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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Cute clothes! Love that a lot of their clothes are 100% cotton! Really good website with easy navigation:-)
Good choice of merchandise was very good in all categories.
To I was disappointed hard to get return information.
Web site easy to use
Web site was easy to use. However if I would have known the order was coming from China I would not have bought the clothing. It took way to long to get it and was difficult tracking g it to see where it was coming from. I had no idea these clothes were from China
Such poor quality of merchandise every item is unbearable and returns impossible. Return shipping would cost as much or more than merchandise.
Great Choices, great prices! This is what I thought when I ordered my 7 items. When I received them and tried trying them on, two items were so big that I could fit 2 people in them, the other 5 were so small that I could not even get my shoulders thru them. The sizing is way off and obviously not sized to American standards. I requested a return authorization and was informed that the return would have to go to China and the cost could be very high including custom duty charges. This is a very clever way for this company to keep your money. They offered a 15% refund which is ridiculous because I still would be losing over $115 dollars because I could never wear the dresses. I do not recommend buying from this company as they are using deceptive trade practices. If you buy in the United States, you should be able to return your merchandise in the United States. I would greatly discourage anyone from buying from this company.
Quick and easy ordering. The dress was too tight in the bust. Just Fashion advised me not to return it but that they would give me a partial refund to fix the problem with dress.
My wife asked me to look up another item she had found on her computer. I searched 20 minutes on mine trying to find the darn thing. After viewing hundreds (so it seemed), I said to heck with it. No identifying tag for searching.
Thank you for your feedback and sorry for the inconvenience.
Did you find the item now?
If you run into any issues, please do not hesitate to contact us at [email protected]
Shopping would be much better if the back of clothing could be seen.
Sorry that you are not satisfied with the item(s).
As we checked, you just complained about the Casual Cotton-Blend 3/4 Sleeve Casual Dresses, what are the rest 2 items that you are not satisfied with?
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
Shopping would be much better if the back of clothing could be seen.
The items were all well pack but I did not like the fabric or materials used for the items. One blouse was a plus therefore, it was too large.
Therefore, most of the items were return with the exception of two tops that I liked very much. I am waiting for a credit to my American Express Credit Card for the items returned.
Goods seem to be a good quality. I have no more to say
Found lots of cute tops to update my casual wardrobe and a few dresses too. I wasn't a big fan of the fabric used but for the cost I can't complain.
Found lots of cute tops to update my casual wardrobe and a few dresses too
I love these clothes on this website, and I think my order arrival time was reasonable too! I would recommend this boutique on the internet to other girls.
Thank you for your feedback.
We're glad to know you're satisfied with your shopping experience.
Ordering and delivery was easy, however the material is cheap and the dress is too small.
It was easy to put an order together and was quick to ship.
My shopping experience was good. It was not difficult to use the website
My shopping experience was very good.
THE CHOICE IS EASY. I WOULD LIKE TO SEE THE PRICE IN CAD AND WHEN TO EXPECT DELIVERY. I TRIED YOU LAST OCTOBER AND MANY OF MY GIFTS ARRIVED LATE FOR CHRISTMAS. THIS WILL BE THE LAST TIME I ORDER IF THE PROBLEM PERSISTS THIS YEAR. I have a small credit also that I would like to be applied to this order.
Either fabric description was wrong or else I misread the info. Same with sizing!
Shopping was very easy. Returning products is terrible.
Sorry that you are not satisfied with the item(s).
To improve the product quality and service, may I know why you are not happy with the products?
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
I found shopping on your website easy to do. I love your clothes and I will come back and shop again. Your shipping is very expensive so that may limit my shopping.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Thank you for your feedback and sorry for the inconvenience.
For JUSTFASHIONNOW return policy, please visit the following link: https://www.justfashionnow.com/information/Returns
If you run into any issues, please do not hesitate to contact us at [email protected]