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JustFashionNow

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
This company does not typically respond to reviews

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122,391 reviews

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Illinois
15 reviews
51 helpful votes
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I love Justfashionnow!
August 21, 2021

The deliveries are always on schedule whenever I order from Justfashionnow. I can't remember any delayed order. I hope other shops should keep up with the efficiency Justfashionnow's system brings.

Date of experience: August 20, 2021
New Zealand
1 review
0 helpful votes
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Viv
August 20, 2021

Very happy with all garments received. Size is perfect, communication was good and delivery was fast. Will certainly keep shopping with you.

Date of experience: August 19, 2021
Arkansas
2 reviews
0 helpful votes
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I'll give you another try...
August 20, 2021

Going through the catalog page by page is tedious. It would be nice to be able to see more items on a page. Thank you.

Date of experience: August 19, 2021
California
1 review
0 helpful votes
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I had a difficult time figure out how to pay. No customer service and no way to return items. I will never order from this site again.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 19, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We value your business and we promise you that we will settle this matter at the best way we can.

If you run into any issues, please do not hesitate to contact us at [email protected]


I had a difficult time figure out how to pay
July 20, 2021
Previous review

I had a difficult time figure out how to pay.

Date of experience: July 20, 2021
Florida
2 reviews
0 helpful votes
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Doesnt fit
August 19, 2021

Shirt was too small despite taking measurements before ordering.

Date of experience: August 19, 2021
Canada
1 review
0 helpful votes
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Returns
August 19, 2021
Updated review

Fast and efficient

I made a mistake and ordered the wrong size of one garment. I do not know if JustFashionNow will accept the return of the XL and send me one of the same style in S size

Date of experience: August 19, 2021

Fast and efficient
July 20, 2021
Previous review

Fast and efficient

Date of experience: July 20, 2021
Washington
2 reviews
0 helpful votes
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Easy Shopping
August 19, 2021

I have no problems with my shopping experience so far. I wear size 1 and have a very hard time finding clothes to fit, your size small is still too small for me

Date of experience: August 19, 2021
South Carolina
1 review
0 helpful votes
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DO NOT RECOMMEND
August 19, 2021

I ordered what was described as sweatshirts, but each was a long sleeved t-shirt. Some had only overlock on the bottom and around the end of the sleeves. Not at all what I was expecting.

Date of experience: August 19, 2021
Texas
1 review
0 helpful votes
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Easy to order
August 19, 2021
Updated review

I never ordered before love the merchandise all the tops are very nice and good material was very happy with the size very close to US

Date of experience: August 19, 2021

I ordered before love the merchandise
July 20, 2021
Previous review

I ordered before love the merchandise

Date of experience: July 20, 2021
California
1 review
0 helpful votes
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I never had a bad experience with this website! I love their clothes, there are never problems and I would not hesitate to buy their products.

Date of experience: August 19, 2021
New York
1 review
0 helpful votes
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Delivery was an issue
August 19, 2021

Delivery was an issue and your customer service dept basically told me it was my problem they weren't going to refund my $. So I had Better rectify it...
It took 2 days for me to receive the tracking number which I needed to retrieve package
Then your company sent an e mail stating I never responded to their emails which was totally false...
Your customer service dept is severely lacking and it made for a horriffic experience

Date of experience: August 19, 2021
Tennessee
2 reviews
0 helpful votes
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Disappointed
September 18, 2021
Updated review

My experience was not at all good. The dresses I got were nothing like advertised. Very thin cheap material and not made to normal sizing. I lost money because it was not the policy to give full refund. Worst experience ever.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 19, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

As we checked, you have accepted our partial cash refund and keep the items, and we never reject your return request before.

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We value your business and we promise you that we will settle this matter at the best way we can.

If you run into any issues, please do not hesitate to contact us at [email protected]


Did not get my discount
August 19, 2021
Previous review

Did not get my discount

Date of experience: July 19, 2021
Texas
1 review
0 helpful votes
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So far so good. Just hope everything arrives in time as ordered.
Thank you.

Date of experience: August 19, 2021
Connecticut
2 reviews
0 helpful votes
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The ordering process was smooth. Delivery took a long time, however.

Date of experience: August 19, 2021
Australia
1 review
0 helpful votes
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Good value.
August 19, 2021
Updated review

Thanks, all good. Delivery a little slow, sizing correct and true.

Date of experience: August 19, 2021

Thanks, all good
July 20, 2021
Previous review

Thanks, all good

Date of experience: July 20, 2021
Australia
2 reviews
0 helpful votes
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Order
August 19, 2021

I placed an order for several items. These arrived in due course. I had left several items in my cart which I didn`t want at the time. These items arrived in 3 different deliveries.

Date of experience: August 18, 2021
Texas
1 review
0 helpful votes
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Love the styles.
August 19, 2021
Updated review

So many items to choose from. Very difficult to make my final choices. Was very confused what my subtotal was supposed to be. At first it said $125, but when I went to check out it said $182. So I did appreciate the discounts.

Date of experience: August 18, 2021

So many items to choose from
July 20, 2021
Previous review

So many items to choose from. Very difficult to make my final choices. Was very confused what my subtotal was supposed to be. At first it said $125, but when I went to check out it said $182. So I did appreciate the discounts.

Date of experience: July 19, 2021
Utah
2 reviews
0 helpful votes
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Sizing is off.
August 18, 2021

I ordered the dresses two sizes larger than I usually wear because of the sizing chart. However they were still too small.

Date of experience: August 18, 2021
Texas
1 review
0 helpful votes
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Bad return Policy
September 17, 2021

I wished to return two of four items (one of which I already have). First the online directions were unclear. Then I got a customer service rep to complete the first part of the process, with a prmise to follow up with the rest of the process in two days. No email.

Date of experience: August 18, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.

Texas
1 review
0 helpful votes
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I won't be ordering from you again. Very disappointed.

Date of experience: August 18, 2021

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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