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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Blouse took a long time coming from China. Had a Nora Cora tag. Not quite as pictured on website. Will not order again.
I think that it takes too long between ordering and receiving.
I was able to navigate through the choices very easily and found the sales prices amazing.
I was able to navigate through the choices very easily and found the sales prices amazing.
I loved my purchase on this website. I contacted customer service about the shoes that did not fit me and they were wonderful with no problem to satisfy me with the return.
Wanted to return an item and was very complicated and not beneficial. Still waiting for partial refund.
Do want to return them but not to China - the shipping rate will be more than the shoes are worth!
First time use, hope order are quality items and size chart is right, swore i would never purchase clothesagain but giving it one more try. Hope these are quality items.
First time use, hope order are quality items and size chart is right, swore i would never purchase clothesagain but giving it one more try. Hope these are quality items.
Two of the items I ordered in my correct size were way too small for me, even though they were tagged with the size I ordered. JustFashionNow said they couldn't be returned because they were tagged with the size I ordered. Obviously they were not sized correctly and the store didn't stand behind their product. So I lost money shopping there. Won't do it again. In addition, their return policy doesn't state that returns have to be sent to CHINA at the buyer's expense. Had I known that, I wouldn't have bought anything from them.
Product arrived with a color that did not resemble what I ordered and it ran very small. Not at all happy.
Haven't received product yet, but checkout was fine.
The clothing sizes run big and the smallest size for clothing is size "small." There is no extra small size available. It is easy to order on line from your company, however if you need to return items, you have to send them to CHINA. The postage to mail / return items far exceeds the amount paid for the merchandise, so you end up keeping your items (that are the wrong size) and receive only a 15%-20% refund from the company.
It is easy to order on line from your company
Affordable dress! I bought a dress a couple of months ago, no problem with zolucky. It is my favorite website to buy clothes and some accessories or sandals. The clothes are affordable, of good quality and the shipping is really cheap. Very trustworthy!
Finally. I got it all. Thanks to you guys on your end for following the shipment for me. As I am not that technical. Thank you
I guess it's my fault but I can't afford to order from you again because neither dress fit and to return them I had to pay shipment back to China. I did not know that when I ordered
Nice merchandise and very trendy, but sometimes a bit difficult to find, such as "bathing suit" in search came up all kinds of things!
Nice merchandise and very trendy, but sometimes a bit difficult to find, such as "bathing suit" in search came up all kinds of things!
Pattern looked different from item received. Colors are washed it, not vibrant at all. Disappointed.
What a terrible shopping experience. They clearly lie about the fabric used in their garments. I ordered products they claimed were cotton or a cotton blend and got products made out of some horrible synthetic material I would never wear. The earrings I ordered were extremely cheaply made and one was already broken. Then the tell you the earrings are not returnable.
They also totally lie about their return policy. They claim it is easy and fast until you actually try to use it and then they state that it can take a very long time so you should accept 15% of the cost of your purchase and use the money to buy other fabric to alter the horrible stuff the sent you! I am waiting for my return label but saw from another reviewer that they never responded after she requested one.
Cynthia K.
Sorry that you are not satisfied with the item(s).
Could you please send us your order number to check for you?
For the earrings, may I confirm with you that whether they were damaged when you received the parcel?
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at [email protected]
So many choices! I spent a lot of time choosing my item. I wanted so many, but the one I got was perfect for me. So many beautiful styles and colours.
My experience was excellent and I will shop again!
I liked so much it was hard to choose.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Sorry that you are not satisfied with the item(s).
Could you please send us some photos for the received items to check?
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at [email protected]