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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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The deliveries are always on schedule whenever I order from Justfashionnow. I can't remember any delayed order. I hope other shops should keep up with the efficiency Justfashionnow's system brings.
Going through the catalog page by page is tedious. It would be nice to be able to see more items on a page. Thank you.
I had a difficult time figure out how to pay. No customer service and no way to return items. I will never order from this site again.
I had a difficult time figure out how to pay.
Shirt was too small despite taking measurements before ordering.
Fast and efficient
I made a mistake and ordered the wrong size of one garment. I do not know if JustFashionNow will accept the return of the XL and send me one of the same style in S size
I have no problems with my shopping experience so far. I wear size 1 and have a very hard time finding clothes to fit, your size small is still too small for me
I ordered what was described as sweatshirts, but each was a long sleeved t-shirt. Some had only overlock on the bottom and around the end of the sleeves. Not at all what I was expecting.
I never ordered before love the merchandise all the tops are very nice and good material was very happy with the size very close to US
I ordered before love the merchandise
I never had a bad experience with this website! I love their clothes, there are never problems and I would not hesitate to buy their products.
Delivery was an issue and your customer service dept basically told me it was my problem they weren't going to refund my $. So I had Better rectify it...
It took 2 days for me to receive the tracking number which I needed to retrieve package
Then your company sent an e mail stating I never responded to their emails which was totally false...
Your customer service dept is severely lacking and it made for a horriffic experience
My experience was not at all good. The dresses I got were nothing like advertised. Very thin cheap material and not made to normal sizing. I lost money because it was not the policy to give full refund. Worst experience ever.
Sorry that you are not satisfied with the item(s).
As we checked, you have accepted our partial cash refund and keep the items, and we never reject your return request before.
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at [email protected]
So far so good. Just hope everything arrives in time as ordered.
Thank you.
The ordering process was smooth. Delivery took a long time, however.
Thanks, all good. Delivery a little slow, sizing correct and true.
I placed an order for several items. These arrived in due course. I had left several items in my cart which I didn`t want at the time. These items arrived in 3 different deliveries.
So many items to choose from. Very difficult to make my final choices. Was very confused what my subtotal was supposed to be. At first it said $125, but when I went to check out it said $182. So I did appreciate the discounts.
So many items to choose from. Very difficult to make my final choices. Was very confused what my subtotal was supposed to be. At first it said $125, but when I went to check out it said $182. So I did appreciate the discounts.
I ordered the dresses two sizes larger than I usually wear because of the sizing chart. However they were still too small.
I wished to return two of four items (one of which I already have). First the online directions were unclear. Then I got a customer service rep to complete the first part of the process, with a prmise to follow up with the rest of the process in two days. No email.
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
I won't be ordering from you again. Very disappointed.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Sorry that you are not satisfied with the item(s).
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at [email protected]