you.
Love your fashions! Easy to order. First time ordering
I paid for speedy shipment I never get it on time and when finally arrived was a big HUGE disappointment. NOTHING was as advertised not even close, no the fabric, I bought a denim dress and what i got was a different thing, pooor quality, cheap, cheap material, and to make thing worse I have to paid for a return. Well not again.
Sorry that you are not satisfied with the item(s).
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at [email protected]
I loved the clothes on the website: they looked beautiful, comfortable, and very reasonable in cost. They arrived quickly, but the actual items were only a mere shadow of the photos: cheap polyester with colors/prints photo/printed on the fabric, so did not have the beautiful colors and qualities of the website pictures. The loose, linen or rayon looking items were also ill fitting copies in synthetic fabrics. Returns are hard because you have to send them to China, on your own dime, so its expensive. Definitely not worth it. I think they made/bought web items as models and then made very bad copies. So disappointed.
A dress is essential for me (in my office). Once I saw one on this website, I knew I had to have one. He was charming in person, the details are well thought out.
The size chart is very accurate in this online boutique. Just look for your measurements and buy safely
Wanted to order more but was unable to get sized changer... tried to order up to 100 so I would get free shipping, but that became very difficult
Sorry that you are not satisfied with the item(s).
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
If you run into any issues, please do not hesitate to contact us at [email protected]
Wanted to order more but was unable to get sized changer... tried to order up to 100 so I would get free shipping, but that became very difficult
Pricey shipping. I like the items I ordered. I will probably use this site again.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


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