Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of JustFashionNow

JustFashionNow

2.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate JustFashionNow?
grey stargrey stargrey stargrey stargrey star

JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
This company does not typically respond to reviews

Instant Feedback

122,391 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Carol M.
Unfollow Carol M.
Share Review
Report Review

Exactly Fashion
August 15, 2021

I can dress with a different style that I don't see locally.

Date of experience: August 14, 2021
New Zealand
1 review
0 helpful votes
Follow James E.
Unfollow James E.
Share Review
Report Review

Awesomw product
August 14, 2021
Updated review

Really good, the service was great and the fabric the top is made of is very comfortable to wear and looks very nice. The fit is great.

Date of experience: August 14, 2021

Really good, so far
July 15, 2021
Previous review

Really good, so far.

Date of experience: July 15, 2021
Iowa
1 review
0 helpful votes
Follow Mary V.
Unfollow Mary V.
Share Review
Report Review

Satisfied customer
August 14, 2021

Simple and quick. No issues at all. I would definitely order from them again.

Date of experience: August 14, 2021
North Carolina
1 review
0 helpful votes
Follow Donna R.
Unfollow Donna R.
Share Review
Report Review

Shirt runs small
August 14, 2021
Updated review

Easy if shipping to person ordering.
No problem with receiving item although it took longer than I thought it should.

Date of experience: August 14, 2021

Easy if shipping to person ordering
July 15, 2021
Previous review

Easy if shipping to person ordering.

Date of experience: July 15, 2021
California
1 review
4 helpful votes
Follow Jessica D.
Unfollow Jessica D.
Share Review
Report Review

VERY PRETTY CLOTHES
September 13, 2021
Updated review

I have unsuccessfully order items that are very appealing to me, but unfortunately items purchased
Are not really USA sizes. Gift items as well as personal items did not fit. They say each item has its
Own sizing, but if I order M or XL they are smaller than USA sizing and it gave wrong information.
Return policy is not fair to consumer, they should tell you this upon ordering from CHINA to USA
We would be severely penalized in your return policy.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 14, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Size of items from different designers differ. ​Sorry that they did not fit your body shape.

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.

If you run into any issues, please do not hesitate to contact us at [email protected]


I am assuming all items in cart are in stock and shipping...
July 15, 2021
Previous review

I am assuming all items in cart are in stock and shipping will not take too long.

Date of experience: July 14, 2021
Florida
1 review
0 helpful votes
Follow Diane W.
Unfollow Diane W.
Share Review
Report Review

I almost NEVER order online, but the designs and prices overcame my hesitation— and I LOVED the results!

Date of experience: August 14, 2021

Great selections, fair prices!
July 14, 2021
Previous review

Great selections, fair prices!

Date of experience: July 14, 2021
Missouri
1 review
0 helpful votes
Follow Pamela I.
Unfollow Pamela I.
Share Review
Report Review

Pretty Florals
September 13, 2021
Updated review

Beautiful tops. Love the colors
Fit true to size. Very easy to find what I wanted and check out.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 14, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback.

We're glad to know you're satisfied with your shopping experience.


Beautiful clothing
July 15, 2021
Previous review

Beautiful clothing. Excited to get these.
Very easy to find what I wanted and checkout.

Date of experience: July 15, 2021
Virginia
1 review
0 helpful votes
Follow Perla L.
Unfollow Perla L.
Share Review
Report Review

I have long ordered clothing from this website and I can say it is of great quality, good customer service, excellent evaluation, and even fast shipping. The price is good compared to the quality.

Date of experience: August 14, 2021
California
1 review
0 helpful votes
Follow Rebecca G.
Unfollow Rebecca G.
Share Review
Report Review

Returns
August 14, 2021

Wish you carried petite clothing. Love styling of your dresses however length of sleeves, hemlines and torso all need to be altered. Very difficult to return items since return center is in China.

Date of experience: August 13, 2021
Indiana
1 review
0 helpful votes
Follow Sandra G.
Unfollow Sandra G.
Share Review
Report Review

Not very satisfied
August 14, 2021
Updated review

The advertisement misled the type of material the items were. Two of the dresses were very thin and didn't fit properly. One dress, a jersey material, was OK. I will not reorder from this company and support the China regime.

Date of experience: August 13, 2021

Nice selection of clothing
July 15, 2021
Previous review

Nice selection of clothing

Date of experience: July 14, 2021
California
1 review
0 helpful votes
Follow Martha G.
Unfollow Martha G.
Share Review
Report Review

Extremely disappointed
September 13, 2021
Updated review

The items are not what we expected and we have been trying to return them. However, we have not received the information from the company on how we can proceed and get a full refund.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 13, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

As we checked, we have replied your email on August, 5th, please check.

