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JustFashionNow

2.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
This company does not typically respond to reviews

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122,391 reviews

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California
1 review
0 helpful votes
Follow Rachel W.
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Beautiful good dress, quality and excellent price. It arrived in a timely manner. It looked great, it felt great, but this style was a bit big for me. I will remember it for my next online purchase here, excellent service!

Date of experience: August 30, 2021
New Hampshire
1 review
0 helpful votes
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Review
August 30, 2021

I waited a very long time for delivery and the product is made for a person 2x smaller than me. Your sizing is wrong and this is so unacceptable. Needed it for a wedding and now I am ou tof luck. I better get a return on my money. Never use you again.

Date of experience: August 30, 2021
Alabama
3 reviews
0 helpful votes
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Great shirts
August 30, 2021

I love the shirts and it was fast and easy to check out.

Date of experience: August 30, 2021
New York
3 reviews
0 helpful votes
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Surprising
September 29, 2021
Updated review

Great prices, I just cannot follow your sizing guide. My tops are too small for me.

Date of experience: August 30, 2021
Miss W. JustFashionNow Rep
over a year old

Size of items from different designers differ. ​Sorry that they did not fit your body shape.

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.


Nice selection, great prices
August 30, 2021
Previous review

Nice selection, great prices

Date of experience: July 31, 2021
Connecticut
1 review
0 helpful votes
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Great selection of attire, shoes and great prices...
August 30, 2021
Updated review

Great selection of attire, shoes and great prices too.

Date of experience: August 30, 2021

Great selection of attire, shoes and great prices...
July 25, 2021
Previous review

Great selection of attire, shoes and great prices too.

Date of experience: July 25, 2021
Alabama
1 review
0 helpful votes
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My New Shirt
August 30, 2021
Updated review

Nice looking clothes & great prices. Love the Colors. Very Nice.

Date of experience: August 30, 2021

Nice looking clothes & great prices
July 31, 2021
Previous review

Nice looking clothes & great prices.

Date of experience: July 31, 2021
Indiana
1 review
2 helpful votes
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Disappointed
September 29, 2021
Updated review

I wear a size medium so that what I ordered in the 5 items I bought. Each items was the size of an XL! So I wanted to return them. I have had awful experiences with overseas companies…. They never return your
Money! So this time I took the meager 15% they offered and gave $120.00 worth of clothes to Goodwill! I would never suggest this ( or actually any) overseas company. Hard lesson learned!

Date of experience: August 30, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We commit to providing a better shopping experience to consumers.


It said $5.00 discount for using my credit card...
July 31, 2021
Previous review

It said $5.00 discount for using my credit card... but it never was taken off my bill.

Date of experience: July 31, 2021
Virginia
1 review
0 helpful votes
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Fake Pictures
September 29, 2021
Updated review

The clothes did not look the same as on the pictures. Some of the items were not true to size. Worst was the return policy! I will never order again.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 30, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you please send us some photos for the received items to check?

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.


Excellent view of clothes/fashions
July 28, 2021
Previous review

Excellent view of clothes/fashions.

Date of experience: July 28, 2021
North Carolina
1 review
0 helpful votes
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Returning dress not like picture and I pay
To return it sad
Thank you August 29,2021
Annette McNamara

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 30, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you please send us some photos for the received items to check?

We value your business and we promise you that we will settle this matter at the best way we can.


Excellent looking forward to my new dress, first time...
July 30, 2021
Previous review

Excellent looking forward to my new dress, first time ordering.
Thank you Have a nice weekend. Happy August.
Annette McNamara

Date of experience: July 30, 2021
Virginia
2 reviews
0 helpful votes
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Beautiful and Comfortable
August 30, 2021
Updated review

Although the shirt I ordered is a little big, it is lovely. I decided not to exchange for a smaller size because it is so comfortable, I'm sleeping in it.

Date of experience: August 30, 2021

Easy to browse
July 30, 2021
Previous review

Easy to browse. I would have given 5 stars if the chat window would have left me alone. It just kept popping up, being irritating.

Date of experience: July 30, 2021
Tennessee
2 reviews
0 helpful votes
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I do not like the silky material..
August 30, 2021
Updated review

I do not like the silky material. I prefer cotton.
Also they were too small! I couldn't get them over my shoulders. These foreign sizes are way off from American sizes!

Date of experience: August 29, 2021

I do not like the silky material..
July 18, 2021
Previous review

I do not like the silky material. I prefer cotton.

