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JustFashionNow

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
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122,391 reviews

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New Jersey
1 review
0 helpful votes
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Not quite as pictured
August 21, 2021

Blouse took a long time coming from China. Had a Nora Cora tag. Not quite as pictured on website. Will not order again.

Date of experience: August 21, 2021
South Carolina
1 review
0 helpful votes
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Speed test
August 21, 2021

I think that it takes too long between ordering and receiving.

Date of experience: August 21, 2021
Texas
1 review
0 helpful votes
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Great clothes find!
August 21, 2021
Updated review

I was able to navigate through the choices very easily and found the sales prices amazing.

Date of experience: August 21, 2021

I was able to navigate through the choices very easily...
July 17, 2021
Previous review

I was able to navigate through the choices very easily and found the sales prices amazing.

Date of experience: July 17, 2021
California
1 review
0 helpful votes
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I loved my purchase on this website. I contacted customer service about the shoes that did not fit me and they were wonderful with no problem to satisfy me with the return.

Date of experience: August 21, 2021
Maryland
1 review
0 helpful votes
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Disappointed
August 21, 2021
Updated review

Wanted to return an item and was very complicated and not beneficial. Still waiting for partial refund.

Date of experience: August 21, 2021

The variety is great
July 21, 2021
Previous review

The variety is great.

Date of experience: July 21, 2021
Florida
1 review
0 helpful votes
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Do want to return them but not to China - the shipping rate will be more than the shoes are worth!

Date of experience: August 21, 2021
Canada
1 review
0 helpful votes
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First time use, hope order are quality items and size chart is right, swore i would never purchase clothesagain but giving it one more try. Hope these are quality items.

Date of experience: August 21, 2021

First time use, hope order are quality items and size...
August 20, 2021
Previous review

First time use, hope order are quality items and size chart is right, swore i would never purchase clothesagain but giving it one more try. Hope these are quality items.

Date of experience: July 20, 2021
Australia
1 review
0 helpful votes
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Satisfaction
August 21, 2021

I received to shirt and was very pleased with its quality.

Date of experience: August 20, 2021
Michigan
1 review
0 helpful votes
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Not happy with this vendor
August 21, 2021

Two of the items I ordered in my correct size were way too small for me, even though they were tagged with the size I ordered. JustFashionNow said they couldn't be returned because they were tagged with the size I ordered. Obviously they were not sized correctly and the store didn't stand behind their product. So I lost money shopping there. Won't do it again. In addition, their return policy doesn't state that returns have to be sent to CHINA at the buyer's expense. Had I known that, I wouldn't have bought anything from them.

Date of experience: August 20, 2021
Wisconsin
1 review
0 helpful votes
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Not good.
September 19, 2021
Updated review

Product arrived with a color that did not resemble what I ordered and it ran very small. Not at all happy.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 20, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you please send us some photos for the received items to check?

We value your business and we promise you that we will settle this matter at the best way we can.

If you run into any issues, please do not hesitate to contact us at [email protected]


Good experience
July 21, 2021
Previous review

Good experience.

Date of experience: July 21, 2021
Wisconsin
1 review
0 helpful votes
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Beautiful blouse
August 20, 2021

Haven't received product yet, but checkout was fine.

Date of experience: August 20, 2021
Arizona
3 reviews
1 helpful vote
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Returning Merchandise
August 20, 2021
Updated review

The clothing sizes run big and the smallest size for clothing is size "small." There is no extra small size available. It is easy to order on line from your company, however if you need to return items, you have to send them to CHINA. The postage to mail / return items far exceeds the amount paid for the merchandise, so you end up keeping your items (that are the wrong size) and receive only a 15%-20% refund from the company.

Date of experience: August 20, 2021

It is easy to order on line from your company
July 21, 2021
Previous review

It is easy to order on line from your company

Date of experience: July 21, 2021
Texas
1 review
0 helpful votes
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Affordable dress! I bought a dress a couple of months ago, no problem with zolucky. It is my favorite website to buy clothes and some accessories or sandals. The clothes are affordable, of good quality and the shipping is really cheap. Very trustworthy!

Date of experience: August 20, 2021
Canada
1 review
0 helpful votes
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Finally here
August 20, 2021
Updated review

Finally. I got it all. Thanks to you guys on your end for following the shipment for me. As I am not that technical. Thank you

Date of experience: August 20, 2021

Easy to shop with you guys
July 3, 2021
Previous review

Easy to shop with you guys. Great

Date of experience: July 3, 2021
Virginia
1 review
0 helpful votes
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Sad
August 20, 2021
Updated review

I guess it's my fault but I can't afford to order from you again because neither dress fit and to return them I had to pay shipment back to China. I did not know that when I ordered

Date of experience: August 20, 2021

Good shopping
July 20, 2021
Previous review

Good shopping

Date of experience: July 20, 2021
Michigan
1 review
0 helpful votes
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JustFashion now review from Suzy-Q
August 20, 2021
Updated review

Nice merchandise and very trendy, but sometimes a bit difficult to find, such as "bathing suit" in search came up all kinds of things!

Date of experience: August 20, 2021

Nice merchandise and very trendy, but sometimes a bit...
July 20, 2021
Previous review

Nice merchandise and very trendy, but sometimes a bit difficult to find, such as "bathing suit" in search came up all kinds of things!

Date of experience: July 20, 2021
Ohio
1 review
0 helpful votes
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Ok
August 20, 2021

Pattern looked different from item received. Colors are washed it, not vibrant at all. Disappointed.

Date of experience: August 20, 2021
Minnesota
2 reviews
2 helpful votes
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What a terrible shopping experience. They clearly lie about the fabric used in their garments. I ordered products they claimed were cotton or a cotton blend and got products made out of some horrible synthetic material I would never wear. The earrings I ordered were extremely cheaply made and one was already broken. Then the tell you the earrings are not returnable.

They also totally lie about their return policy. They claim it is easy and fast until you actually try to use it and then they state that it can take a very long time so you should accept 15% of the cost of your purchase and use the money to buy other fabric to alter the horrible stuff the sent you! I am waiting for my return label but saw from another reviewer that they never responded after she requested one.

Cynthia K.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 20, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you please send us your order number to check for you?

For the earrings, may I confirm with you that whether they were damaged when you received the parcel?

We value your business and we promise you that we will settle this matter at the best way we can.

If you run into any issues, please do not hesitate to contact us at [email protected]

Canada
1 review
0 helpful votes
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Summer Dress
August 20, 2021
Updated review

So many choices! I spent a lot of time choosing my item. I wanted so many, but the one I got was perfect for me. So many beautiful styles and colours.

Date of experience: August 20, 2021

Lots of choices
July 21, 2021
Previous review

Lots of choices

Date of experience: July 20, 2021
Pennsylvania
1 review
0 helpful votes
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Satisfied!
August 20, 2021
Updated review

My experience was excellent and I will shop again!

Date of experience: August 20, 2021

I liked so much it was hard to choose
July 21, 2021
Previous review

I liked so much it was hard to choose.

Date of experience: July 21, 2021

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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