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JustFashionNow

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
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122,391 reviews

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Canada
1 review
0 helpful votes
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Was a bit nervous with this site but googled around and it looks legit... some clothing is clearly pasted on the models digitally, and a lot of the reviews are copy pasted over and over. But some of the items just look so nice I decided to gamble. What a mistake! I didn't wait long for the package to arrive but was EXTREMELY disappointed as soon as I saw it. The package had both items in it and was the weight of a t-shirt! I was pretty confused. I ordered a long sleeved, short, knit dress thinking I would wear it in the winter with woolly leggings and short boots, and a knit sweater. The website image CLEARLY LOOKS LIKE a KNIT dress... NOT SHINY at all, it had texture and thickness to it, BECAUSE it WAS a knit dress in the picture. What I got was a horrible, thin, nylon or polyester, shiny dress with a photograph of knit yarn on it. The website IMAGE of the sweater was, similarly, CLEARLY a knit garment. It had an interesting knit pattern that wasn't flat at all. Once again, what I got was a hideous, thin, shiny, polyester crew neck shirt with the PHOTOGRAPH of knit pattern on it. The material is like a non stretchy bathing suit. SUCH MISREPRESENTATION is unbelievable!

Date of experience: September 8, 2021

Was a bit nervous with this site but googled around...
August 9, 2021
Previous review

Was a bit nervous with this site but googled around and it looks legit... some clothing is clearly pasted on the models digitally. But some of the items just look so nice I decided to try. You can get your shipping costs before adding credit card, unlike one comment. Will be interested to see what I get!

Date of experience: August 8, 2021
Arizona
1 review
0 helpful votes
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Nothing Like the Photos
September 8, 2021

At had ordered 3 items and never got a confirmation or receipt of my order or anything saying it was shipped. About more than a month later I received the items and they were nothing like the photos. False advertising. Wrong size was sent, too small, and very cheap material. Very disappointed and will return them.

Date of experience: September 8, 2021
Oregon
1 review
0 helpful votes
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Comments
September 8, 2021
Updated review

Pretty easy! But the end result was that some items fit perfectly while others were just too small.

Date of experience: September 8, 2021

Pretty easy!
August 9, 2021
Previous review

Pretty easy!

Date of experience: August 9, 2021
Pennsylvania
1 review
0 helpful votes
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Meh
October 8, 2021

Navigating your site is cumbersome. If you view an item then it takes you back to the beginning instead of resuming where you left off.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 8, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.

We commit to providing a better shopping experience to consumers.

Maine
2 reviews
0 helpful votes
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Cute Styles
September 8, 2021

Have a nice selection of styles to choose from. I thought the return policy was in the USA, but found out you have to ship back to China.

Date of experience: September 8, 2021
Maryland
1 review
0 helpful votes
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I tried to pull the dress over my head but couldn't do it. The material was not like cloth.

Date of experience: September 8, 2021
South Dakota
2 reviews
0 helpful votes
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Item were not as describe on the web.
September 8, 2021

I am waiting to see the quality of the merchandise. Items were of different fabric than were described on web page. One item was 2 sizes larger than I order.

Date of experience: September 8, 2021
California
1 review
0 helpful votes
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Oder Review
September 8, 2021

Everything I was looking for at a very reasonable price! However, i didn't get my order in time to wear the shoes I had ordered for a wedding. Probably my fault.

Date of experience: September 8, 2021
GB
1 review
0 helpful votes
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I bought a beautiful dress on this website, I arrived earlier than planned. Very soft material. It came in a very small bag thinking it was a joke, but when you take it out it surprises, it expands quite well. For a 1.75 person, it is perfect.

Date of experience: September 8, 2021
GB
1 review
0 helpful votes
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Yesterday I received my dress and I love it. The colors are more vibrant than I expected and the material is really very nice. I will buy again in this online store.

Date of experience: September 8, 2021
Colorado
1 review
0 helpful votes
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Great quality for the price
September 8, 2021

My sweatshirt was better than I expected! Well definitely buy more from this site. Shipping was prompt as well.

Date of experience: September 8, 2021
Canada
1 review
0 helpful votes
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I had a lot of fun looking at your beautiful apparels. I am older and never buy on line so it was sort of scary. I am praying that the items I have paid for really will arrive at my door. It all seems a bit like magic to me. God bless you all!

Date of experience: September 8, 2021

I had a lot of fun looking at your beautiful apparels
August 9, 2021
Previous review

I had a lot of fun looking at your beautiful apparels. I am older and never buy on line so it was sort of scary. I am praying that the items I have paid for really will arrive at my door. It all seems a bit like magic to me. God bless you all!

Date of experience: August 8, 2021
California
3 reviews
0 helpful votes
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It was OK
September 8, 2021
Updated review

It's all good except the high shipping cost. That is why I rarely order.

Date of experience: September 7, 2021

It's all good except the high shipping cost
August 9, 2021
Previous review

It's all good except the high shipping cost. That is why I rarely order.

Date of experience: August 8, 2021
Canada
1 review
0 helpful votes
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Something different...
September 8, 2021
Updated review

I am excited that I can now order the black hoodie that was Out of Stock. Thank you for contacting me and I look forward to wearing it. Regards, Lorna

Date of experience: September 7, 2021

I am excited that I can now order the black hoodie...
July 13, 2021
Previous review

I am excited that I can now order the black hoodie that was Out of Stock. Thank you for contacting me and I look forward to wearing it. Regards, Lorna

Date of experience: July 12, 2021
Texas
2 reviews
0 helpful votes
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Had much difficulty getting card recognized (changed card) and had trouble getting "add to cart" listed.

Date of experience: September 7, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.


My first experience... Satisfactory
October 7, 2021
Previous review

Had trouble going back to repeat selections would like to have had a differentcolor, but could not change photo and had no color chart

Date of experience: September 7, 2021
Illinois
1 review
0 helpful votes
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Not reviewing
September 8, 2021
Updated review

Easy to place order. Picture of product should be clearer as most of them are blur! Hopefully what I see and order will be what I received.

Date of experience: September 7, 2021

Easy to place order
August 8, 2021
Previous review

Easy to place order. Picture of product should be clearer as most of them are blur! Hopefully what I see and order will be what I received.

Date of experience: August 8, 2021
California
1 review
0 helpful votes
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Poor sizing
September 8, 2021

The garments that arrived were at least 3 sizes smaller than an American garment with the same number.

Date of experience: September 7, 2021
Australia
1 review
0 helpful votes
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Loved the item very helpful with my questions
September 8, 2021
Updated review

Easy to use and just follow instructions
Any queries just use Chat

Date of experience: September 7, 2021

Easy will get used to it
August 9, 2021
Previous review

Easy will get used to it

Date of experience: August 8, 2021
New York
1 review
0 helpful votes
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SUCCESS
September 7, 2021
Updated review

Just wonderful to sit in my home and order beautiful items.
Thank You
Rena

Date of experience: September 7, 2021

Just wonderful to sit in my home and order beautiful...
August 8, 2021
Previous review

Just wonderful to sit in my home and order beautiful items.
Thank You
Rena

Date of experience: August 8, 2021
California
1 review
0 helpful votes
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Stand out from the crowd
September 7, 2021

Great unusual product - lots of positive comments. Love the graphics - someone in your organization has a great sense of humor.

Date of experience: September 7, 2021

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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