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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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I needed to return both items but the process sounded complicated and costly. I ended up just donating the two dresses to Goodwill. I won't be ordering from here again.
The garments arrived. They smelled very mildewy and were damp and I didn't even want to deal with it so I got rid of it.
Good. My first choice sweater was sold out but no worries. My second choice is good too.
Easy shopping, great selection. Made sure I chose size approriate. Very nice fabrics, colors vibrant.
No discount first time buyer was promised one and then none available.
Thank you for your feedback and sorry for the inconvenience.
Did you click on APPLY button to activate your coupon code? What coupon code do you refer to?
If you forgot to input the code number, you`ll miss the chance to enjoy corresponding discounts. Hope for your understanding.
Great selection. I can find lots in size Small and they are usually not too big on me since I'm petite. My only complaint is that a size small is not a consistent size. Some tops that say size small are a lot bigger than other tops that also say size small. I have to take in the ones that are too big.
Great selection. I can find lots in size Small and they are not too big on me since I'm petite.
Sizing is way off from US sizing.
Description of items incomplete. YES - this is correct.
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
Of the six items I purchased all were not true to size. Each item was either too small or too large. The quality of the fabrics was also poor. This made what I had thought were reasonable prices totally unreasonable.
Easy to navigate website, but garments falsely represented in pictures and the actual garments are poor quality.
The pictures do not reflect the clothes, poor quality, I want to return the clothes back
Sorry that you are not satisfied with the item(s).
After we checked, we have replied your email on August,31st. Please check.
We value your business and we promise you that we will settle this matter at the best way we can.
The photos of the clothes very beautifull, l hope the clothes will will be like photos. The only thing wrong is you wrote a $ 30 discount on a $ 179 purchase and tried the code it did not work.
I used the size chart on everything that I ordered, and the fit wasn't perfect on all items. However, I'm still pleased with my purchase.
I was very surprised and i love my new top. The sizing was perfect
Product was the wrong size. Extra large was ordered but small came. As there was no free return ( was also very long in coming, understandably due to heavy volume) I gave it to someone.
Sorry that you are not satisfied with the size.
As we checked, you did order a Small size for this order.
We just shipped out what you ordered.
If you run into any issues, please do not hesitate to contact us at [email protected]
Love the selection. Hard to choose. Quality of material is excellent.
Love the selection. Hard to choose. Quality of material is excellent.
I tried to order a couple of other items but --- but "site" would not take my order--- so I had to settle for these 4 items only-- but now I've sent these 4 items back for credit and I have not received the credit---
Thank you for your feedback and sorry for the inconvenience.
Please send us the tracking number for your returned parcel.
We will refund you the purchase price of the returned item(s) once we receive it/them in good condition.
We are a trustworthy online shopping store.
I tried to order a couple of other items but --- but "site" would not take my order--- so I had to settle for these 4 items only--
Had to check too many web pages to get the whole picture of what was available…
Had to check too many web pages to get the whole picture of what was available…
It went smoothly overall, but it took quite a while to arrive.
Good so far. Hoping summer is still here when the item arrives. Thanks.
Would like more cotton options.is this 50 characters?
Great clothes and great customer service. The clothes I ordered online have been great, smooth and inexpensive, I would definitely recommend them to my friends and co-workers.
I enjoyed it very much, as I like your clothes, wish it would take less time to personally reach me. Unfortunately that is the nature of buying clothes from abroad
I enjoyed it very much, as I like your clothes
My order for 4 sweaters has arrived. The size was true to what I expected, it fits me perfectly, even for being one size. I love this online boutique!
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Sorry for the inconvenience!
Is the parcel damaged or damp when you received it?
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.