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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Shipping was fast. But nothing fit. All same size but some are too small and the other too big.
Quick and easy, but
My goods arrived in good time and good shape. However, the dresses and pants were made from different materials--no info was stated on the site where I ordered--2 dresses feel like plastic and do not breath. The sizes also were not consistent--I ordered Xl and 2 dresses fit and 2 did not.
Quick and easy, but my package has not arrived yet!
Good to see all the new men's clothing. Shoes are bit too expensive... not in keeping with your other merchandise. I love your many unique designs in so many itms. Great seeing new ideas for men.
Good to see all the new men's clothing. Very unique designs not seen elsewhere.
Deliveries about 30 days after ordering dates in most instances. Good follow-up by JFN.
Good to see all the new men's clothing. Shoes are bit too expensive... not in keeping with your other merchandise. I love your many unique designs in so many items. Great seeing new ideas for men.
Size charts are wrong! I carefully viewed each size chart because they are different for different garments, but they were wrong! Some items huge, others small. WORST thing is that it costs $40-50 to return even lightweight tops from the U.S. because you must ship returns to CHINA! NO NO NO - I will NEVER shop here again!
Difficult to search, sometimes can't type in what searching for. Shows many items not searching for.
The ads looked appealing but difficult to assess the sizes.
Size of items from different designers differ. Sorry that they did not fit your body shape.
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
Sizes start out good then the following pages the smalls are cut quite large. Other than that, it was pretty easy.
Of course it took forever to receive when I finally did it didn't fit and I called and I could not return it to get another size so I am stuck with it I did get a small refund but this is really disgusting
Size of items from different designers differ. Sorry that the dress did not fit your body shape.
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at [email protected]
So far so good. Please to see the number of positive reviews on the items I have purchased. Just hope I get the sizing right. Very excited about selections and prices.
So far so good. Please to see the number of positive reviews on the items I have purchased. Just hope I get the sizing right. Very excited about selections and prices.
Easy to use and I buy this way often because I know what looks good on me and feels good. I love this website!
Wanted to place an order sooner but had trouble getting my payment to go through
Wanted to place an order sooner but had trouble getting my payment to go through
I love the shirts and the styles that are unique. However, I'm very disappointed in the return procedure. I may not continue to buy because of that.
Items aren't great and have been waiting weeks for a return receipt to send back my items. Haven't heard anything even though I have followed their directions for returns
Site didn't work when I tried to pay. Had to try 3 times!
Items were received in timely frame. However, pictures were deceiving and sizes I always wear did not fit. Not at all satisfied with quality. I am returning them..
Sorry that you are not satisfied with the item(s).
To improve the product quality and service, may I know which item you want to return?
We commit to providing a better shopping experience to consumers.
If you run into any issues, please do not hesitate to contact us at [email protected]
The pictures of clothing looks good, but when I receive them they're very small nothing fits. I used the size charts which was misleading. Fabric was very cheap, don't worth returning will put in donation box.
I love the pictures of clothes and fabric and age appropriate
I have been shopping on this website for a few months now and could not be more satisfied with the quality, the price and the fast delivery. I recommend you to anyone who needs such good clothes! Keep up the good work.
Easy checkout! Cute clothes! It'd be nice if there was free shipping at $25.00, though...
Easy checkout! Cute clothes! It'd be nice if there was free shipping at $25.00, though...
Had problem with check out end up paying through paypal from same account
Had problem with check out end up paying through paypal from same account
Since I have duplicate orders I wanted to return one but I chose not to because I would have to return it to China and pay custom fees plus shipping. Will probably not order anything again even though I like the material.
The payment information page is slow compared to others. It needs to be improved.
I had no idea that I was ordering clothing from a foreign country. It took forever to receive my package. I couldn't believe that it would take so long to receive something that I had already paid for. I was on the verge of disputing the purchase with my credit card company when I received an email with an unrecognizable tracking number from an unknown carrier with a website featuring Chinese characters.
The site wouldn't process my American Express payment method.
Very hard to refind the dresses I liked. It has taken weeks. There are no order numbers, you just have to wait for the picture to appear again. I therefore couldn't use the new person discount. I wish you had telephone contact!
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
Very hard to refind the dresses I liked. It has taken weeks. There are no order numbers, you just have to wait for the picture to appear again. I therefore couldn't use the new person discount. I wish you had telephone contact!
Unsatisfactory, in actual sizing, can not rely on scale of sizing!
Size of items from different designers differ. Sorry that they did not fit your body shape.
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
If you run into any issues, please do not hesitate to contact us at [email protected]
Good so far so good! Will see when I receive the product!
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Size of items from different designers differ. Sorry that they did not fit your body shape.
We have been working hard to improve our products and services.
We value your business and we promise you that we will settle this matter at the best way we can.