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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Beautiful good dress, quality and excellent price. It arrived in a timely manner. It looked great, it felt great, but this style was a bit big for me. I will remember it for my next online purchase here, excellent service!
I waited a very long time for delivery and the product is made for a person 2x smaller than me. Your sizing is wrong and this is so unacceptable. Needed it for a wedding and now I am ou tof luck. I better get a return on my money. Never use you again.
I love the shirts and it was fast and easy to check out.
Great prices, I just cannot follow your sizing guide. My tops are too small for me.
Great selection of attire, shoes and great prices too.
Great selection of attire, shoes and great prices too.
Nice looking clothes & great prices. Love the Colors. Very Nice.
I wear a size medium so that what I ordered in the 5 items I bought. Each items was the size of an XL! So I wanted to return them. I have had awful experiences with overseas companies…. They never return your
Money! So this time I took the meager 15% they offered and gave $120.00 worth of clothes to Goodwill! I would never suggest this ( or actually any) overseas company. Hard lesson learned!
Sorry that you are not satisfied with the item(s).
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We commit to providing a better shopping experience to consumers.
It said $5.00 discount for using my credit card... but it never was taken off my bill.
The clothes did not look the same as on the pictures. Some of the items were not true to size. Worst was the return policy! I will never order again.
Sorry that you are not satisfied with the item(s).
Could you please send us some photos for the received items to check?
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
Returning dress not like picture and I pay
To return it sad
Thank you August 29,2021
Annette McNamara
Sorry that you are not satisfied with the item(s).
Could you please send us some photos for the received items to check?
We value your business and we promise you that we will settle this matter at the best way we can.
Excellent looking forward to my new dress, first time ordering.
Thank you Have a nice weekend. Happy August.
Annette McNamara
Although the shirt I ordered is a little big, it is lovely. I decided not to exchange for a smaller size because it is so comfortable, I'm sleeping in it.
Easy to browse. I would have given 5 stars if the chat window would have left me alone. It just kept popping up, being irritating.
I do not like the silky material. I prefer cotton.
Also they were too small! I couldn't get them over my shoulders. These foreign sizes are way off from American sizes!
I do not like the silky material. I prefer cotton.
Your site would take me back to the beginning of a category each time something was added to the cart rather that going to where I had been.
Your site would take me back to the beginning of a category each time something was added to the cart rather that going to where I had been.
Product is not as advertised. The fabrics are inferior quality and there are a lot of hanging threads. I am not pleased with the items. They look better in the pictures than they do in reality. The colors are not true to the advertising, and I would not purchase again. A waste of money.
Sorry that you are not satisfied with the item(s).
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at [email protected]
The search menu needs to be a little more refined. For instance, if one is looking for sleeveless T-Shirts, there should be a way to go directly to those kinds of T-shirts and nothing else. If there is a way, I was unable to find it. I had to go thru all of the T-shirts to find what I wanted. Otherwise, I am liking what I see. I am a first time buyer so I will be able to say more when I receive my order.
My order took many weeks to arrive. I thought it had probably been lost, but it finally showed up in about a month. Everything was much smaller than described, however, so I tried to return it. To my shock, it was all from China and returns were definitely discouraged. I finally ended up accepting about $4 back on my much more expensive purchase, which I have yet to receive.
What was received was very different than how it appeared in the picture and sizing ran super super small
Size of items from different designers differ. Sorry that they did not fit your body shape.
Could you please send us some photos for the received items to check?
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
If you run into any issues, please do not hesitate to contact us at [email protected]
The web site isn't easy to navigate. Difficult to get back to original page to order other items I was interested in.
Size of items from different designers differ. Sorry that they did not fit your body shape.
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
The web site isn't easy to navigate. Difficult to get back to original page to order other items I was interested in.
Very easy to use and convenient, but extremely slow delivery. It must have come here on a slow boat from China.
I was happy with my order. I will continue to order from just fashion. I will also tell my friends.
Looking forward to getting my order!
Nothing fit, poor quality materials used, but the worst part was the inability to get any refund or to be able to return my purchase.
Sorry that you are not satisfied with the item(s).
After we checked, we never threatened you,and you have accepted our partial cash refund and keep the items.
We just replied as below:
Our customer service representative will review your request and get back to you in 48 hours.
We commit to providing a better shopping experience to consumers.
Love your merchandise. I can't wait to receive my order.
This is undoubtedly the worst shopping experience I have ever had! The merchandise does not even resemble the photos they publish on their website, the products are cheap, the material horrible, and the workmanship poor. They ship to you from the US, but you don't know until after the fact that any returns must be sent to China, at YOUR expense, which may cost more than the refund. Then they try to bribe you to keep the items by offering a small discount. And then they try again. Since my experience I've checked with the BBB and read numerous complaints from customers who were still waiting for their refund. And I'm still waiting for mine. This company is a total scam! ZERO stars!
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Size of items from different designers differ. Sorry that they did not fit your body shape.
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.