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JustFashionNow

2.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
This company does not typically respond to reviews

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122,391 reviews

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Texas
1 review
0 helpful votes
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Very satisfied
August 23, 2021
Updated review

So far it's been good. I'll know more when I find out how long it takes to receive the order and find out the quantity of the merchandise. Thanks

Date of experience: August 23, 2021

So far it's been good
July 24, 2021
Previous review

So far it's been good. I'll know more when I find out how long it takes to receive the order and find out the quantity of the merchandise. Thanks

Date of experience: July 24, 2021
North Dakota
1 review
0 helpful votes
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Horrible clothing
September 22, 2021

The materials are horrible and the size chart is definitely off. If you want to send the clothing back, they do not pay the shipping fees. I tried to $135.00 of clothing back and took the package to the post office. It was going to cost me $75.00 to send it back to China and there is no guarantees of getting your money. I'll give it to somebody in need before I will spend another $75.00. Don't buy their clothing, it is not what you think it is.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 23, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you please send us your order number to check for you?

We value your business and we promise you that we will settle this matter at the best way we can.

Colorado
2 reviews
0 helpful votes
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I saw the pop-up for several days and finally clicked on it. Decided to try it. It was easy to order and easy to use Pay pal.

Date of experience: August 23, 2021
GB
1 review
0 helpful votes
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I am very happy with my online shopping experience here, the clothes are cute, the prices are to die for and the delivery time is not bad.

Date of experience: August 23, 2021
Canada
1 review
0 helpful votes
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Great fit…
August 23, 2021
Updated review

Easy and quick and a large selection with very nice items

Date of experience: August 23, 2021

Easy and quick
July 24, 2021
Previous review

Easy and quick

Date of experience: July 24, 2021
Australia
1 review
0 helpful votes
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Nice pattered tops
August 23, 2021
Updated review

It was an easy experience, and I was very happy with the products

Date of experience: August 23, 2021

An easy experience
July 24, 2021
Previous review

An easy experience

Date of experience: July 23, 2021
North Carolina
1 review
0 helpful votes
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Tops
August 23, 2021

Shipping a bit slow, product really cute, good fit

Date of experience: August 23, 2021
Arizona
2 reviews
0 helpful votes
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Coming from China!
August 23, 2021

So far so good. Easy to manage website. However had I known one of my items was to be shipped from China I would not have ordered anything.

Date of experience: August 22, 2021
Alabama
1 review
0 helpful votes
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I love all my tops and ear rings
August 23, 2021
Updated review

It is so easy to shopping and every thing is at a good price

Date of experience: August 22, 2021

It is so easy to shopping and every thing is at a good...
April 13, 2021
Previous review

It is so easy to shopping and every thing is at a good price

Date of experience: April 12, 2021
Australia
2 reviews
0 helpful votes
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So plastic... I ordered cotton
August 23, 2021
Updated review

Easy to order but disappointing quality. Sizing was different on all products some too narrow across the shoulders for me. Dissapointing

Date of experience: August 22, 2021

It was easy to navigate...
July 22, 2021
Previous review

It was easy to navigate... good.

Date of experience: July 22, 2021
Canada
2 reviews
0 helpful votes
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Quality is suspect
August 22, 2021
Updated review

The quality of the clothing is not very good at all. The pictures on the models look like nice linen blouses and they are cheap polyester. The t shirts are not bad but I don't think I'll be purchasing any more items as I was pretty disappointed.

Date of experience: August 22, 2021

Items are so different than what you find in stores
July 23, 2021
Previous review

Items are so different than what you find in stores. I hope they come as they appear on your site.

Date of experience: July 23, 2021
New Jersey
3 reviews
0 helpful votes
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Cute shirt
August 22, 2021
Updated review

Prices at checkout appear to change
Merchandise takes too long to arrive

Date of experience: August 22, 2021

Free shipping price kept changing
May 31, 2021
Previous review

Free shipping price kept changing. I don't like that.

Date of experience: May 31, 2021
Washington
1 review
0 helpful votes
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The order was easy, and packaged nicely. Some material cheap in the dresses.

Date of experience: August 22, 2021
Wisconsin
1 review
0 helpful votes
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DISAPPOINTED
August 22, 2021

Shopping was fine. I dislike having to start over at the top of the page after looking at a fashion. I've ordered 3 dresses. The first one fit fine, but the last 2 were too tight in the shoulders. Knowing sizes run small most times, I ordered a size larger than needed. I'm very disappointed!

Date of experience: August 22, 2021
Arizona
2 reviews
0 helpful votes
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Confusing
September 21, 2021
Updated review

I tried to get the discount for adding the App to my phone but the order said it wasn't allowed. Did I have to order using the app to get it? Hard to check out. Probably won't use this site to order clothes again.

Date of experience: August 22, 2021
Miss W. JustFashionNow Rep
over a year old

What coupon code do you refer to? Some discounts have requirements for use, you must reach the consumption amount before you can use them.

We are a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.


I tried to get the discount for adding the App to my...
August 22, 2021
Previous review

I tried to get the discount for adding the App to my phone but the order said it wasn't allowed. Did I have to order using the app to get it? Hard to check out. Probably won't use this site to order clothes again.

Date of experience: July 23, 2021
GB
1 review
0 helpful votes
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The earrings are WONDERFUL & I Love the top but …..
September 21, 2021
Updated review

Love the top but…. The dress doesn't look so good. The picture made the flowers look almost 3D as if you could pick them but the actuality is a more mundane nylon-feel dress that I probably want by wear. However, the earrings are WONDERFUL!

Date of experience: August 22, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with some item(s).

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.


Very extensive choice and, thus, rather difficult to...
August 22, 2021
Previous review

Very extensive choice and, thus, rather difficult to navigate. BUT…. If the clothes are as good as they look in the pictures I will be ordering a lot more from you.

Date of experience: July 23, 2021
Michigan
2 reviews
0 helpful votes
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Shipping slow
September 21, 2021
Updated review

First time shopper discount? Don't think I was reimbursed for duplicate dress. The dress was not sent but the charge is still on my account.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 22, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback.

There are only 2 items in your order HBC02920030, and no duplicates.

As we checked, you did enjoy a 15% discount.

We are a trustworthy online shopping store.

If you run into any issues, please do not hesitate to contact us at [email protected]


First time shopper discount?
August 22, 2021
Previous review

First time shopper discount?

Date of experience: July 23, 2021
New York
1 review
0 helpful votes
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The shoes you buy here are of better quality than expected. Good price for such a good product. The shipment does not take long to arrive.

Date of experience: August 22, 2021
Illinois
2 reviews
0 helpful votes
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Tops and jewelry
August 22, 2021
Updated review

Had a little trouble checking out. I like your product selection and prices. The earrings arrived broken but was able to glue them. Wish you would use cotton on your t-shirts but still a good value. One top was too large. Size is a little difficult to determine but overall a good experience.

Date of experience: August 22, 2021

Had a little trouble checking out
July 23, 2021
Previous review

Had a little trouble checking out. I like your product selection and prices.

Date of experience: July 22, 2021
California
2 reviews
0 helpful votes
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Product inferior
August 22, 2021

The photo and description of the product looked very different from the order I received and was a disappointment.

Date of experience: August 21, 2021

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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