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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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All items at least 2 sizes too small. Very disappointed, since the pictures were so beautiful.
Seems fine. I have sizes are tru to size!
I also wish they had more stretch to them.
Seems fine. I have sizes are tru to size!
I also wish they had more stretch to them.
I tried unsuccessfully multiple times to locate most recent order to reorder the blouse for a family member. No luck.
I tried unsuccessfully multiple times to locate most recent order to reorder the blouse for a family member. No luck.
I recommend them as the best online boutique I have bought, it has a wide variety of clothes at the best price. I bought some shoes and I am in love!
I love shopping for clothes on this website. Customer service is fine. The products are lovely. I will recommend it to future clients!
3 clothes on the 10 items are too tall for me even if 2 are Small and one One size.
Actually the representative I text with seemed nice but you couldn't give me a satisfactory
Answer about how the clothes run because it is different sizing than we have in the U.S.
According to the representative. I was very unsatisfied with the material of the blouses
I bought. Very cheap, flimsy, etc. When I tried to return it they led me to believe that since
The clothes came from another country it would cost more to return. Therefore they offered to
Give me back 10 or 15% I don't remember which was only a few $. When I filled out the form
To receive money back they said it was denied.
Seems OK, Just had another rather poor experience with another online store who sent goods in the wrong size and it seems I must pay a fortune for a refund or exchange. I do want to order more stuff for Christmas so hope you will do better.
Seems OK, Just had another rather poor experience with another online store who sent goods in the wrong size and it seems I must pay a fortune for a refund or exchange. I do want to order more stuff for Christmas so hope you will do better.
Had a recent problem and wanted to return my purchase. However, I was told by their customer service I need to return the items to China. What's the point?
Sorry that you are not satisfied with the item(s).
Could you please send us your order number to check for you?
We value your business and we promise you that we will settle this matter at the best way we can.
I was not happy with the quality or the description. The sweater was not a sweater, it was a light weight fleece of some sort. The design was not as attractive in person. Was not at all what I expected from the description. Blouse fabric and design does not look as nice as in the picture or description. They look very cheap in person. Will not return as the cost to do so just adds to the loss. Will just keep to do work around the house in or give away. Certainly will not order from this company again!
So far so good... I love to shop, and so far the designs are great.
So far so good... I love to shop, and so far the designs are great.
It was long and difficult, using a pre-paid debit card but paypal took it and I now have paypal. Thank you. I hope the clothes are as good as they look.
Update. Received items. Only happy with one. But very happy with "only speaking to my dog "sweatshirt. Cheaply made though but like it.
It was long and difficult, using a pre-paid debit card but paypal took it and I now have paypal. Thank you. I hope the clothes are as good as they look.
Shipping is too high but it seems like this order arrived at a good time instead of so many days.
Very user friendly method for checking out. Lots of nice shopping choices from which to choose.
Very user friendly method for checking out. Lots of nice shopping choices from which to choose.
Since department stores are gone by the wayside, mail order works. The only drawback is the shipping and not being able to try things on.
When I made my initial purchase your site would not let me buy another item. Then it allowed me to add a few more items to my cart but at the end it would not allow me to purchase. Your chat people are morons. Sorry to say they can't read. I am pleased that you did follow up and ask why I didn't purchase what was in my cart. Then your site allowed me to purchase my items. I hope your merchandise is good.
Well I got the articles and no one told me I had to return them to China
Thank you for your feedback and sorry for the inconvenience.
Your claim/complaint/feedback is very important to us and to our designers.
We value your business and we promise you that we will settle this matter at the best way we can.
When I made my initial purchase your site would not let me buy another item. Then it allowed me to add a few more items to my cart but at the end it would not allow me to purchase. Your chat people are morons. Sorry to say they can't read. I am pleased that you did follow up and ask why I didn't purchase what was in my cart. Then your site allowed me to purchase my items. I hope your merchandise is good.
Website is s little confusing with multiple codes, discounts, prices, etc. Would like to have seen a picture of the back of each garment. Returning was a pain as I had to go to each garment, state the specific reason for the return, take a photo, upload the photo, get an RMA, and then find out they're being returned to CHINA! What?
As this was the 1st time I've used this company I found it easy to use, quick & simple. The products offered were quite attractive. Will definitely use JustFashionNow for future purchases.
Good website--too many email solicitations after you sign on! I finally received my order weeks late and 2 of the six items I ordered were sent in the wrong size. Two others were not appealing or the quality of the fabric was poor so I wanted to return them for a refund. When I applied for the return authorization via email, I was told that since the return will be going to China, (a)I would have to pay all shipping costs, (b) it would have to go through customs, thereby slowing down the process even more, and (c) it would take forever to get there and get my refund. They offered me the option of simply receiving a 15% refund on the cost of the items I wanted to return. I lose every way possible.
Sorry that you are not satisfied with the item(s).
As we checked, you have accpeted our partial cash refund.
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We value your business and we promise you that we will settle this matter at the best way we can.
Good website--too many email solicitations!
Disappointed in the fabric used, looks to be a comfortable cotton but was a blend of something, ordering was easy.
I'll wait to see quality of garments, ordering was easy.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Sorry that you are not satisfied with the item(s).
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We value your business and we promise you that we will settle this matter at the best way we can.