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JustFashionNow Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I was looking for a shoe for my daughter for her wedding. Her feet hurt in flats, so this looked like it would be a good choice. The shoes arrived and they fit, but the insole was so hard, like walking on pavement. I ended up giving them to Goodwill. I ordered a light green top after this experience and it was beautiful, so I plan to order again, just not shoes.
I was looking for a shoe for my daughter for her wedding. Her feet hurt in flats, so this looked like it would be a good choice.
Very dissatisfied with the items. Nothing like what I anticipated from the pictures. I'll be donating to Goodwill.
Love the displays. Good product info.
50percent discount is a bit of a ruse.
Some trouble entering mailing address, did appreciate notice that item is available
I tried 10 times to place an order on chrome then I tried two more browsers and finally got to buy on Microsoft edge browser Not really I placed the order on chrome.
I tried 10 times to place an order on chrome then I tried two more browsers and finally got to buy on Microsoft edge browser
Only difficulty buying from here is that there are too many things to choose from. So many pretty things.
It took me a long time to decide but I finally did.
Need to make more clothes with different fabrics and not just polyester or silk
Did not receive updates as often as I like. Also, it took longer to get the order than I had hoped. Will order knowing that now.
I do like all the items that you have and also the fast way to do shop
Thank you
Please send the other item that is pending w yours, and please ship there items together
Thanks
I always find items that I love, prices are great, fabrics are easy care, service is good, returns are easy and the free shipping is always nice to have.
So far service and quality of merchandise is excellent. I haven't succeeded at a return yet. I never got my 48 hr. Email telling me where to return the package.
Happy with all the items that I have received. Site is easy to use and prices are great!
Website is easy to use and the items are priced very reasonable.
Beautiful clothes and inexpensive. I hope the quality is good, this is my first purchase and it was purely a guess on the sizes.
I tried over 15 times to get a return label and nobody ever sent it to me. Plus they did not send my complete order!
I love your items, a couple of them were way to big length wise :)
Have bought before and know the quality and design of certain patterns are not good. Like about half of what I bought before. Learning what to buy. Still choose wrong. The picture are deceiving and size charts are off. Closes were big in wrong places. The dresses like like they fit but are way bigger below the bust. No way to alter them to fit. Cute styles and patterns just need to look more closely at the details and cut of the dresses.
Easy website to use. Easy checkout. Nice quality clothing. Very pretty items.
I wear a 14 and most of the XL fit perfect.
As usual some are a bit larger but just gives you more room! I ordered from this site by mistake but I've ordered twice more from them. I'm recommending them to all my friends.
Too Long, I ordered 4 tops and 1 dress back on May 12,2023 and as of today June 14,2023 I have only received 1 dress that was ok and 1 top that I am not happy with. The top is too long, too big and I do not like the material, too heavy and thick for summer.
Dear Customer,
Thank you for reaching out to us regarding your order. We apologize for any inconvenience caused by the delay in your order.
Our team is committed to processing and delivering orders as soon as possible, but sometimes unforeseen circumstances may cause delays in shipping. Please be assured that we are doing everything we can to get rest items in your order shipped out to you as quickly as possible.
You can check the order status on this page https://www.justfashionnow.com/order-query after filling in your email address and order number.
Regarding the items you are not happy with. We apologize for any inconvenience caused by the material of the item you received, as well as the sizing issue. We understand that this has been a disappointing experience for you. We will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience for our customers.
If you need further help about return or order status, please do not hesitate to contact us via email [email protected]. Our customer service team is always here to help and will do our best to assist you.
Best regard,
Mandy
JUSTFASHIONNOW
Great choices and fabulous prices designs and colors
Sadly, I received poor customer service.
Just Fashion Now not quick or motivated to put the situation right
Lots of fashion forward choices, colours and sizes. Order was easy and delivery was reasonable.
Nice prices. Quality of what I have ordered before is good
Placing the order was easy. Shipping seems slow but always comes with the products carefully packaged.
I find your sizing not as accurate as could be even after measuring before ordering.
No rush, can leave the computer and come back. Only problem is in the sizing. Many things I have ordered and measured before I ordered, did not fit. Mostly too large.
My only complaint is that you send me emails each and every day. Sometimes I open my computer and there could be 12 to 14 from you. Way to many. I order when I want to, not when you urge me to.
I received my items in a timely manner and everything I ordered was lovely. Some items did not fit, my error not yours, but I'm not sure how to send them back, so friends are enjoying them. My only complaint, and I have emailed you this before, is that I am getting 6, 7, 8 emails per DAY from your folks. WAY TOO Many! One will do.
This is a new experience for me, so I was uncomfortable, but all went well
I FOUND THE SIZES LARGE AND ALL FOUR DRESSES i ORDERED DID OT FIT My friends are enjoying them!.
I was so excited when I ordered these shoes. However, it took almost a month to get them and then when they came they were the wrong size - you sent me a child's 10 instead of an adult's 10 - I sent them back and hope that you can send me an adult women's 10 - if not - credit my account. So disappointed.
Dear Customer,
We sincerely apologize for any inconvenience caused.
Regarding the delays in shipment, please know that we make every effort to fulfill orders in a timely manner. However, there are times when unforeseen circumstances occur, which can result in delays or disruptions to our delivery timeline. We apologize if this has caused any inconvenience for you.
Upon checking, we regret to inform you that size 10 was not ordered in your order. Please be advised that the item you are referring to is also not available in size 10 as well. You may double check the item's page to confirm about this.
Suppose wrong size was chose when you ordering. The purpose of letting you check your tracking order is to let you know the size of your order clearly. You can double check the order details on this page https://www.justfashionnow.com/order-query after filling in your email address and order number.
We have reviewed your return request and confirm that it was processed successfully. We sent you an email with the return information 6 days ago. Please check and arrange return accordingly. Refund for the item(s) will be issued after return package well received.
If you need additional assistance, please feel free to contact us by email at [email protected]
Best regard,
Mandy
JUSTFASHIONNOW
From the business
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
We apologize that the items you received did not meet your expectations and that you are dissatisfied with your purchase. We understand your disappointment and want to do everything we can to make it right. We will continue to improve the quality of our products to meet the needs of users.
Please let us know if there is anything we can do to help, such as providing a return. If you prefer, you may also donate the items to Goodwill or another charity of your choice.
Thank you for bringing this matter to our attention. If you need to return the items you received, please do not hesitate to contact us at [email protected].
Best regards,
Jules
JUSTFASHIONNOW