Date of experience: July 18, 2021
Texas
1 review
0 helpful votes
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Don't expect to use Just Fashion Now in the future
September 29, 2021
Updated review

Your site would take me back to the beginning of a category each time something was added to the cart rather that going to where I had been.

Date of experience: August 29, 2021

Your site would take me back to the beginning of a...
August 29, 2021
Previous review

Your site would take me back to the beginning of a category each time something was added to the cart rather that going to where I had been.

Date of experience: July 30, 2021
California
1 review
0 helpful votes
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Not as advertised.
September 28, 2021
Updated review

Product is not as advertised. The fabrics are inferior quality and there are a lot of hanging threads. I am not pleased with the items. They look better in the pictures than they do in reality. The colors are not true to the advertising, and I would not purchase again. A waste of money.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 29, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

We value your business and we promise you that we will settle this matter at the best way we can.

If you run into any issues, please do not hesitate to contact us at [email protected]


The search menu needs to be a little more refined
August 29, 2021
Previous review

The search menu needs to be a little more refined. For instance, if one is looking for sleeveless T-Shirts, there should be a way to go directly to those kinds of T-shirts and nothing else. If there is a way, I was unable to find it. I had to go thru all of the T-shirts to find what I wanted. Otherwise, I am liking what I see. I am a first time buyer so I will be able to say more when I receive my order.

Date of experience: July 30, 2021
Tennessee
2 reviews
0 helpful votes
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My First Order
August 29, 2021

My order took many weeks to arrive. I thought it had probably been lost, but it finally showed up in about a month. Everything was much smaller than described, however, so I tried to return it. To my shock, it was all from China and returns were definitely discouraged. I finally ended up accepting about $4 back on my much more expensive purchase, which I have yet to receive.

Date of experience: August 29, 2021
Ohio
1 review
0 helpful votes
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Not as nice in person as expected
September 28, 2021
Updated review

What was received was very different than how it appeared in the picture and sizing ran super super small

Date of experience: August 29, 2021
Miss W. JustFashionNow Rep
over a year old

Size of items from different designers differ. ​Sorry that they did not fit your body shape.

Could you please send us some photos for the received items to check?

Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.

If you run into any issues, please do not hesitate to contact us at [email protected]


Very unique styles to choose from
July 30, 2021
Previous review

Very unique styles to choose from.

Date of experience: July 30, 2021
California
1 review
0 helpful votes
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Sizes are not true. Runs smaller than stated
September 28, 2021
Updated review

The web site isn't easy to navigate. Difficult to get back to original page to order other items I was interested in.

Date of experience: August 29, 2021
Miss W. JustFashionNow Rep
over a year old

Size of items from different designers differ. ​Sorry that they did not fit your body shape.

Thank you for your feedback and sorry for the inconvenience.

Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.


The web site isn't easy to navigate
July 30, 2021
Previous review

The web site isn't easy to navigate. Difficult to get back to original page to order other items I was interested in.

Date of experience: July 30, 2021
Texas
1 review
0 helpful votes
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Easy to use
August 29, 2021

Very easy to use and convenient, but extremely slow delivery. It must have come here on a slow boat from China.

Date of experience: August 29, 2021
Florida
2 reviews
0 helpful votes
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Order received
August 29, 2021
Updated review

I was happy with my order. I will continue to order from just fashion. I will also tell my friends.

Date of experience: August 29, 2021

Looking forward to getting my order!
July 30, 2021
Previous review

Looking forward to getting my order!

Date of experience: July 30, 2021
New York
1 review
1 helpful vote
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Worst Shopping Experience Ever
September 28, 2021
Updated review

Nothing fit, poor quality materials used, but the worst part was the inability to get any refund or to be able to return my purchase.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 29, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

After we checked, we never threatened you,and you have accepted our partial cash refund and keep the items.

We just replied as below:
Our customer service representative will review your request and get back to you in 48 hours.

We commit to providing a better shopping experience to consumers.


Love your merchandise
August 29, 2021
Previous review

Love your merchandise. I can't wait to receive my order.

Date of experience: July 30, 2021
Virginia
1 review
0 helpful votes
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This is undoubtedly the worst shopping experience I have ever had! The merchandise does not even resemble the photos they publish on their website, the products are cheap, the material horrible, and the workmanship poor. They ship to you from the US, but you don't know until after the fact that any returns must be sent to China, at YOUR expense, which may cost more than the refund. Then they try to bribe you to keep the items by offering a small discount. And then they try again. Since my experience I've checked with the BBB and read numerous complaints from customers who were still waiting for their refund. And I'm still waiting for mine. This company is a total scam! ZERO stars!

Date of experience: August 29, 2021

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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