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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Disappointed in quality and also I thought the sleeves were longer based on pictures. I pr ever clothes made in the USA.
I am satisfied with my purchase on this website. Better price than in other pages, good service and fast shipping.
Easy to follow especially if a mistake is made it is easy to rectify it.
Easy to follow especially if a mistake is made it is easy to rectify it.
Beautiful dress, good price The dress I bought is beige with black, it is a perfect match with my shoes. Fast delivery and quality product. Very happy with this online purchase!
I ordered 11 tops. Shipping took two weeks. Several items were not as described on the website so I asked for a return authorization. First step was to send them pictures of the items I wanted to return. After two days they approved the return and sent me the following: "the customer is responsible for return shipping costs and any other related return charges (including possible custom fees)" to China. Followed by: "Since International returns might result in long waiting times and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue". After this dose of reality I chose to accept their offer of a 15% refund of the value of the items I wanted to return. Not the ideal situation considering all the issues with their merchandise, but I didn't need this giant hassle to return something to China. One item was advertised as embroidered; it was not. It was a print copy of an embroidery. Another item had a panel that was a different color than the rest of the top, yet it was shown as being the same color. One blouse had a pattern that was quite a bit different than shown. Most everything I bought was advertised as cotton or cotton blend. Nothing was cotton per se, but more likely a rayon blend, which is still soft and comfortable, but not quite as cool. I gave away one item and have to alter two others. Because everything was so cheap, it didn't sting as much as it could have. From now on, I will stick to shopping on US based online retailers. You get what you pay for!
The top that arrived was too small, though I used their measurement chart. Also, the real top did not look like the fabric in the photo. When I wanted to return it, I was told I could but it would cost so much to send it back that it wouldn't be worth it. I decided not to bother and not to shop with them again.
Size of items from different designers differ. Sorry that they did not fit your body shape.
We already cancelled the order HBC02936760 as you requested, and issued the refund on August.
Your opinion is important to us and we really appreciate it.
We will strive to improve the quality of our services and products.
As I proceed from page to page, I get tired of seeing repeats. Otherwise, all is fine.
Hard to return to item.
Shipping expensive!
I waited with no infomation that item was on back order and I had an event for which I had ordered it. And, fabric content not well described. Disappointing service.
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
Clothes were fine. Size chart not accurate. Ran small.
Easy browse, very friendly. I always enjoy shopping here. The app ins not that good. The web page is better.
It was easy. All the information I needed, was just there, and payment wuith PayPal, was just perfect. Now I will wait and see, the delivery and, overall, quality and size. This is a "trying" shopping, and if its as good as it looks, I will be your number one fan.
It was easy. All the information I needed, was just there, and payment wuith PayPal, was just perfect. Now I will wait and see, the delivery and, overall, quality and size. This is a "trying" shopping, and if its as good as it looks, I will be your number one fan.
I chose items that looked good but it took a long time to get to me and then one of the items was too small. The dress was too small and the cost to send it back made me decide to accept a very small reimbursement and I donated the dress to charity. If I ever decide to shop with you, I'll be sure to select items that are one-size-fits all.
Sorry for the inconvenience!
Could you please send us the screenshot for your problem to check?
If you run into any issues, please do not hesitate to contact us at [email protected]
Trouble checking out, as my normal credit card would not accept a charge from the UK. Had to use an alternate card, but otherwise things were okay.
I love the beautiful designs and patterns that are offered, but was a little disappointed in the quality of the fabric. I would have liked a heavier cotton polyester type of fabric, but it is more of a light silky material which in some cases I will need to wear a camisole underneath so as not to show through to my under garments. Still like, but wish just a little heavier. The order likewise took a long time to arrive.
Sorry that you are not satisfied with the quality of the fabric.
Your claim/complaint/feedback is very important to us and to our designers.
We will do our best to address your concerns and serve your fashion needs.
Trouble checking out, as my normal credit card would not accept a charge from the UK. Had to use an alternate card, but otherwise things were okay.
Everything was received in good condition. All looks good and happy so far with fit. Haven't worn all items yet.
Reasonable product but useless. Your website took the wrong size.
Your website could use some upgrades in technology. Also, would be helpful to see the clothes with views "from the back" on these things as well; all your shots are from the front.
Size of items from different designers differ. Sorry that they did not fit your body shape.
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
Your website could use some upgrades in technology. Also, would be helpful to see the clothes with views "from the back" on these things as well; all your shots are from the front.
All three tops I ordered were an XL and all three tops were different sizes. Two I could wear but the third on was so small I had to give it away to my girlfriend. I knew it would fit her she wears a small. I won't be reordering again because it would cost to much to send back to China.
Very good, so simple to place my order, but not with the experience that when i went to return it to another It was way to expensive and i thought it was coming from the usa. County and not the usa and was not told that in the beginning. I will not order ever again.
Thank you for your feedback and sorry for the inconvenience.
Your claim/complaint/feedback is very important to us and to our designers.
We will do our best to address your concerns and serve your fashion needs.
Very good, so simple to place my order
The clothes are great. Make sure you look at size charts before ordering because they are different for each piece. Order up when you can - better to take in than too small.
Excellent website - hope I like the clothes as much as the website!
Your sizes run small. Also, I prefer cotton to a blend.
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
I needed to lower size and had some difficulty getting back to it. Otherwise good.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


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