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JustFashionNow

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
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122,391 reviews

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Michigan
1 review
0 helpful votes
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Loved everything I ordered. Good quality and timely delivery
September 9, 2021
Updated review

Love the clothes. Hope they r as cute as look online

Date of experience: September 9, 2021

Love the clothes
August 10, 2021
Previous review

Love the clothes. Hope they r as cute as look online

Date of experience: August 10, 2021
GB
1 review
1 helpful vote
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Excellent and clear online boutique, wide range of quality clothing, reliable shipping. This page has become a topic of conversation with my friends.

Date of experience: September 9, 2021
New York
1 review
0 helpful votes
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Fun Fashion at Affordable Prices
September 9, 2021

Excessive re-marketing emails and digital banners; give a person a break to browse and come back later to buy when ready! Otherwise, good job at providing a fashion-forward collection at a very good price.

Date of experience: September 9, 2021
GB
1 review
0 helpful votes
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Excellent online service. When I had questions and queries, they answered them via email quickly and professionally, besides being very nice people to deal with, they also have very nice and interesting designs.

Date of experience: September 9, 2021
Ohio
2 reviews
0 helpful votes
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Very Pleased
September 9, 2021

It was easy to navigate around site. Large variety to choose from.
Prompt and affordable

Date of experience: September 9, 2021
Indiana
1 review
0 helpful votes
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Fabric seemed cheap
September 9, 2021

Took a long time to get and not really happy with the products

Date of experience: September 9, 2021
California
1 review
0 helpful votes
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Great clothes
September 9, 2021
Updated review

The products are as good as they look. Some run small... i like the tops i got.

Date of experience: September 9, 2021

I hope products are as good as they look
August 10, 2021
Previous review

I hope products are as good as they look. The website doesnt return to where you were on page after reviewing an item, very annoying to wait for

Date of experience: August 10, 2021
California
1 review
0 helpful votes
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I will Never shop again. The quality and fit was awful.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 9, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Please send us the tracking number for your returned parcel.

We will refund you the purchase price of the returned item(s) once we receive it/them in good condition.

We commit to providing a better shopping experience to consumers.


Quick and easy
August 9, 2021
Previous review

Quick and easy

Date of experience: August 9, 2021
Florida
2 reviews
0 helpful votes
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Need to check size chart
September 9, 2021

There are different sizing for every garment. There were 6 out of 14 tops that didn't match the sizing chart but since it is a final sale, there was no returning them for refund. Poor customer service. I will not be buying anything from this Company or it's sister companies like Zolucky.

Date of experience: September 9, 2021
District of Columbia
1 review
0 helpful votes
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Very late delivery
September 9, 2021

Difficult to wear and maintain fabric. Don't think I will order again

Date of experience: September 9, 2021
Tennessee
1 review
0 helpful votes
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The website is very easy to use and there are always multiple options for colors, etc.

Date of experience: September 9, 2021

The website is very easy to use and there are always...
August 4, 2021
Previous review

The website is very easy to use and there are always multiple options for colors, etc.

Date of experience: August 4, 2021
Australia
1 review
0 helpful votes
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Easy and efficient. I just hope I can return the item if it is not the right size. I would like to return the garment.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 9, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s) in order HBC02938501 & HBC02947432.

As we checked, we never receive your complaint before.

​If we sent you wrong size item(s), we need the photo of the detailed label of the item including the recognizable size, color and designer's name.

We value your business and we promise you that we will settle this matter at the best way we can.

If you run into any issues, please do not hesitate to contact us at [email protected]


Easy and efficient
September 9, 2021
Previous review

Easy and efficient. I just hope I can return the item if it is not the right size.

Date of experience: August 9, 2021
New York
1 review
0 helpful votes
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When I entered my email for a 1st time order, it gave me a code for a discount - JFN15OFF. When I put it in the order it would not recognize the code.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 9, 2021
Miss W. JustFashionNow Rep
over a year old

Size of items from different designers differ. ​Sorry that they did not fit your body shape.

As we checked, you have accepted our partial cash refund and keep the item.

We value your business and we promise you that we will settle this matter at the best way we can.


When I entered my email for a 1st time order, it gave...
September 9, 2021
Previous review

When I entered my email for a 1st time order, it gave me a code for a discount - JFN15OFF. When I put it in the order it would not recognize the code.

Date of experience: August 10, 2021
Canada
1 review
0 helpful votes
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Quality
September 9, 2021

The nice fluffy sweaters I ordered are not so fluffy.
Great hope sizes are big enough

Date of experience: September 9, 2021
Panama
1 review
0 helpful votes
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Beautiful pieces
September 9, 2021
Updated review

Just received those beautiful pieces and they look prettier than in the site, thank you.

Date of experience: September 8, 2021

Beautiful materials
August 4, 2021
Previous review

Beautiful materials.

Date of experience: August 4, 2021
Ohio
1 review
0 helpful votes
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Poor return policy
October 9, 2021

Ordered a blouse for my wife, The product received was clearly the wrong size and poorly fit( looked like an extra plus size and not a medium), Their return policy requires you pay for return to China making it exorbitantly expensive and difficult to return. They offer an option of paying you 15% of the cost which is hardly worth the effort for a few dollars. A total rip off!

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 8, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you please send us your order number to check for you?

We value your business and we promise you that we will settle this matter at the best way we can.

Georgia
1 review
0 helpful votes
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Poor quality clothes
September 9, 2021

Easy process, but costly shipping.
After receiving the clothes, which took two weeks for the arrival, I will not order anymore. The material of the clothes was very cheap. The pictures from the website look better than what they really are.

Date of experience: September 8, 2021
Florida
1 review
0 helpful votes
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Mrmwfixit
September 9, 2021
Updated review

I found the blouse with the red bird and I purchased it for my wife. Stay safe and healthy to you all.

Date of experience: September 8, 2021

There is now way to search for a top with a bird in...
October 9, 2021
Previous review

There is now way to search for a top with a bird in it. I saw it when I opened my browser but had no way to find it again. The blouse had a large red bird across the front and I wanted it for my wife, LARGE. If you find it send me a link and I will purchase it for her.
[email protected]

Date of experience: September 8, 2021
Virginia
1 review
0 helpful votes
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Worth the price. Great range of cjoices
September 8, 2021
Updated review

Quite good. Easy to choose. Quick to arrive. Recommend highly!

Date of experience: September 8, 2021

Quite interesting
August 9, 2021
Previous review

Quite interesting

Date of experience: August 9, 2021
California
1 review
0 helpful votes
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Not the right fit
September 8, 2021
Updated review

Fine it just wasn't what I thought it would be. It was to big the white dress was more like a nylon t-shirt dress when I thought it would be cotton or a heavy material just didn't look good on either,

Date of experience: September 8, 2021

Easy, took minutes
August 9, 2021
Previous review

Easy, took minutes.

Date of experience: August 9, 2021

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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