Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of JustFashionNow

JustFashionNow

2.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate JustFashionNow?
grey stargrey stargrey stargrey stargrey star

JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
This company does not typically respond to reviews

Instant Feedback

122,391 reviews

We monitor reviews for authenticity

Colorado
2 reviews
0 helpful votes
Follow Brenda T.
Unfollow Brenda T.
Share Review
Report Review

Exciting photos - disappointing products
September 17, 2021

Ordering is time consuming, not well indexed to resource, remove button removes all items on that selection rather than the second of 2, fiber content not available, too many items is too few categories. Discounts and shipping breaks not clear.
Need search capability, irritating to have to scroll through all products. Many items listed more than once.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 18, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.

One order can only get one discount and you have enjoyed the discount and free shipping.

We are a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Georgia
1 review
0 helpful votes
Follow Ruth J.
Unfollow Ruth J.
Share Review
Report Review

A little too late; but thank you!
September 17, 2021
Updated review

No one was available to answer my questions or concerns. I waited hours and still no response before placing my order therefore I just started slashing items from my order due to no one responding.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 18, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

Your claim/complaint/feedback is very important to us. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.

If you run into any issues, please do not hesitate to contact us at [email protected]


No one was available to answer my questions or concerns
September 16, 2021
Previous review

No one was available to answer my questions or concerns. I waited hours and still no response before placing my order therefore I just started slashing items from my order due to no one responding.

Date of experience: August 17, 2021
Minnesota
1 review
0 helpful votes
Follow Joe M.
Unfollow Joe M.
Share Review
Report Review

My last purchase
August 18, 2021

The wait time was not as long as before, but the product, which I've ordered before, was poorer quality. I had a card from Woman Within offering a big discount supposedly due to the delay of a previous order. Unfortunately it was not clear what items of the $100 purchase were included in the offer, and I could not tell if the promotion code was offered until the sale was comped. It was not. I will to buy from them again.

Date of experience: August 18, 2021
Australia
1 review
0 helpful votes
Follow Jessica O.
Unfollow Jessica O.
Share Review
Report Review

Very Happy
August 18, 2021

Items are exactly as shown online. Good value for money. Clothing you won't see on everyone else.

Date of experience: August 18, 2021
Washington
1 review
1 helpful vote
Follow August R.
Unfollow August R.
Share Review
Report Review

The clothes are of good quality, exactly as in the forum of the website, the colors correspond, the sizes are consistent. The only bad thing is that when placing an order from another country the shipping has taken longer than expected, but not so long.

Date of experience: August 18, 2021
Canada
1 review
0 helpful votes
Follow Pamela X.
Unfollow Pamela X.
Share Review
Report Review

Please don't send anymore emails. Way too many
August 18, 2021
Updated review

Was okay, sorry it was coming from so far away. I really try to shop canadine

Date of experience: August 18, 2021

Nice fashion, I hope the quality is okay and that it...
July 16, 2021
Previous review

Nice fashion, I hope the quality is okay and that it doesn't take too long to get here.

Date of experience: July 16, 2021
Texas
1 review
0 helpful votes
Follow Marina B.
Unfollow Marina B.
Share Review
Report Review

Not what I ordered.
September 17, 2021

Ordered 4 items. Indicated that I do not want substitution. Received dress of different color, different pattern, different fabric. Received sweater - looks somewhat similar to what I ordered, but looks terrible, made not from cotton, color and pattern not exactly as on their website... Hat - not a hat and way too small for average adult. Made not from cotton and color is different. Sweatshirt is more or less what I had expected.
Summary - cheap polyester clothing, made for mascaraed or some other costume party, not for wearing everyday. Would NOT RECOMMEND to anyone.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 18, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you please send us your order number to check for you?

We value your business and we promise you that we will settle this matter at the best way we can.

If you run into any issues, please do not hesitate to contact us at [email protected]

Florida
1 review
0 helpful votes
Follow Amy Q.
Unfollow Amy Q.
Share Review
Report Review

The selection has a wide variety of choices and the
Styles look beautiful. The prices are fair.

Date of experience: August 18, 2021

The selection is amazing and prices very fair
July 14, 2021
Previous review

The selection is amazing and prices very fair.

Date of experience: July 14, 2021
Georgia
1 review
0 helpful votes
Follow T D.
Unfollow T D.
Share Review
Report Review

This company has SEVERAL ISSUES, DO NOT waste your money you will not get it returned to you when you realize the poor quality.
Try to return and they send you 1 email then never respond again to continue the process. Have to return to China too expensive and will not process a 15% refund even though that's what they tell you in the email. But the email says you only have 7 days to complete the return or they discontinue the return. I sent 3 emails requesting a response and refund.
Pictures are not of the products they ship to you in the USA. Bait and switch
Material is very thin... see-through
Sweaters that look warm have a waffle hole pattern (see-through) and arms are overly long
DO NOT take the chance
SHOP LOCAL know what your getting, support your neighbors and their jobs

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 18, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you please send us your order number to check for you?

Will you accept our 15% cash refund and keep the items? We need you confirm before we issue the refund.

We value your business and we promise you that we will settle this matter at the best way we can.

If you run into any issues, please do not hesitate to contact us at [email protected]

Ohio
1 review
0 helpful votes
Follow Michelle F.
Unfollow Michelle F.
Share Review
Report Review

Good
August 18, 2021
Updated review

Love the prices and the selection is great, will be back for more

Date of experience: August 18, 2021

Love the prices and the selection is great, will be...
July 19, 2021
Previous review

Love the prices and the selection is great, will be back for more

Date of experience: July 19, 2021
Canada
2 reviews
0 helpful votes
Follow Genevieve V.
Unfollow Genevieve V.
Share Review
Report Review

Disappointment
September 17, 2021
Updated review

Easy to choose items I liked and procedure was easy to complete. Was disappointed in the sizing.
Nothing fit.

