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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Took a long time to get, two were wrong colors, didn't look like the pictures not good quality, they said they would give me a $10 credit, from China would be expensive to send back, and would take a long time.
Except for the password the whole thing was quick and easy.
Trying to returns items is very unsatisfactory. No real contact with anybody. You also have to email for an approval on sending the item and wait to be You also have to pay for all shipping. The clothes werent really on sale by the time all the charges were added on.
Great choices such great selections. Beautiful fabrics
I saw a beautiful white with blue flowers top with lacy sleeves advertized, and just had to have it. I normally wear a 2x but ordered a 3x just in case. Was very disappointed to be unable to put on the top - fit more like a 1x.
If the clothes don't fit or not look good on you, the return policy is such that it costs too much to send back to China.
They didn't fit and the quality was not what the pictures looked like - I wanted to return but they said I had to pay to return and possibly custom charges also.
I loved all the clothes I buy in this online boutique good quality and good sizes, I will ask again for sure
They don't have an exchange policy of any kind and returns are in China so it costs a lot to send the product back! I purchased a pair of shorts and it would have cost more to send them back than what I paid for them!
These clothes are nicely priced. It takes a few weeks for the clothes to arrive but I have not been disappointed. The colors are beautiful!
These clothes are nicely priced. It takes a few weeks for the clothes to arrive but I have not been disappointed. The colors are beautiful!
One pair of the pants and two shirts I will have to return. I ordered size by what I buy from local stores. I always get XL or 1X and no problem. These 3 pieces are very small. I have to figure out how to get a return!
Great! I had seen the sandals on an ad a year or so back but lost access to the ad before I could order! So happy!
I ordered 2 shirts both were the same size and one was to small and one to large. I asked to exchange and they answered NO. My choices were to return items pay shipping and maybe customs and pay shipping again to get the new sizes sent. Or I could just receive 10% of the price I paid. Which I chose I really never expect to receive it.
Size of items from different designers differ. Sorry that they did not fit your body shape.
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We value your business and we promise you that we will settle this matter at the best way we can.
I wish there was a list of departments to easily look for like pants-tops-jewelry
Love your styles. I hope your sizes are true. Somethings have been smaller then the true XL. Some things are way too big for an XL
Just Fashion Now is a well organised scam company who mislead the consumer: the linen made clothes they advertise arrived to me made of cheap polyester fabric, with a label reading "cotton". After refusing their reimbursement offer of 15% followed by 25%, once I found out that the return price to China is more expensive than the money I was cheated out of, I contacted the Chinese Embassy and they offered to take care of it. Apparently the Chinese government is trying to protect the international trade so they are into major scam cleaning!
Sorry that you are not satisfied with the item(s).
Could you please send us your order number to check for you?
We value your business and we promise you that we will settle this matter at the best way we can.
We are a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Pretty easy to order but the quality is not as good as it could/should be`
Thank you. Online shopping is an easy shopping experience compared to looking arounds the shops. However at the moment this is not possible anyway due to lockdown laws.
Thank you It was an easy shopping experience
Found what I was looking for and a Gift for me Bestie!
I found clothing I love to actually wear! Clothing that actually fits, and just gourgeous!
How cool is that?
Way, Cool!
Found what I was looking for and a Gift for me Bestie!
I ordered twice because first order did not give me a confirmation notice. I received both orders, but 2x from China is not for big plus size girls like me. In all I ordered 8 blouses and could wear none. In inquiring how to return I was told I had get permission to return them and to pay to send them back to China and that I would only receive 15% of the money. I am donating them to a women's shelter and will never order from this company again. Too bad the clothes were nice.
As we checked, you have checked out successfully for 2 orders, order HBC02940219 & order HBC02948500.
If you run into any issues, please do not hesitate to contact us at [email protected]
I was excited to look at the reviews for JUST FASHION NOW while deciding to order clothing from them. The clothing looked like quality clothing in the pictures. When I saw the positive reviews I put in my first order. Then when I received my clothing I was not happy at all. The clothing and shoes I ordered looked very cheap and not at all what it looked like in their beautiful pictures. I guess you could say I got what I paid for! I will never order clothing or shoes from them again. The one piece of jewelry I ordered were earrings. The earrings were not so bad.
Easy to use! I hope the shirt looks in person like it does online
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Size of items from different designers differ. Sorry that they did not fit your body shape.
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.