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JustFashionNow

2.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
This company does not typically respond to reviews

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122,391 reviews

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Illinois
1 review
0 helpful votes
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Too difficult to return
September 5, 2021

I needed to return both items but the process sounded complicated and costly. I ended up just donating the two dresses to Goodwill. I won't be ordering from here again.

Date of experience: September 5, 2021
Texas
1 review
0 helpful votes
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Package arrived but...
October 5, 2021
Updated review

The garments arrived. They smelled very mildewy and were damp and I didn't even want to deal with it so I got rid of it.

Date of experience: September 5, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry for the inconvenience!

Is the parcel damaged or damp when you received it?

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.


Good
August 6, 2021
Previous review

Good. My first choice sweater was sold out but no worries. My second choice is good too.

Date of experience: August 6, 2021
Pennsylvania
1 review
0 helpful votes
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Styles and Fit are perfection
September 5, 2021

Easy shopping, great selection. Made sure I chose size approriate. Very nice fabrics, colors vibrant.

Date of experience: September 5, 2021
California
1 review
0 helpful votes
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Shopping
October 5, 2021

No discount first time buyer was promised one and then none available.

Date of experience: September 5, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

Did you click on APPLY button to activate your coupon code? What coupon code do you refer to?

If you forgot to input the code number, you`ll miss the chance to enjoy corresponding discounts. Hope for your understanding.

Washington
1 review
0 helpful votes
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Lots of variety
September 5, 2021
Updated review

Great selection. I can find lots in size Small and they are usually not too big on me since I'm petite. My only complaint is that a size small is not a consistent size. Some tops that say size small are a lot bigger than other tops that also say size small. I have to take in the ones that are too big.

Date of experience: September 5, 2021

Great selection
April 28, 2021
Previous review

Great selection. I can find lots in size Small and they are not too big on me since I'm petite.

Date of experience: April 28, 2021
New Mexico
1 review
0 helpful votes
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Sizing is way off from US sizing.
Description of items incomplete. YES - this is correct.

Date of experience: September 5, 2021
Miss W. JustFashionNow Rep
over a year old

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.

Australia
1 review
0 helpful votes
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Problems with size and fabric quality
September 5, 2021

Of the six items I purchased all were not true to size. Each item was either too small or too large. The quality of the fabrics was also poor. This made what I had thought were reasonable prices totally unreasonable.

Date of experience: September 5, 2021
New Zealand
1 review
0 helpful votes
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False representation
September 5, 2021

Easy to navigate website, but garments falsely represented in pictures and the actual garments are poor quality.

Date of experience: September 5, 2021
Israel
1 review
0 helpful votes
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Unsatisfied
October 5, 2021
Updated review

The pictures do not reflect the clothes, poor quality, I want to return the clothes back

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 5, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

After we checked, we have replied your email on August,31st. Please check.

We value your business and we promise you that we will settle this matter at the best way we can.


The photos of the clothes very beautifull, l hope the...
August 6, 2021
Previous review

The photos of the clothes very beautifull, l hope the clothes will will be like photos. The only thing wrong is you wrote a $ 30 discount on a $ 179 purchase and tried the code it did not work.

Date of experience: August 6, 2021
Colorado
1 review
0 helpful votes
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Fit wasn't exact
September 5, 2021
Updated review

I used the size chart on everything that I ordered, and the fit wasn't perfect on all items. However, I'm still pleased with my purchase.

Date of experience: September 4, 2021

Great selection!
August 5, 2021
Previous review

Great selection! Many wonderful items to choose from!

Date of experience: August 5, 2021
Massachusetts
1 review
0 helpful votes
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Quality of merchandise
September 5, 2021

I was very surprised and i love my new top. The sizing was perfect

Date of experience: September 4, 2021
Canada
1 review
0 helpful votes
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Dress
October 5, 2021
Updated review

Product was the wrong size. Extra large was ordered but small came. As there was no free return ( was also very long in coming, understandably due to heavy volume) I gave it to someone.

Date of experience: September 4, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the size.

As we checked, you did order a Small size for this order.

We just shipped out what you ordered.

If you run into any issues, please do not hesitate to contact us at [email protected]


Fast ordering
August 5, 2021
Previous review

Fast ordering. We'll see about shipping et

Date of experience: August 5, 2021
Arizona
1 review
0 helpful votes
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Great Selection
September 4, 2021
Updated review

Love the selection. Hard to choose. Quality of material is excellent.

Date of experience: September 4, 2021

Love the selection
August 5, 2021
Previous review

Love the selection. Hard to choose. Quality of material is excellent.

Date of experience: August 5, 2021
Washington
2 reviews
0 helpful votes
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Need to return for credit
October 4, 2021
Updated review

I tried to order a couple of other items but --- but "site" would not take my order--- so I had to settle for these 4 items only-- but now I've sent these 4 items back for credit and I have not received the credit---

Date of experience: September 4, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

Please send us the tracking number for your returned parcel.

We will refund you the purchase price of the returned item(s) once we receive it/them in good condition.

We are a trustworthy online shopping store.


I tried to order a couple of other items but
September 4, 2021
Previous review

I tried to order a couple of other items but --- but "site" would not take my order--- so I had to settle for these 4 items only--

Date of experience: August 5, 2021
Canada
1 review
0 helpful votes
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Okq
September 4, 2021
Updated review

Had to check too many web pages to get the whole picture of what was available…

Date of experience: September 4, 2021

Had to check too many web pages to get the whole picture...
June 17, 2021
Previous review

Had to check too many web pages to get the whole picture of what was available…

Date of experience: June 16, 2021
Canada
2 reviews
0 helpful votes
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Clothing Purchased: sleeveless dress and top
September 4, 2021
Updated review

It went smoothly overall, but it took quite a while to arrive.

Date of experience: September 4, 2021

Good so far
August 5, 2021
Previous review

Good so far. Hoping summer is still here when the item arrives. Thanks.

Date of experience: August 5, 2021
Arizona
2 reviews
0 helpful votes
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Cotton please.
September 4, 2021

Would like more cotton options.is this 50 characters?

Date of experience: September 4, 2021
GB
1 review
0 helpful votes
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Great clothes and great customer service. The clothes I ordered online have been great, smooth and inexpensive, I would definitely recommend them to my friends and co-workers.

Date of experience: September 4, 2021
Israel
1 review
0 helpful votes
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I love your products including some of the jewelry
September 4, 2021
Updated review

I enjoyed it very much, as I like your clothes, wish it would take less time to personally reach me. Unfortunately that is the nature of buying clothes from abroad

Date of experience: September 4, 2021

I enjoyed it very much, as I like your clothes
July 31, 2021
Previous review

I enjoyed it very much, as I like your clothes

Date of experience: July 31, 2021
GB
1 review
0 helpful votes
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My order for 4 sweaters has arrived. The size was true to what I expected, it fits me perfectly, even for being one size. I love this online boutique!

Date of experience: September 4, 2021

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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