Date of experience: August 18, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Size of items from different designers differ. ​Sorry that they did not fit your body shape.

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.

If you run into any issues, please do not hesitate to contact us at [email protected]


Easy to choose items I liked and procedure was easy...
July 1, 2021
Previous review

Easy to choose items I liked and procedure was easy to complete. I just love your clothing (colors, prints, length of dresses).

Date of experience: July 1, 2021
Chile
1 review
0 helpful votes
Follow Kimberly H.
Unfollow Kimberly H.
Share Review
Report Review

IT TOOK TO LONG TO ARRIVE TO DESTINATION
September 17, 2021
Updated review

IT TAKES A LONG TIME TO RECEIVE YOUR PRODUCTS. AND THEY HAVE NOT ALWAYS THE QUALITY THE PICTURE SHOWS

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 18, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

As we checked, the order that you purchase on June was delivered.

Which item you have not received?

Please advise.

If you run into any issues, please do not hesitate to contact us at [email protected]


IT TAKES A LOONG TIME TO RECEIVE YOUR PRODUCTS
September 16, 2021
Previous review

IT TAKES A LOONG TIME TO RECEIVE YOUR PRODUCTS. AND THEY HAVE NOT ALWAYS THE QUALITY THE PICTURE SHOWS

Date of experience: August 17, 2021
North Carolina
1 review
0 helpful votes
Follow Carol J.
Unfollow Carol J.
Share Review
Report Review

First Time Ordering
August 18, 2021
Updated review

Love your fashions! There was an option to use Afterpay for payments. After I paid my first payment I kept getting an email from JustFashionNow saying I needed to pay. So I made another payment and still kept getting bills. I finally got disgusted and paid it off within 2 weeks. I could not get any help from Afterpay or JustFashionNow. The clothes come from their central China processing center. So dont expect to get your clothes right away. All communication is done by email. I will not use this company again or afterpay. Thank you but no thank you.

Date of experience: August 18, 2021

Love your fashions!
July 17, 2021
Previous review

Love your fashions! Easy to order. First time ordering

Date of experience: July 16, 2021
California
1 review
0 helpful votes
Follow Kathleen T.
Unfollow Kathleen T.
Share Review
Report Review

I paid for speedy shipment I never get it on time and when finally arrived was a big HUGE disappointment. NOTHING was as advertised not even close, no the fabric, I bought a denim dress and what i got was a different thing, pooor quality, cheap, cheap material, and to make thing worse I have to paid for a return. Well not again.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 17, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We value your business and we promise you that we will settle this matter at the best way we can.

If you run into any issues, please do not hesitate to contact us at [email protected]


So far so good
July 18, 2021
Previous review

So far so good

Date of experience: July 18, 2021
California
3 reviews
0 helpful votes
Follow Jeri F.
Unfollow Jeri F.
Share Review
Report Review

I loved the clothes on the website: they looked beautiful, comfortable, and very reasonable in cost. They arrived quickly, but the actual items were only a mere shadow of the photos: cheap polyester with colors/prints photo/printed on the fabric, so did not have the beautiful colors and qualities of the website pictures. The loose, linen or rayon looking items were also ill fitting copies in synthetic fabrics. Returns are hard because you have to send them to China, on your own dime, so its expensive. Definitely not worth it. I think they made/bought web items as models and then made very bad copies. So disappointed.

Date of experience: August 17, 2021
California
1 review
0 helpful votes
Follow Fedra L.
Unfollow Fedra L.
Share Review
Report Review

A dress is essential for me (in my office). Once I saw one on this website, I knew I had to have one. He was charming in person, the details are well thought out.

Date of experience: August 17, 2021
GB
1 review
0 helpful votes
Follow Evelyn T.
Unfollow Evelyn T.
Share Review
Report Review

The size chart is very accurate in this online boutique. Just look for your measurements and buy safely

Date of experience: August 17, 2021
New Jersey
1 review
0 helpful votes
Follow Sandra A.
Unfollow Sandra A.
Share Review
Report Review

Did not like the quality of fabric on most purchases
September 16, 2021
Updated review

Wanted to order more but was unable to get sized changer... tried to order up to 100 so I would get free shipping, but that became very difficult

Date of experience: August 17, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.

If you run into any issues, please do not hesitate to contact us at [email protected]


Wanted to order more but was unable to get sized changer...
July 2, 2021
Previous review

Wanted to order more but was unable to get sized changer... tried to order up to 100 so I would get free shipping, but that became very difficult

Date of experience: July 1, 2021
Ohio
3 reviews
0 helpful votes
Follow Joseph Z.
Unfollow Joseph Z.
Share Review
Report Review

Satisfied
August 17, 2021
Updated review

Delightful, enjoyable, and fulfilling. Will be back!

Date of experience: August 17, 2021

Delightful
July 18, 2021
Previous review

Delightful

Date of experience: July 18, 2021
Colorado
1 review
0 helpful votes
Follow Kathleen A.
Unfollow Kathleen A.
Share Review
Report Review

My Order
August 17, 2021
Updated review

Pricey shipping. I like the items I ordered. I will probably use this site again.

Date of experience: August 17, 2021

Pricey shipping
July 9, 2021
Previous review

Pricey shipping. Waiting for my first order.

Date of experience: July 9, 2021

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
See all photos