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JustFashionNow

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
This company does not typically respond to reviews

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122,391 reviews

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Colorado
1 review
0 helpful votes
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Clothes i purchased
August 22, 2021

Took a long time to get, two were wrong colors, didn't look like the pictures not good quality, they said they would give me a $10 credit, from China would be expensive to send back, and would take a long time.

Date of experience: August 21, 2021
Colorado
1 review
0 helpful votes
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Except for the password the whole thing was quick and easy.
Trying to returns items is very unsatisfactory. No real contact with anybody. You also have to email for an approval on sending the item and wait to be You also have to pay for all shipping. The clothes werent really on sale by the time all the charges were added on.

Date of experience: August 21, 2021
Illinois
1 review
0 helpful votes
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Fantastic
August 22, 2021
Updated review

Great choices such great selections. Beautiful fabrics

Date of experience: August 21, 2021

Great choices
July 22, 2021
Previous review

Great choices

Date of experience: July 21, 2021
Canada
1 review
0 helpful votes
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Sizing is on the small side
September 21, 2021
Updated review

I saw a beautiful white with blue flowers top with lacy sleeves advertized, and just had to have it. I normally wear a 2x but ordered a 3x just in case. Was very disappointed to be unable to put on the top - fit more like a 1x.

Date of experience: August 21, 2021
Miss W. JustFashionNow Rep
over a year old

Size of items from different designers differ. ​Sorry that they did not fit your body shape.

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.


Quick and easy
July 22, 2021
Previous review

Quick and easy

Date of experience: July 22, 2021
Washington
1 review
0 helpful votes
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Return items
August 21, 2021

If the clothes don't fit or not look good on you, the return policy is such that it costs too much to send back to China.

Date of experience: August 21, 2021
Canada
1 review
0 helpful votes
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Love it
August 21, 2021
Updated review

Fits perfect, different material than I expected but I love it

Date of experience: August 21, 2021

Hope it fits
July 22, 2021
Previous review

Hope it fits

Date of experience: July 22, 2021
Michigan
3 reviews
0 helpful votes
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Would not order from them again!
August 21, 2021
Updated review

They didn't fit and the quality was not what the pictures looked like - I wanted to return but they said I had to pay to return and possibly custom charges also.

Date of experience: August 21, 2021

Easy to use
July 19, 2021
Previous review

Easy to use - hope they fit

Date of experience: July 19, 2021
GB
1 review
0 helpful votes
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I loved all the clothes I buy in this online boutique good quality and good sizes, I will ask again for sure

Date of experience: August 21, 2021
Alabama
1 review
0 helpful votes
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Can't Exchange
August 21, 2021
Updated review

They don't have an exchange policy of any kind and returns are in China so it costs a lot to send the product back! I purchased a pair of shorts and it would have cost more to send them back than what I paid for them!

Date of experience: August 21, 2021

Checkout can be a bit confusing!
July 20, 2021
Previous review

Checkout can be a bit confusing!

Date of experience: July 20, 2021
District of Columbia
2 reviews
0 helpful votes
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Beautiful, colorful summer clothes
August 21, 2021
Updated review

These clothes are nicely priced. It takes a few weeks for the clothes to arrive but I have not been disappointed. The colors are beautiful!

Date of experience: August 21, 2021

These clothes are nicely priced
June 30, 2021
Previous review

These clothes are nicely priced. It takes a few weeks for the clothes to arrive but I have not been disappointed. The colors are beautiful!

Date of experience: June 30, 2021
Alabama
1 review
0 helpful votes
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Clothing Returns
August 21, 2021
Updated review

One pair of the pants and two shirts I will have to return. I ordered size by what I buy from local stores. I always get XL or 1X and no problem. These 3 pieces are very small. I have to figure out how to get a return!

Date of experience: August 21, 2021

Great!
July 22, 2021
Previous review

Great! I had seen the sandals on an ad a year or so back but lost access to the ad before I could order! So happy!

