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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Was a bit nervous with this site but googled around and it looks legit... some clothing is clearly pasted on the models digitally, and a lot of the reviews are copy pasted over and over. But some of the items just look so nice I decided to gamble. What a mistake! I didn't wait long for the package to arrive but was EXTREMELY disappointed as soon as I saw it. The package had both items in it and was the weight of a t-shirt! I was pretty confused. I ordered a long sleeved, short, knit dress thinking I would wear it in the winter with woolly leggings and short boots, and a knit sweater. The website image CLEARLY LOOKS LIKE a KNIT dress... NOT SHINY at all, it had texture and thickness to it, BECAUSE it WAS a knit dress in the picture. What I got was a horrible, thin, nylon or polyester, shiny dress with a photograph of knit yarn on it. The website IMAGE of the sweater was, similarly, CLEARLY a knit garment. It had an interesting knit pattern that wasn't flat at all. Once again, what I got was a hideous, thin, shiny, polyester crew neck shirt with the PHOTOGRAPH of knit pattern on it. The material is like a non stretchy bathing suit. SUCH MISREPRESENTATION is unbelievable!
Was a bit nervous with this site but googled around and it looks legit... some clothing is clearly pasted on the models digitally. But some of the items just look so nice I decided to try. You can get your shipping costs before adding credit card, unlike one comment. Will be interested to see what I get!
At had ordered 3 items and never got a confirmation or receipt of my order or anything saying it was shipped. About more than a month later I received the items and they were nothing like the photos. False advertising. Wrong size was sent, too small, and very cheap material. Very disappointed and will return them.
Pretty easy! But the end result was that some items fit perfectly while others were just too small.
Navigating your site is cumbersome. If you view an item then it takes you back to the beginning instead of resuming where you left off.
Have a nice selection of styles to choose from. I thought the return policy was in the USA, but found out you have to ship back to China.
I tried to pull the dress over my head but couldn't do it. The material was not like cloth.
I am waiting to see the quality of the merchandise. Items were of different fabric than were described on web page. One item was 2 sizes larger than I order.
Everything I was looking for at a very reasonable price! However, i didn't get my order in time to wear the shoes I had ordered for a wedding. Probably my fault.
I bought a beautiful dress on this website, I arrived earlier than planned. Very soft material. It came in a very small bag thinking it was a joke, but when you take it out it surprises, it expands quite well. For a 1.75 person, it is perfect.
Yesterday I received my dress and I love it. The colors are more vibrant than I expected and the material is really very nice. I will buy again in this online store.
My sweatshirt was better than I expected! Well definitely buy more from this site. Shipping was prompt as well.
I had a lot of fun looking at your beautiful apparels. I am older and never buy on line so it was sort of scary. I am praying that the items I have paid for really will arrive at my door. It all seems a bit like magic to me. God bless you all!
I had a lot of fun looking at your beautiful apparels. I am older and never buy on line so it was sort of scary. I am praying that the items I have paid for really will arrive at my door. It all seems a bit like magic to me. God bless you all!
It's all good except the high shipping cost. That is why I rarely order.
It's all good except the high shipping cost. That is why I rarely order.
I am excited that I can now order the black hoodie that was Out of Stock. Thank you for contacting me and I look forward to wearing it. Regards, Lorna
I am excited that I can now order the black hoodie that was Out of Stock. Thank you for contacting me and I look forward to wearing it. Regards, Lorna
Had much difficulty getting card recognized (changed card) and had trouble getting "add to cart" listed.
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Had trouble going back to repeat selections would like to have had a differentcolor, but could not change photo and had no color chart
Easy to place order. Picture of product should be clearer as most of them are blur! Hopefully what I see and order will be what I received.
Easy to place order. Picture of product should be clearer as most of them are blur! Hopefully what I see and order will be what I received.
The garments that arrived were at least 3 sizes smaller than an American garment with the same number.
Easy to use and just follow instructions
Any queries just use Chat
Just wonderful to sit in my home and order beautiful items.
Thank You
Rena
Just wonderful to sit in my home and order beautiful items.
Thank You
Rena
Great unusual product - lots of positive comments. Love the graphics - someone in your organization has a great sense of humor.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


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