Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Love the clothes. Hope they r as cute as look online
Excellent and clear online boutique, wide range of quality clothing, reliable shipping. This page has become a topic of conversation with my friends.
Excessive re-marketing emails and digital banners; give a person a break to browse and come back later to buy when ready! Otherwise, good job at providing a fashion-forward collection at a very good price.
Excellent online service. When I had questions and queries, they answered them via email quickly and professionally, besides being very nice people to deal with, they also have very nice and interesting designs.
It was easy to navigate around site. Large variety to choose from.
Prompt and affordable
Took a long time to get and not really happy with the products
The products are as good as they look. Some run small... i like the tops i got.
I hope products are as good as they look. The website doesnt return to where you were on page after reviewing an item, very annoying to wait for
I will Never shop again. The quality and fit was awful.
There are different sizing for every garment. There were 6 out of 14 tops that didn't match the sizing chart but since it is a final sale, there was no returning them for refund. Poor customer service. I will not be buying anything from this Company or it's sister companies like Zolucky.
Difficult to wear and maintain fabric. Don't think I will order again
The website is very easy to use and there are always multiple options for colors, etc.
The website is very easy to use and there are always multiple options for colors, etc.
Easy and efficient. I just hope I can return the item if it is not the right size. I would like to return the garment.
Sorry that you are not satisfied with the item(s) in order HBC02938501 & HBC02947432.
As we checked, we never receive your complaint before.
If we sent you wrong size item(s), we need the photo of the detailed label of the item including the recognizable size, color and designer's name.
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at [email protected]
Easy and efficient. I just hope I can return the item if it is not the right size.
When I entered my email for a 1st time order, it gave me a code for a discount - JFN15OFF. When I put it in the order it would not recognize the code.
Size of items from different designers differ. Sorry that they did not fit your body shape.
As we checked, you have accepted our partial cash refund and keep the item.
We value your business and we promise you that we will settle this matter at the best way we can.
When I entered my email for a 1st time order, it gave me a code for a discount - JFN15OFF. When I put it in the order it would not recognize the code.
Just received those beautiful pieces and they look prettier than in the site, thank you.
Ordered a blouse for my wife, The product received was clearly the wrong size and poorly fit( looked like an extra plus size and not a medium), Their return policy requires you pay for return to China making it exorbitantly expensive and difficult to return. They offer an option of paying you 15% of the cost which is hardly worth the effort for a few dollars. A total rip off!
Sorry that you are not satisfied with the item(s).
Could you please send us your order number to check for you?
We value your business and we promise you that we will settle this matter at the best way we can.
Easy process, but costly shipping.
After receiving the clothes, which took two weeks for the arrival, I will not order anymore. The material of the clothes was very cheap. The pictures from the website look better than what they really are.
I found the blouse with the red bird and I purchased it for my wife. Stay safe and healthy to you all.
There is now way to search for a top with a bird in it. I saw it when I opened my browser but had no way to find it again. The blouse had a large red bird across the front and I wanted it for my wife, LARGE. If you find it send me a link and I will purchase it for her.
[email protected]
Quite good. Easy to choose. Quick to arrive. Recommend highly!
Fine it just wasn't what I thought it would be. It was to big the white dress was more like a nylon t-shirt dress when I thought it would be cotton or a heavy material just didn't look good on either,
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Sorry that you are not satisfied with the item(s).
Please send us the tracking number for your returned parcel.
We will refund you the purchase price of the returned item(s) once we receive it/them in good condition.
We commit to providing a better shopping experience to consumers.