We value your business and we promise you that we will settle this matter at the best way we can.

If you run into any issues, please do not hesitate to contact us at [email protected]


Easy and fast
July 14, 2021
Previous review

Easy and fast

Date of experience: July 14, 2021
Canada
1 review
0 helpful votes
Follow Jessica J.
Unfollow Jessica J.
Share Review
Report Review

Sizes
September 12, 2021
Updated review

The measurements listed are not correct for the products.

Date of experience: August 13, 2021
Miss W. JustFashionNow Rep
over a year old

Size of items from different designers differ. ​Sorry they did not fit your body shape.

To improve the product quality and service, may I know which item you are not satisfied with?

We have been working hard to improve our products and services.

If you run into any issues, please do not hesitate to contact us at [email protected]


Discount should be applied per item for ckarity
August 13, 2021
Previous review

Discount should be applied per item for ckarity

Date of experience: July 14, 2021
Texas
4 reviews
0 helpful votes
Follow Jodi T.
Unfollow Jodi T.
Share Review
Report Review

Colors very dull not bright
August 13, 2021
Updated review

This is the third order and hopefully it will come faster than the first two so we will just wait and see. I was pleased with what I ordered before.

Date of experience: August 13, 2021

This is the third order and hopefully it will come...
July 13, 2021
Previous review

This is the third order and hopefully it will come faster than the first two so we will just wait and see. I was pleased with what I ordered before.

Date of experience: July 13, 2021
Canada
1 review
0 helpful votes
Follow Margaret P.
Unfollow Margaret P.
Share Review
Report Review

Completely satisfied
August 13, 2021
Updated review

Because I have disabilities I find it very convenient to shop online.

Date of experience: August 13, 2021

Because I have disabilities I find it very convenient...
July 14, 2021
Previous review

Because I have disabilities I find it very convenient to shop online.

Date of experience: July 14, 2021
Utah
1 review
0 helpful votes
Follow Sarah C.
Unfollow Sarah C.
Share Review
Report Review

The price is great and the clothes are fabulous. The idea of ​​this online boutique is great, I love the online experience!

Date of experience: August 13, 2021
New York
1 review
0 helpful votes
Follow Martha R.
Unfollow Martha R.
Share Review
Report Review

Cheap clothing, inconsistent sizing.
September 12, 2021
Updated review

Clothing ordered arrived, but sizing is inconsistent and the clothes are very cheaply made.
Please stop buying from China!

Date of experience: August 13, 2021

Great!
June 17, 2021
Previous review

Great! Very fast and easy.

Date of experience: June 17, 2021
Florida
1 review
0 helpful votes
Follow Maria P.
Unfollow Maria P.
Share Review
Report Review

So So
August 13, 2021
Updated review

First time to site, found what I was looking for right away. Hoping I will be excited about the shirt too. Not happy to pay so much in shipping for one item.

Date of experience: August 13, 2021

First time to site, found what I was looking for right...
July 14, 2021
Previous review

First time to site, found what I was looking for right away. Hoping I will be excited about the shirt too. Not happy to pay so much in shipping for one item.

Date of experience: July 13, 2021
Florida
1 review
0 helpful votes
Follow Angela R.
Unfollow Angela R.
Share Review
Report Review

Returning: fabric too thin and clingy
August 13, 2021
Updated review

Hope shipping goes as well as shopping
Shipping was a little slow but okay.

Date of experience: August 13, 2021

Hope shipping goes as well as shopping
July 13, 2021
Previous review

Hope shipping goes as well as shopping

Date of experience: July 13, 2021
Australia
1 review
0 helpful votes
Follow Kathleen G.
Unfollow Kathleen G.
Share Review
Report Review

Thanks for great service
August 13, 2021
Updated review

I bought a few items, all of which were exactly as described. Shopping in the USA was easy and delivery was extremely fast to Australia. Thanks.

Date of experience: August 13, 2021

So far, no problems. Will wait for delivery to see...
July 13, 2021
Previous review

So far, no problems. Will wait for delivery to see if product as good as expected and possibly buy more.

Date of experience: July 13, 2021
Maryland
1 review
0 helpful votes
Follow Nicole D.
Unfollow Nicole D.
Share Review
Report Review

I was a bit disappointed with the shipping cost but look forward to getting the products. Shopping and ordering was easy.

Date of experience: August 13, 2021

I was a bit disappointed with the shipping cost but...
July 14, 2021
Previous review

I was a bit disappointed with the shipping cost but look forward to getting the products. Shopping and ordering was easy.

Date of experience: July 13, 2021

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
See all photos