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JustFashionNow

2.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
This company does not typically respond to reviews

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122,391 reviews

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Canada
1 review
0 helpful votes
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Disappointed
August 17, 2021

Shipping was fast. But nothing fit. All same size but some are too small and the other too big.

Date of experience: August 17, 2021
Canada
1 review
0 helpful votes
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Good service but missing info
August 17, 2021
Updated review

Quick and easy, but
My goods arrived in good time and good shape. However, the dresses and pants were made from different materials--no info was stated on the site where I ordered--2 dresses feel like plastic and do not breath. The sizes also were not consistent--I ordered Xl and 2 dresses fit and 2 did not.

Date of experience: August 17, 2021

Quick and easy, but my package has not arrived yet!
July 18, 2021
Previous review

Quick and easy, but my package has not arrived yet!

Date of experience: July 18, 2021
Georgia
1 review
0 helpful votes
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See previous review
August 16, 2021
Updated review

Good to see all the new men's clothing. Shoes are bit too expensive... not in keeping with your other merchandise. I love your many unique designs in so many itms. Great seeing new ideas for men.

Date of experience: August 16, 2021

Good prices, Good to excellent material quality
August 10, 2021
Previous review

Good to see all the new men's clothing. Very unique designs not seen elsewhere.
Deliveries about 30 days after ordering dates in most instances. Good follow-up by JFN.

Date of experience: August 10, 2021

Good to see all the new men's clothing
July 9, 2021
Previous review

Good to see all the new men's clothing. Shoes are bit too expensive... not in keeping with your other merchandise. I love your many unique designs in so many items. Great seeing new ideas for men.

Date of experience: July 9, 2021
Georgia
5 reviews
14 helpful votes
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Size charts are wrong! I carefully viewed each size chart because they are different for different garments, but they were wrong! Some items huge, others small. WORST thing is that it costs $40-50 to return even lightweight tops from the U.S. because you must ship returns to CHINA! NO NO NO - I will NEVER shop here again!

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 16, 2021
Miss W. JustFashionNow Rep
over a year old

Size of items from different designers differ. Sorry that they did not fit your body shape.

We have been working hard to improve our products and services.

We value your business and we promise you that we will settle this matter at the best way we can.


Difficult to search, sometimes can't type in what searching...
August 12, 2021
Previous review

Difficult to search, sometimes can't type in what searching for. Shows many items not searching for.

Date of experience: July 13, 2021
New York
1 review
0 helpful votes
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Misleading
September 15, 2021
Updated review

The ads looked appealing but difficult to assess the sizes.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 16, 2021
Miss W. JustFashionNow Rep
over a year old

Size of items from different designers differ. Sorry that they did not fit your body shape.

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.


Sizes start out good then the following pages the smalls...
July 6, 2021
Previous review

Sizes start out good then the following pages the smalls are cut quite large. Other than that, it was pretty easy.

Date of experience: July 6, 2021
New York
2 reviews
0 helpful votes
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Carole
September 15, 2021
Updated review

Of course it took forever to receive when I finally did it didn't fit and I called and I could not return it to get another size so I am stuck with it I did get a small refund but this is really disgusting

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 16, 2021
Miss W. JustFashionNow Rep
over a year old

Size of items from different designers differ. ​Sorry that the dress did not fit your body shape.

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We value your business and we promise you that we will settle this matter at the best way we can.

If you run into any issues, please do not hesitate to contact us at [email protected]


Quick and easy
July 16, 2021
Previous review

Quick and easy

Date of experience: July 16, 2021
South Carolina
1 review
0 helpful votes
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Loved the clothing
August 16, 2021
Updated review

So far so good. Please to see the number of positive reviews on the items I have purchased. Just hope I get the sizing right. Very excited about selections and prices.

Date of experience: August 16, 2021

So far so good
July 17, 2021
Previous review

So far so good. Please to see the number of positive reviews on the items I have purchased. Just hope I get the sizing right. Very excited about selections and prices.

Date of experience: July 17, 2021
California
1 review
0 helpful votes
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Easy to use and I buy this way often because I know what looks good on me and feels good. I love this website!

Date of experience: August 16, 2021
Michigan
1 review
0 helpful votes
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Ok
August 16, 2021
Updated review

Wanted to place an order sooner but had trouble getting my payment to go through

Date of experience: August 16, 2021

Wanted to place an order sooner but had trouble getting...
July 16, 2021
Previous review

Wanted to place an order sooner but had trouble getting my payment to go through

Date of experience: July 16, 2021
Oregon
1 review
0 helpful votes
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Returns
August 16, 2021

I love the shirts and the styles that are unique. However, I'm very disappointed in the return procedure. I may not continue to buy because of that.

