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JustFashionNow

2.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
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122,391 reviews

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Arkansas
1 review
0 helpful votes
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Sizing
September 4, 2021
Updated review

I loved the style and prints on the shirts. I did not realize the site I was on was another country.
The sizing of your clothing is smaller then the USA. Your 3x is our 16. I did not see a sizing chart to know they were different then ours.

Date of experience: September 4, 2021

I found the style I like and check out was easy and...
August 5, 2021
Previous review

I found the style I like and check out was easy and simple.

Date of experience: August 5, 2021
Nebraska
1 review
0 helpful votes
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Very Pleased with purchase.
September 4, 2021
Updated review

Just fine. It is wonderful to see the wide range of different Items. Also, sizes and colors are in stock. Thank you.
It took awhile but was worth the wait.

Date of experience: September 4, 2021

Just fine
August 4, 2021
Previous review

Just fine. It is wonderful to see the wide range of different Items. Also, sizes and colors are in stock. Thank you.

Date of experience: August 4, 2021
Wisconsin
2 reviews
0 helpful votes
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Very disappointed in items!
September 4, 2021

Very poor quality of items. Shirt too large but too complicated to return to CHINA! Will definitely never order from this website again.

Date of experience: September 4, 2021
Illinois
1 review
0 helpful votes
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Not even close
September 4, 2021

One dress ordered for a wedding, but arrived late.
Not happy with the second dress.

Date of experience: September 4, 2021
Canada
1 review
0 helpful votes
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Quality disappointing
October 4, 2021
Updated review

I was disappointed in the quality and sizes of the last shipment very much smaller than stated, also took forever to get here and it cost too much to send back. Hope the quality is better this time

Date of experience: September 4, 2021
Miss W. JustFashionNow Rep
over a year old

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.


I was disappointed in the quality and sizes of the...
September 4, 2021
Previous review

I was disappointed in the quality and sizes of the last shipment very much smaller than stated, also took forever to get here and it cost too much to send back. Hope the quality is better this time or I wont buy from you again.

Date of experience: August 4, 2021
Colorado
1 review
0 helpful votes
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Ok
September 4, 2021
Updated review

Experience okay as most on internet--the proof of satisfaction will now be in the delivery of the product advertised. I received almost all of my order and was pleasantly surprised. Some of the fabrics were new to me--I would call some of them "dress or coat lining" here in the US. For travel or a "resort" look, I am well pleased but have my doubts that items will last very long. I ordered again because I found a few things that I will take on vacations and will be light and easy to pack.

Date of experience: September 4, 2021

Experience okay as most on internet--the proof of satisfacti...
August 4, 2021
Previous review

Experience okay as most on internet--the proof of satisfaction will now be in the delivery of the product advertised.

Date of experience: August 4, 2021
GB
1 review
0 helpful votes
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I just received my order today and it goes beyond what I expected. The coat I got looks like the one I saw on the website, Very soft to the touch and the length is perfect.

Date of experience: September 4, 2021
California
1 review
0 helpful votes
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The shoes you buy here are amazing! Excellent material and work, it looks even better than the image on the website. They are soft, the size is appropriate to the normal one, it arrived quickly, earlier than expected. Thank you.

Date of experience: September 4, 2021
Canada
2 reviews
1 helpful vote
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4 tops
September 4, 2021

The tops are very nice, but a couple of them are very long.

Date of experience: September 4, 2021
South Carolina
1 review
0 helpful votes
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Love the tunic
September 4, 2021
Updated review

Love your selections-wish you had lesser shipping costs.

Date of experience: September 4, 2021

Love your selections-wish you had lesser shipping costs
August 4, 2021
Previous review

Love your selections-wish you had lesser shipping costs.

Date of experience: August 4, 2021
Illinois
3 reviews
0 helpful votes
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Dresses
September 4, 2021
Updated review

Somewhat difficult software -- getting in & out of cart

Date of experience: September 3, 2021

Somewhat difficult software
September 3, 2021
Previous review

Somewhat difficult software -- getting in & out of cart

Date of experience: August 4, 2021
Oregon
1 review
0 helpful votes
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Love this store
September 4, 2021

Wish you had more coupons. I love your prices and the quality is great. I like shopping online because I am a senior and the internet is just so much easier for me. I am so happy I found your clothes and just wish I could order more, but I am on a fixed income

Date of experience: September 3, 2021
California
1 review
0 helpful votes
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Pleasantly surprised
September 4, 2021

Great! Glad I found this site. I knew the order was coming from China but I was pleasantly surprised at how quickly it arrived!

Date of experience: September 3, 2021
New York
1 review
0 helpful votes
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Just fabulous
September 4, 2021

Easy and fun to select the items which are always available.

Date of experience: September 3, 2021
Australia
1 review
0 helpful votes
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Dresses X 2, easy to order
September 3, 2021

Lovely clothes and colours thanks again and again and again

Date of experience: September 3, 2021
Tennessee
1 review
0 helpful votes
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Didn't fit and cost too much to return to China. Should accept returns in the USA.

Date of experience: September 3, 2021

5 stars experience
August 4, 2021
Previous review

5 stars experience

Date of experience: August 4, 2021
Michigan
1 review
0 helpful votes
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Disappointed
September 3, 2021
Updated review

I ordered two shirts. The one with the metallic trim was disappointing. The trim didnlook like the picture and looks cheap. The shirt material was okay, but the metallic trim was terrible. I think I will give the shirt to goodwill. It would cost too much to return it.

Date of experience: September 3, 2021

Easy peasy
August 4, 2021
Previous review

Easy peasy. I'm trusting that my purchase will be of good quality.

Date of experience: August 4, 2021
New York
1 review
0 helpful votes
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Butterflies
September 3, 2021
Updated review

Nice and easy. Pretty blouse. I like butterflies. Yes.

Date of experience: September 3, 2021

Nice and easy
August 4, 2021
Previous review

Nice and easy

Date of experience: August 3, 2021
GB
1 review
0 helpful votes
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This website is perfect! The service is absolutely wonderful, they have understood what I like. I got a really beautiful dress that I fell in love with right away. I can't wait until the day I put it on! Thank you very much for all the attention and the excellent work!

Date of experience: September 3, 2021
Wisconsin
1 review
0 helpful votes
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Unhappy with size problem
October 3, 2021
Updated review

Liked the look of the clothes but had impossible problem with sizes- went by their size chart and items came small for the xl(as stated by their size chart) and 2XLfor XXL) able to use one of 7 items. Returns must be sent to CHINA at our expense (lots of money and not worth returning even thought I spent $124.00 on order) I will have to give to friends or good will. Was told I would get 25% cash refund. I did like the look of the clothes.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 3, 2021
Miss W. JustFashionNow Rep
over a year old

Size of items from different designers differ. ​Sorry that they did not fit your body shape.

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.


Lots of good items
August 4, 2021
Previous review

Lots of good items

Date of experience: August 4, 2021

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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