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JustFashionNow

2.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
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122,391 reviews

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Arizona
1 review
0 helpful votes
Follow Martha K.
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Do not like shipping charges. The return fees were to high and inconvenient.

Date of experience: August 29, 2021
Georgia
1 review
0 helpful votes
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Nice looking choices
August 29, 2021

Nice choices, anxious to see how they fit, looking forward to my new purchases. They fit beautifully

Date of experience: August 29, 2021
Texas
2 reviews
0 helpful votes
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Love the styles!
August 29, 2021
Updated review

Website very easy to use. You must check the size measurement of each item though as each style will be different. Otherwise l'm vwry happy with my purchase, such cute styles, will purchase again.

Date of experience: August 29, 2021

Website very easy to use
June 18, 2021
Previous review

Website very easy to use.

Date of experience: June 18, 2021

Very easy to use
May 19, 2021
Previous review

Very easy to use.

Date of experience: May 19, 2021
Illinois
1 review
0 helpful votes
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Product/ Service review
August 29, 2021
Updated review

My order arrived in a timely manner. Very happy with all the tops I ordered.
U really have to pay attention to the size chart for each item, as it really varies.
One of my tops was super large, but I was able to take it in, a lot... I didn't want to
Deal with exchanges.

Date of experience: August 29, 2021

Everything good, so far
July 29, 2021
Previous review

Everything good, so far. Excited to receive items.
Hope all is as good as it seens!

Date of experience: July 28, 2021
Georgia
1 review
0 helpful votes
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The quality of the clothes on this website is amazing. I literally haven't taken off my comfy pants since they came to me ;)

Date of experience: August 29, 2021
Maine
2 reviews
0 helpful votes
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Extremely poor return policy!
September 28, 2021
Updated review

Luckly this was not my first order with JustFashionNow because the long sleeved shirt was very poor quality, the pattern dye rather ugly but most of all the size S was VERY small especially in the sleeve length and width. Furthermore when I inquired about returning it I was told by CS that it would have to be returned to China, shipping my dime, which is expensive and very time consuming. So better to find another solution. I am tempted to not order any other products from a company who will not stand behind their products.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 29, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We value your business and we promise you that we will settle this matter at the best way we can.


Beautiful, fun fashion clothing!
July 30, 2021
Previous review

Beautiful, fun fashion clothing!

Date of experience: June 30, 2021
GB
1 review
0 helpful votes
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Nice dress
August 29, 2021
Updated review

Easy and simple to order and lots of good products at good prices

Date of experience: August 29, 2021

Easy and simple
July 30, 2021
Previous review

Easy and simple

Date of experience: July 29, 2021
Illinois
2 reviews
0 helpful votes
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Love the clothes and jewelry. Shopping was very easy

Date of experience: August 28, 2021
New Zealand
1 review
0 helpful votes
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Bit tricky in places but o. K
August 29, 2021
Updated review

Bit tricky in places but o. K. on the whole. Will see how sizing suits.

Date of experience: August 28, 2021

Bit tricky in places but o. K
July 29, 2021
Previous review

Bit tricky in places but o. K. on the whole. Will see how sizing suits.

Date of experience: July 29, 2021
Pennsylvania
4 reviews
0 helpful votes
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I had so much fun shopping this site! I love the selection and couldn't believe the low, low prices. Unfortunately, the largest size was a bit too small for me; I was offered a 15% cash refund in lieu of returning the merchandise, as returns to China would have been too costly, and I accepted, then donated the clothing to a local thrift store. I did keep the two canvas "cat" bags I'd ordered, which are adorable! Delivery time was very long and the inability to return the merchandise to a state-side facility were disappointing, as was the size issue, but all of the garments were lovely and appeared to be well made.

Date of experience: August 28, 2021
Florida
1 review
0 helpful votes
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Three incorrect items
August 28, 2021

This was very difficult to follow when paying. I received 3 incorrect items and they really don't want you to return anything! They make you offers of a percentage off if you keep the items. I had no use for two of their substitutions and the third was not the one I liked either.

Date of experience: August 28, 2021
West Virginia
1 review
0 helpful votes
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Recent purchases
August 28, 2021
Updated review

Easy to use online shopping. Easy to shop online. Ch class return policy before purchasing.

Date of experience: August 28, 2021

Easy to use online shopping
July 29, 2021
Previous review

Easy to use online shopping.

Date of experience: July 29, 2021
Vermont
1 review
0 helpful votes
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Poor quality
August 28, 2021
Updated review

In less than an hour, I was able to find and purchase multiply tops in colors that will be compatible with recently purchased Fall dress pants. Thank You!

Date of experience: August 28, 2021

In less than an hour, I was able to find and purchase...
July 29, 2021
Previous review

In less than an hour, I was able to find and purchase multiply tops in colors that will be compatible with recently purchased Fall dress pants. Thank You!

Date of experience: July 29, 2021
Canada
2 reviews
0 helpful votes
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Happy customer
August 28, 2021
Updated review

Good, delivery was faster than I expected. And it fit!

Date of experience: August 28, 2021

I prefer to wait until I receive my product to comment
July 29, 2021
Previous review

I prefer to wait until I receive my product to comment. Thank you

Date of experience: July 29, 2021
GB
1 review
0 helpful votes
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Good online service. Good quality clothing, cheap and reliable option, still quite reasonable price with excellent quality.

Date of experience: August 28, 2021
Florida
2 reviews
0 helpful votes
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One top fits ok, the other is too big. How do I return and exchange for a size smaller?

Date of experience: August 28, 2021
California
1 review
0 helpful votes
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Exquisite products
August 28, 2021
Updated review

Great time shopping! There is a variety to choose from.

Date of experience: August 28, 2021

Great time shopping!
July 29, 2021
Previous review

Great time shopping!

Date of experience: July 28, 2021
Canada
2 reviews
0 helpful votes
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Did this site steal from an small business?
September 27, 2021
Updated review

I think I saw these same photos on a different site... please tell me you aren't stealing designs that belong to other people?

Date of experience: August 28, 2021
Miss W. JustFashionNow Rep
over a year old

We are a trustworthy online shopping store.

And we have our own designers.

If you run into any issues, please do not hesitate to contact us at [email protected]


I think I saw these same photos on a different site...
August 26, 2021
Previous review

I think I saw these same photos on a different site... please tell me you aren't stealing designs that belong to other people?

Date of experience: July 27, 2021
Switzerland
1 review
0 helpful votes
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I am so satisfied with your interent clothing sales service that I highly recommend it to everyone, I will be back for future occasions when I need a nice outfit at a good price.

Date of experience: August 28, 2021
Texas
1 review
0 helpful votes
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Product Pleasure
September 27, 2021
Updated review

Love the choices. Thanks. Some were a bad fit. Would not exchange sizes. Return was to a China address. Cost too much to return. Told to try an alter garmet to fit.

Date of experience: August 28, 2021
Miss W. JustFashionNow Rep
over a year old

Size of items from different designers differ. ​Sorry that they did not fit your body shape.

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.


Love the choices
July 29, 2021
Previous review

Love the choices. Thanks

Date of experience: July 28, 2021

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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