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JustFashionNow

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
This company does not typically respond to reviews

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122,391 reviews

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Canada
1 review
0 helpful votes
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Unique items
August 25, 2021

I enjoyed shopping, but the discounts were a little confusing. When I looked you up on my iPhone I was told there was a first order discount of 15%. I had to enter JFN15OFF three times before your system accepted it. Otherwise an enjoyable experience

Date of experience: August 25, 2021
California
1 review
0 helpful votes
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Everything was great!
August 25, 2021
Updated review

Fast and easy ordering, shipping was fairly fast also

Date of experience: August 25, 2021

Fast easy to order
July 26, 2021
Previous review

Fast easy to order

Date of experience: July 26, 2021
Colorado
1 review
5 helpful votes
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Fair results
September 24, 2021
Updated review

Actual shopping experience was fine. I've ordered things from China before and the quality was terrible. Gave them all to charity. Hoping that this experience will be different.

Follow up... I received everything and several things won't work for me. Sizes are erratic, quality of fabric not sure. I'm going to wash everything and see how they all work out. One or 2 items are great, but the others...

If you need to return anything, forget it. You have to return them to China and I don't know what the cost is, so opted to just keep them and donate.

Date of experience: August 25, 2021
Miss W. JustFashionNow Rep
over a year old

Size of items from different designers differ. ​Sorry that they did not fit your body shape.

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will strive to improve the quality of our services and products.


Actual shopping experience was fine
July 26, 2021
Previous review

Actual shopping experience was fine. I've ordered things from China before and the quality was terrible. Gave them all to charity. Hoping that this experience will be different.

Date of experience: July 26, 2021
California
1 review
0 helpful votes
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Shoe Purchase
August 25, 2021
Updated review

Experience was easy! Purchase of shoes - looked much better online than in person.

Date of experience: August 25, 2021

Experience was easy!
July 26, 2021
Previous review

Experience was easy! Excellent purchase with excellent discount!

Date of experience: July 26, 2021
California
5 reviews
10 helpful votes
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Warning!
September 24, 2021

Warning! Poor quality products. Very long shipping time. Did not provide refund for item not even shipped. Did not provide instructions for returning items received. Wasted money.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 25, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you please send us your order number to check for you?

We value your business and we promise you that we will settle this matter at the best way we can.

If you run into any issues, please do not hesitate to contact us at [email protected]

Colorado
1 review
0 helpful votes
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Sweatshirts
August 25, 2021

I ordered 2 sweatshirts and the sizing was totally off and material more like a t-shirt.

Date of experience: August 25, 2021
Georgia
2 reviews
0 helpful votes
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Great experience, item arrived as expected
August 25, 2021
Updated review

Love everything offered to me. Ease of ordering and paying. Arrived in a timely manner.

Date of experience: August 25, 2021

Love everything JustFashion Now offers
July 26, 2021
Previous review

Love everything JustFashion Now offers

Date of experience: July 26, 2021
Michigan
1 review
0 helpful votes
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Love the items that I ordered, cannot wait to get...
August 25, 2021
Updated review

Love the items that I ordered, cannot wait to get them. Very fashionable!

Date of experience: August 25, 2021

Love the items that I ordered, cannot wait to get...
July 25, 2021
Previous review

Love the items that I ordered, cannot wait to get them. Very fashionable!

Date of experience: July 25, 2021
Canada
2 reviews
0 helpful votes
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Sizes not as described - refunds almost non existent
September 24, 2021
Updated review

I received my order, and discovered only one item fit, out of 3. This was my first dealing with this company. My "trial run". I wanted to return 2 items, and would probably have purchased more, in larger sizes. However, I was told I had to return the items to their return centre, in China, and was warned that the return costs would be very high. Plus I might also have to pay duty on them. They then said they would refund me 15% of my cost, excluding my shipping cost, of course, telling me I could use my "refund" to have the items altered, so they fit. Not quite sure how you make an item sewn right along the edge, with no "seam allowance" a couple of inches bigger! But rather than put out more money, and sometime in the far off future, maybe get less refund than the postage, etc. cost, I ended up accepting me whopping $6.03 refund.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 24, 2021
Miss W. JustFashionNow Rep
over a year old

Size of items from different designers differ. ​Sorry that they did not fit your body shape.

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We value your business and we promise you that we will settle this matter at the best way we can.


I haven't ordered a lot, because ordering online, I'm...
July 26, 2021
Previous review

I haven't ordered a lot, because ordering online, I'm never sure if the items will fit properly. If they do, I will undoubtedly order more next time.

