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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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I ordered a cute dress in a size 2X, it was more like a size Medium.
I didn't bother to return/exchange. I just donated it.
Some of the stitching is sloppy (button holes on the paisley shirts) and all that I ordered have tags that say cotton blend, but I know cotton and there can't be much in there. I haven't tried the maxi dress. That definitely feels more like cotton or a decent percentage of a blend. I had no idea I was dealing with a company based in China. Too long a wait to get the order. I will not reorder from you.
I had a good time shopping although I ended up spending too much time on computer because of all the pages you have with such outstanding clothing items. It would be nice to see a few more plus sizes 4x, 5x if you think you can find some. I loved the tops I bought but had to give them away to someone who could fit into them. The 3xL was actually more like a regular size L. I would have had to send them all back for a refund so I decided to give to my daughter (who takes an XL but they were too tight for her) and she found someone in her building who actually fit into them. They were beautiful and I hated that they didn't fit me at all! Thanks anyway.
I had a good time shopping although I ended up spending too much time on computer because of all the pages you have with such outstanding clothing items. It would be nice to see a few more plus sizes 4x, 5x if you think you can find some.
The price seems right but the products questionable. I was fooled by the print on the garments which mimicked texture. Disappointed to find smooth, untextured materiel of questionable composition. You asked!
I liked two blouses (tops) most, the grey black top, and the white Floral printed cotton top. After I received my order, I felt sorry that the two tops were both smaller size, as well as all other items, when I asked about returning the small Items, so I can get larger size, I was told that I should pay the shipping cost! Which means that I couldn't benefit from all my purchase order. I just paid money for nothing that I can wear because of the size.
It is my first shopping at your internet shopping mall, items online looked are far from what I expected. Disappointing.
Sorry that you are not satisfied with the item(s).
Could you please send us some photos for the received items to check?
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
If you run into any issues, please do not hesitate to contact us at [email protected]
It is my first shopping at your internet shopping mall, many of items are excellent looking and looking forward to receiving and wearing them.
I was supposed to get a 20% discount for using APP 20 but it didn't work.
It took a long time to receive the order and my credit card was billed before it arrived. Fortunately the order came before the bill was due.
Thank you for your feedback and sorry for the inconvenience.
One order can only get one discount and you have enjoyed a bigger discount for this order.
As we checked, the parcel(s) was/were delivered.
It temporarily takes more time to deliver your package(s) due to limited transportation availability as a result of the Coronavirus (COVID-19) pandemic. We appreciate your patience in these difficult times.
If you run into any issues, please do not hesitate to contact us at [email protected]
I was supposed to get a 20% discount for using APP 20 but it didn't work
When I started shopping I was given the code "luckycart" for $15 off an order over $100. My order came to $116.41 but I wasn't able to apply the luckycart coupon. I got an error message that said "You need to order more items to use this coupon". I hit the required $ amount, I should have been able to get the $15 discount.
Thank you for your feedback and sorry for the inconvenience.
The discount will be applied if you reach the consumption amount, except the presale and clearance items. And there is a pre-sale item in this order.
So when your order amount is less than the certain amount, you could not enjoy that discount.
If you run into any issues, please do not hesitate to contact us at [email protected]
The dress look like it was rolled up in a ball. It wasn't even folded & just wrinkled terribly.
Sorry that you are not satisfied with the item(s).
Could you please send us some photos for the received items to check?
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
If you run into any issues, please do not hesitate to contact us at [email protected]
It was easy> Sent my wife to the store so O could order her birthday present
It was easy> Sent my wife to the store so O could order her birthday present
The ease of purchase and the product was exactly as shown on the website
We are first-time shoppers and don't know much about your items and the quality of those items! But now after we got the items that we order, they are super cheaply made, they are junk and a waste of money. We can get better at a second-hand store, and to send the junk back cost more than what you paid for it to start with!
Up to 95% of our customers love our products and service.
We are preparing your JUSTFASHIONNOW order. Once it is shipped, you will be notified by email.
We are a trustworthy online shopping store.
If you run into any issues, please do not hesitate to contact us at [email protected]
Please don't make the mistake I made by purchasing from this company, it is horrible. The clothes they sell must be photoshopped because in person they are extremely cheap quality, nothing like what they show in their catalogs. I purchased several items, when I received them the material is as cheap as it gets, thin material and transparent. Even though the items were shipped from a United States location, when I tried to return the items the company will only accept returns shipped to China. The cost and fees of shipping the return to China is much, much higher than the cost of the items, forcing me to keep them and swallow the cost of the items. I tried to give them away and no one wants them. This is a scam. It really makes me wonder who would actually give this company more than one star.
By the way I tried to leave a review on the company's website and it won't let me. It may explain why they are showing only 5 and 4 star reviews on their items. I suspect the reviews must not come from their actual customers.
Sorry that you are not satisfied with the item(s).
Could you please send us your order number to check for you?
We value your business and we promise you that we will settle this matter at the best way we can.
We are a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
If you run into any issues, please do not hesitate to contact us at [email protected]
It was not my intention to ever order from you again, based on a previous experience. Somehow when I was online, I switched from a California clothes shop to your site without knowing. Once again, several of the items I ordered were made poorly or fit poorly. The process of returning items is extremely complicated and costly, but I have returned three items anyway.
A lot to choose from. Cute styles but make sure you order a size or two larger than you actually wear. Fast Customer service response.
A lot to choose from. Cute styles but make sure you order a size or two larger than you actually wear. Fast Customer service response.
My order contained 5 items. 3 of the items were cheaply made. 2 of those 3 substandard items were formal dresses that had areas where the sewing machine apparently missed stitches (creating holes) in the garment. I give this company credit for responding quickly to my request for refund. However, they basically told me that it would cost a lot to return the items since they have to be returned to China. I checked the cost of shipping and found out that it would cost 50 to 75% of what I paid to return the items. Furthermore, they would decide if they'd issue a refund once they received the items which means that I could actually pay the substantial amount to ship the items to China and still not receive a refund. Consequently, they were offering a refund of 15% of what I paid if I should decide to keep the useless items. It seems like this is their MO. In the end, I chose to accept their ridiculously low offer and donated the items to good will. I would never purchase from this company again.
Sorry that you are not satisfied with the item(s).
Could you please send us your order number to check for you?
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at [email protected]
Great bargains. Not sure about how well they wash up since haven't tried that yet.
Great assortment to choose from. Very economical prices.
I love all the clothes I've ordered so far. I can hardly wait to get this new top!
I love all the clothes I've ordered so far. I can hardly wait to get this new top!
Every time I wear one women come over to me and want to feel them!
When my shirt finally arrived I was pleased that it was delivered. It fit and the garment was very nice.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Sorry that you are not satisfied with the item(s).
Size of items from different designers differ. Sorry that they did not fit your body shape.
As we checked, you have accepted our partial cash refund for the 3 items and keep them. And we have issued the refund, please check your account.
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at [email protected]