Date of experience: August 15, 2021
North Carolina
1 review
0 helpful votes
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Don't buy
August 15, 2021
Updated review

Items aren't great and have been waiting weeks for a return receipt to send back my items. Haven't heard anything even though I have followed their directions for returns

Date of experience: August 15, 2021

Site didn't work when I tried to pay
July 16, 2021
Previous review

Site didn't work when I tried to pay. Had to try 3 times!

Date of experience: July 16, 2021
Mississippi
2 reviews
0 helpful votes
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DISAPPOINTED
September 14, 2021
Updated review

Items were received in timely frame. However, pictures were deceiving and sizes I always wear did not fit. Not at all satisfied with quality. I am returning them..

Date of experience: August 15, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

To improve the product quality and service, may I know which item you want to return?

We commit to providing a better shopping experience to consumers.

If you run into any issues, please do not hesitate to contact us at [email protected]


So so easy shopping
July 14, 2021
Previous review

So so easy shopping

Date of experience: July 14, 2021
North Carolina
2 reviews
0 helpful votes
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Disappointed
August 15, 2021
Updated review

The pictures of clothing looks good, but when I receive them they're very small nothing fits. I used the size charts which was misleading. Fabric was very cheap, don't worth returning will put in donation box.

Date of experience: August 15, 2021

I love the pictures of clothes and fabric and age appropriat...
July 16, 2021
Previous review

I love the pictures of clothes and fabric and age appropriate

Date of experience: July 16, 2021
Arizona
1 review
0 helpful votes
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I have been shopping on this website for a few months now and could not be more satisfied with the quality, the price and the fast delivery. I recommend you to anyone who needs such good clothes! Keep up the good work.

Date of experience: August 15, 2021
Minnesota
1 review
0 helpful votes
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Cute, but didn't fit right.
August 15, 2021
Updated review

Easy checkout! Cute clothes! It'd be nice if there was free shipping at $25.00, though...

Date of experience: August 15, 2021

Easy checkout!
July 12, 2021
Previous review

Easy checkout! Cute clothes! It'd be nice if there was free shipping at $25.00, though...

Date of experience: July 12, 2021
Georgia
2 reviews
0 helpful votes
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Happy
August 15, 2021
Updated review

Had problem with check out end up paying through paypal from same account

Date of experience: August 15, 2021

Had problem with check out end up paying through paypal...
July 16, 2021
Previous review

Had problem with check out end up paying through paypal from same account

Date of experience: July 16, 2021
Indiana
1 review
0 helpful votes
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Unhappy
August 15, 2021
Updated review

Since I have duplicate orders I wanted to return one but I chose not to because I would have to return it to China and pay custom fees plus shipping. Will probably not order anything again even though I like the material.

Date of experience: August 15, 2021

The payment information page is slow compared to others
July 16, 2021
Previous review

The payment information page is slow compared to others. It needs to be improved.

Date of experience: July 15, 2021
Illinois
1 review
1 helpful vote
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Happy with the products
August 15, 2021
Updated review

I had no idea that I was ordering clothing from a foreign country. It took forever to receive my package. I couldn't believe that it would take so long to receive something that I had already paid for. I was on the verge of disputing the purchase with my credit card company when I received an email with an unrecognizable tracking number from an unknown carrier with a website featuring Chinese characters.

Date of experience: August 15, 2021

The site wouldn't process my American Express payment...
May 21, 2021
Previous review

The site wouldn't process my American Express payment method.

Date of experience: May 21, 2021
California
1 review
0 helpful votes
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Disappointment
September 14, 2021
Updated review

Very hard to refind the dresses I liked. It has taken weeks. There are no order numbers, you just have to wait for the picture to appear again. I therefore couldn't use the new person discount. I wish you had telephone contact!

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 14, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.


Very hard to refind the dresses I liked
August 15, 2021
Previous review

Very hard to refind the dresses I liked. It has taken weeks. There are no order numbers, you just have to wait for the picture to appear again. I therefore couldn't use the new person discount. I wish you had telephone contact!

Date of experience: July 15, 2021
Canada
1 review
0 helpful votes
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Measurements given, did not come close to products received!
September 14, 2021
Updated review

Unsatisfactory, in actual sizing, can not rely on scale of sizing!

Date of experience: August 14, 2021
Miss W. JustFashionNow Rep
over a year old

Size of items from different designers differ. ​Sorry that they did not fit your body shape.

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.

If you run into any issues, please do not hesitate to contact us at [email protected]


Good so far so good!
July 15, 2021
Previous review

Good so far so good! Will see when I receive the product!

Date of experience: July 15, 2021

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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