Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Good selection but disappointed in the fitting colours and design, they look 10 times better on coompter.
Just placed an order & looking forward to receiving the 10 items bought!
The check out button was hard to find I ordered a size Xl, but I received a size small. I could not wear it so l gave it away.
Thank you for your feedback and sorry for the inconvenience.
As we checked, you did order a size Small in this order.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
The check out button was hard to find
The dress I received is NOT what I ordered. I've read enough reviews of your company I won't even try to return it. I understand that doesn't work. I will never order from this company again.
Les articles achetés paraissaient tellement plus beaux qu'ils ne le sont en réalité. Les photos sont vraiment trompeuses.
Désolé que vous n'êtes pas satisfait du ou des articles.
Pourriez-vous s'il vous plaît nous envoyer des photos des articles reçus pour vérifier?
Votre réclamation/réclamation/rétroaction est très importante pour nous et pour nos concepteurs. Nous accueillons et apprécions toutes les suggestions pour améliorer nos produits et services.
Si vous rencontrez des problèmes, n'hésitez pas à nous contacter à [email protected]
C'est ma première fois, j'espère que ce ne sera pas ma dernière!
Love the variety, styles. However, large sizes are not really plus sizing. I normally take a 1X. When ordering from you, even 3X can be snug. Just wish sizing was more consistent.
Love the variety, styles and that you carry large sizes. Just wish sizing was more consistent
Great looking clothes - hopeful they are quality materials, sewn together well and fit well. Well guess what? Nothing Fit! Surprise! Must be designed for A cup figures cause this C cup breasted woman could not even get the tops and dress on! Very disappointed!
My daughter is happy with her new dress bought online here, she loves it so much that she does not want to take it off. I'll probably get something else for her and surprise her again. Good job on quality materials.
Very simple website to navigate. Cute merchandise shown and this pretty housedress just hit me well.
Very simple website to navigate. Cute merchandise shown and this pretty housedress just hit me well.
This website generated a lot of trust, great prices, numerous elegant options, the website is very well designed and easy to navigate.
Love all the unique designs! So many beautiful unexpected looks that I love. The materials are thinner than expected especially the fleece items.
I am a professional seamstress. I was disappointed in the quality of the fabric. I have not seen or felt this kind of fabric before. Was very stiff and not flowing. The fit was not good either.
Kind of took a long time to get here from China sorry I can't think of fifty characters
Sorry for the inconvenience!
Could you please send us the screenshot for your problem to check?
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
Cute tops. Received what I ordered although it didn't really wasn't the color it looked like in the picture.
And then it didn't fit. But no way to get ahould of anyone. I've had it for 2 weeks and didn't hear from you until now.
The socks were fine, but the shirt didn't fit, the material was cheap, and it would have been at MY expense to mail it back (overseas). They offered me a whopping 15% refund which was only $2 and change! I'm definitely not going to buy from this company again!
Sizing is not consistent. Makes it hard to find my size. Some are in US sizes others I had to look at the sizing charts to see if an item might fit.
Real good! But,
It becomes too expensive for me-from canada-and, that's why I unsubscribed recently!
Not happy because I was not satisfied with the quality of the dresses and they came from China which was going to cost me more than the price of the items to return them back!
Great styles and colors! Prices look great and shipping not bad.
Great styles and colors! Prices look great and shipping not bad.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Now your JUSTFASHIONNOW order HBC02961450 is ready and it will be shipped out shortly. We will notify you with a tracking number once it is shipped.
If you run into any issues, please do not hesitate to contact us at [email protected].