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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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I enjoyed shopping, but the discounts were a little confusing. When I looked you up on my iPhone I was told there was a first order discount of 15%. I had to enter JFN15OFF three times before your system accepted it. Otherwise an enjoyable experience
Fast and easy ordering, shipping was fairly fast also
Actual shopping experience was fine. I've ordered things from China before and the quality was terrible. Gave them all to charity. Hoping that this experience will be different.
Follow up... I received everything and several things won't work for me. Sizes are erratic, quality of fabric not sure. I'm going to wash everything and see how they all work out. One or 2 items are great, but the others...
If you need to return anything, forget it. You have to return them to China and I don't know what the cost is, so opted to just keep them and donate.
Actual shopping experience was fine. I've ordered things from China before and the quality was terrible. Gave them all to charity. Hoping that this experience will be different.
Experience was easy! Purchase of shoes - looked much better online than in person.
Experience was easy! Excellent purchase with excellent discount!
Warning! Poor quality products. Very long shipping time. Did not provide refund for item not even shipped. Did not provide instructions for returning items received. Wasted money.
Sorry that you are not satisfied with the item(s).
Could you please send us your order number to check for you?
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at [email protected]
I ordered 2 sweatshirts and the sizing was totally off and material more like a t-shirt.
Love everything offered to me. Ease of ordering and paying. Arrived in a timely manner.
Love everything JustFashion Now offers
Love the items that I ordered, cannot wait to get them. Very fashionable!
Love the items that I ordered, cannot wait to get them. Very fashionable!
I received my order, and discovered only one item fit, out of 3. This was my first dealing with this company. My "trial run". I wanted to return 2 items, and would probably have purchased more, in larger sizes. However, I was told I had to return the items to their return centre, in China, and was warned that the return costs would be very high. Plus I might also have to pay duty on them. They then said they would refund me 15% of my cost, excluding my shipping cost, of course, telling me I could use my "refund" to have the items altered, so they fit. Not quite sure how you make an item sewn right along the edge, with no "seam allowance" a couple of inches bigger! But rather than put out more money, and sometime in the far off future, maybe get less refund than the postage, etc. cost, I ended up accepting me whopping $6.03 refund.
Size of items from different designers differ. Sorry that they did not fit your body shape.
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We value your business and we promise you that we will settle this matter at the best way we can.
I haven't ordered a lot, because ordering online, I'm never sure if the items will fit properly. If they do, I will undoubtedly order more next time.
I am asking for a return address and a full refund. You are saying I have to ship it all the way to China and the cost will over ride the worth of the clothes. I ordered two dresses~they did not fit and the quality was not what I expected. I will report this to my credit card and I will dispute this.
Sorry that you are not satisfied with the item(s).
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at [email protected]
Very easy! Good prices. Hope the quality of the clothes I ordered is good.
Your website is most attractive, product compelling. I have two concerns: I'm curious why your clothing is so inexpensive. I hope I'm choosing the sizes correctly; i. E. though I consider my size medium, some of the listed measurements like bust@ 41 for medium, made me select a small size for two of the blouses.
Your website is most attractive, product compelling. I have two concerns: I'm curious why your clothing is so inexpensive. I hope I'm choosing the sizes correctly; i. E. though I consider my size medium, some of the listed measurements like bust@ 41 for medium, made me select a small size for two of the blouses.
It would be nice to have better search tools. As an example, style, fabric, length, sale, all that. So many choices otherwise.
It would be nice if returns were free like other major online retailers. As it is, it is a gamble if the item will fit or be as imagined from the picture.
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
We will strive to improve the quality of our services and products.
It would be nice to have better search tools. As an example, style, fabric, length, sale, all that. So many choices otherwise.
GREAT! IT WAS EASY! I guessed at my size and I must have guessed right they are perfect also it was easy using Pay Pal and I didn't have to wait that long!
Many pretty styles! Hope your website set up a wishlist for the customers in order to buy next time.
Love your products, delivery is quick, prices could be a bit less.
The clothes looked very different online and I will not buy from this outlet again.
4 garments didn't work for me. Got a 15% refund on those items. :( I will consider carefully before I order again.
Sorry that you are not satisfied with the item(s).
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
If you run into any issues, please do not hesitate to contact us at [email protected]
I love your clothes and hope the products arrive with the quality I think they will have. Looking forward to being a regular customer and having friends wanting to be customers as well!
I received my dress purchased here very quickly. Made my day! The dress is very beautiful, it fits me perfectly, it fits my body very well. I love this online boutique
The polyester fabric was too thin and the blouse was too tight. Because of the fabric, I did not want to exchange for a bigger size.
Very disapointed! First I got the items one or two at a time... Then the material of the clothes really looked cheap though resistant. Surprise was I, and do not consider to order anything else. Specially because of the service.
Sorry that you are not satisfied with the item(s).
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will strive to improve the quality of our services and products.
Fast Looking for swimsuit, do you have any left?
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Size of items from different designers differ. Sorry that they did not fit your body shape.
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will strive to improve the quality of our services and products.