Date of experience: July 22, 2021
Colorado
1 review
0 helpful votes
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VERY UNHAPPY WILL NEVER ORDER AGAIN
September 20, 2021
Updated review

I ordered 2 shirts both were the same size and one was to small and one to large. I asked to exchange and they answered NO. My choices were to return items pay shipping and maybe customs and pay shipping again to get the new sizes sent. Or I could just receive 10% of the price I paid. Which I chose I really never expect to receive it.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 21, 2021
Miss W. JustFashionNow Rep
over a year old

Size of items from different designers differ. ​Sorry that they did not fit your body shape.

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We value your business and we promise you that we will settle this matter at the best way we can.


I wish there was a list of departments to easily look...
July 22, 2021
Previous review

I wish there was a list of departments to easily look for like pants-tops-jewelry

Date of experience: July 22, 2021
Colorado
1 review
0 helpful votes
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Your XL is way big for an XL
August 21, 2021

Love your styles. I hope your sizes are true. Somethings have been smaller then the true XL. Some things are way too big for an XL

Date of experience: August 21, 2021
Canada
1 review
0 helpful votes
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Its a scam.
September 20, 2021

Just Fashion Now is a well organised scam company who mislead the consumer: the linen made clothes they advertise arrived to me made of cheap polyester fabric, with a label reading "cotton". After refusing their reimbursement offer of 15% followed by 25%, once I found out that the return price to China is more expensive than the money I was cheated out of, I contacted the Chinese Embassy and they offered to take care of it. Apparently the Chinese government is trying to protect the international trade so they are into major scam cleaning!

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 21, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you please send us your order number to check for you?

We value your business and we promise you that we will settle this matter at the best way we can.

We are a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Canada
1 review
0 helpful votes
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Jul 2021 order
August 21, 2021
Updated review

Pretty easy to order but the quality is not as good as it could/should be`

Date of experience: August 21, 2021

Pretty easy
July 22, 2021
Previous review

Pretty easy

Date of experience: July 21, 2021
Australia
1 review
0 helpful votes
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Great fashions
August 21, 2021
Updated review

Thank you. Online shopping is an easy shopping experience compared to looking arounds the shops. However at the moment this is not possible anyway due to lockdown laws.

Date of experience: August 21, 2021

Thank you It was an easy shopping experience
July 20, 2021
Previous review

Thank you It was an easy shopping experience

Date of experience: July 20, 2021
California
2 reviews
0 helpful votes
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EUREKA! I found this!
August 21, 2021
Updated review

Found what I was looking for and a Gift for me Bestie!

I found clothing I love to actually wear! Clothing that actually fits, and just gourgeous!
How cool is that?
Way, Cool!

Date of experience: August 21, 2021

Found what I was looking for and a Gift for me Bestie!
July 22, 2021
Previous review

Found what I was looking for and a Gift for me Bestie!

Date of experience: July 22, 2021
Texas
1 review
0 helpful votes
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Size and return policy
September 20, 2021

I ordered twice because first order did not give me a confirmation notice. I received both orders, but 2x from China is not for big plus size girls like me. In all I ordered 8 blouses and could wear none. In inquiring how to return I was told I had get permission to return them and to pay to send them back to China and that I would only receive 15% of the money. I am donating them to a women's shelter and will never order from this company again. Too bad the clothes were nice.

Date of experience: August 21, 2021
Miss W. JustFashionNow Rep
over a year old

As we checked, you have checked out successfully for 2 orders, order HBC02940219 & order HBC02948500.

If you run into any issues, please do not hesitate to contact us at [email protected]

Texas
1 review
0 helpful votes
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Pictures Are Deceiving
August 21, 2021

I was excited to look at the reviews for JUST FASHION NOW while deciding to order clothing from them. The clothing looked like quality clothing in the pictures. When I saw the positive reviews I put in my first order. Then when I received my clothing I was not happy at all. The clothing and shoes I ordered looked very cheap and not at all what it looked like in their beautiful pictures. I guess you could say I got what I paid for! I will never order clothing or shoes from them again. The one piece of jewelry I ordered were earrings. The earrings were not so bad.

Date of experience: August 21, 2021
Oregon
1 review
0 helpful votes
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Easy to use! I hope the shirt looks in person like it does online

Date of experience: August 21, 2021

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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