Date of experience: July 25, 2021
Montana
1 review
0 helpful votes
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Not happy at all!
September 24, 2021
Updated review

I am asking for a return address and a full refund. You are saying I have to ship it all the way to China and the cost will over ride the worth of the clothes. I ordered two dresses~they did not fit and the quality was not what I expected. I will report this to my credit card and I will dispute this.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 24, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We value your business and we promise you that we will settle this matter at the best way we can.

If you run into any issues, please do not hesitate to contact us at [email protected]


Very easy!
July 24, 2021
Previous review

Very easy! Good prices. Hope the quality of the clothes I ordered is good.

Date of experience: July 24, 2021
New York
1 review
0 helpful votes
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What You See Is Not What you Get!
August 25, 2021
Updated review

Your website is most attractive, product compelling. I have two concerns: I'm curious why your clothing is so inexpensive. I hope I'm choosing the sizes correctly; i. E. though I consider my size medium, some of the listed measurements like bust@ 41 for medium, made me select a small size for two of the blouses.

Date of experience: August 24, 2021

Your website is most attractive, product compelling
July 25, 2021
Previous review

Your website is most attractive, product compelling. I have two concerns: I'm curious why your clothing is so inexpensive. I hope I'm choosing the sizes correctly; i. E. though I consider my size medium, some of the listed measurements like bust@ 41 for medium, made me select a small size for two of the blouses.

Date of experience: July 25, 2021
Canada
1 review
0 helpful votes
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Mostly positive but returns are expensive
September 24, 2021
Updated review

It would be nice to have better search tools. As an example, style, fabric, length, sale, all that. So many choices otherwise.
It would be nice if returns were free like other major online retailers. As it is, it is a gamble if the item will fit or be as imagined from the picture.

Date of experience: August 24, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.

We will strive to improve the quality of our services and products.


It would be nice to have better search tools
July 26, 2021
Previous review

It would be nice to have better search tools. As an example, style, fabric, length, sale, all that. So many choices otherwise.

Date of experience: July 25, 2021
Colorado
3 reviews
0 helpful votes
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I love it-just the right size and I love them!
August 25, 2021
Updated review

GREAT! IT WAS EASY! I guessed at my size and I must have guessed right they are perfect also it was easy using Pay Pal and I didn't have to wait that long!

Date of experience: August 24, 2021

GREAT!
July 26, 2021
Previous review

GREAT! IT WAS EASY!

Date of experience: July 25, 2021
California
1 review
0 helpful votes
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Many pretty styles! Hope your website set up a wishlist for the customers in order to buy next time.

Date of experience: August 24, 2021
Australia
1 review
0 helpful votes
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Lovely variety
August 24, 2021
Updated review

Love your products, delivery is quick, prices could be a bit less.

Date of experience: August 24, 2021

Lovely products easy to shop
July 24, 2021
Previous review

Lovely products easy to shop

Date of experience: July 23, 2021
Canada
1 review
0 helpful votes
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Disappointed
August 24, 2021

The clothes looked very different online and I will not buy from this outlet again.

Date of experience: August 24, 2021
Canada
1 review
0 helpful votes
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Told I had to return to China!
September 23, 2021
Updated review

4 garments didn't work for me. Got a 15% refund on those items. :( I will consider carefully before I order again.

Date of experience: August 24, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.

If you run into any issues, please do not hesitate to contact us at [email protected]


I love your clothes and hope the products arrive with...
July 25, 2021
Previous review

I love your clothes and hope the products arrive with the quality I think they will have. Looking forward to being a regular customer and having friends wanting to be customers as well!

Date of experience: July 25, 2021
Canada
1 review
0 helpful votes
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I received my dress purchased here very quickly. Made my day! The dress is very beautiful, it fits me perfectly, it fits my body very well. I love this online boutique

Date of experience: August 24, 2021
Wisconsin
1 review
0 helpful votes
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Fabric disappointed me
August 24, 2021

The polyester fabric was too thin and the blouse was too tight. Because of the fabric, I did not want to exchange for a bigger size.

Date of experience: August 24, 2021
Canada
1 review
0 helpful votes
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Unsatisfied
September 23, 2021
Updated review

Very disapointed! First I got the items one or two at a time... Then the material of the clothes really looked cheap though resistant. Surprise was I, and do not consider to order anything else. Specially because of the service.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 24, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will strive to improve the quality of our services and products.


Fast Looking for swimsuit, do you have any left?
July 23, 2021
Previous review

Fast Looking for swimsuit, do you have any left?

Date of experience: July 23, 2021

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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