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JustFashionNow Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Cotton, linen and the embroidery that Soft Surroundings was awesome.
This will be my 2nd time attempting to order this dress!
I recieved the dress, I ordered a size to big hoping that it fit. Unfortunately because I have real shoulders and am tall, the dress didn't fit, not even close. I am trying to return the dress. I have tried to return it from the email, from the web page and am not having any luck!
Some items did not ship the first time but eventually everything arrived.
I could not determine if the dollars were US or Canadian. I asked on Chat and found out that it could be changed from the default - US$ but I had to figure out how to change myself. Also confused as to why the free shipping disappeared when I switched to a better coupon.
I no longer like to shop at the malls. This is an easy way to shop and the color are wonderful.
Thank you very much. My shirt arrived very wrinkled which disappointed me.
I ordered two items. I liked and am keeping one of them. The fabric of the other is what I think is quite odd. I haven't received my refund yet. Delivery of each was quite long.
I love the tops that I ordered but the sizing runs small. When I place another order I will order the next size up.
Wonderful selection. I ordered blouses and was very satisfied with the blouses. There has to be an indication somewhere on your website that this is a European entity. I ordered blouses before in large and sizes are smaller in Europe, I needed an extra large.
Still have not received products from June 8 order! You have quality ladies clothing but the time to receive order has been way too long. Not sure if your drop shipping has good follow-up or too much to handle the orders that you receive or your MFG has the issues. Still waiting to complete my first order...HELP HERE PLEASE
The dress is well made and the fabric is nice. My only concern was how long it took to receive my order but still the experience was not that bad.I am really impressed with the selection of clothing available.
You have really beautiful fashions. I am just not always sure of the fit.
I really enjoy the beauty and variety of clothes.
I am a little curious to see where these are coming from considering standard shipping is $27
Pre order: I've been trying since 5/11/23 to place an order. It's been most difficult.
But your clothing looks great
After delivery: items fit & like what we got
I've been trying since 5/11/23 to place an order. It's been most difficult.
But your clothing looks great
The material is cheap polyester and the seaming is horrible. This is worse than anything you can get at a trailer trash garage sale
I contacted you several days ago for instructions to return item. This is unpleasant, not easy experience…why? Shall I contact Paypal directly.
Dear Customer,
We are sorry that the size of item didn't work out as expected.
There is a size chart under the product details of each item. We recommend you use the size chart to better determine your ideal size next time because sizing varies between our items.
We are committed to enhancing our service to simplify the process for customers in selecting their ideal size with greater accuracy.
Upon checking. We have reviewed your return request and confirm that it was processed successfully. We sent you an email with the return information 3 days ago. But you have not read the email.
Kindly double-check the email address which you used for placing the order to ensure that you are checking the right inbox. If you still can't find the email, please check your spam folder as well.
Alternatively, you may contact us again with your order number, and we will happily assist you in checking the status of your return request. Please direct any inquiries to our email at [email protected]
Best regard,
Mandy
JUSTFASHIONNOW
I need my discount that you offered for first purchase…please.
Nice selection, unfortunately one of the styles was sold out.
I found it a bit tricky to find the "checkout".
First time customer. Anxious to have product. Positive reviews and information about product helped a lot. I'm ready for a pretty summer dress!
I am very happy with all the products from this site and have told many friends and family, I have received my complete order except for the replacement sandals as I received two right feet but I am sure the pair should arrive shortly.
I look forward to ordering more in the future.
Very pleased with the customer service I would give it a 15 out of ten.
Happy customer.
Easy to use website and I can always find what I'm looking for! It does take awhile to get here, that's why I always order ahead of time!
Website easy to use and I can find what I want! Easy checkout too! Very pretty clothes!
I filled out a survey and it said that I would get 25% off using SURVEY25 but it wouldn't except it :( that's why I did this order.
Website easy to use and I can find what I want! Easy checkout too!,
Website is very easy to use and checkout was a breeze!
Items are very easy to find and website is very easy to use!
Very easy website to use, fast checkout too! I can always find something that I really love here!
Website very easy to use! I didn't have any problems at all!
Website is very easy to use! I really like your products!
From the business
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
We are sorry to hear that you are unhappy with the quality of the product you received. We understand your frustration, and we want to assure you that we take our customers' feedback seriously.
We apologize for falling short of your expectations regarding the quality of the material and quality of the product. We always aim to provide high-quality products at a reasonable price point, and we apologize for any inconvenience caused.
Don't worry, if the product meets the conditions of our return policy, then it is eligible for return. You may check our return policy and how to return via https://www.justfashionnow.com/information/returns
If you need additional assistance, please feel free to contact us by email at [email protected]
Best regard,
Mandy
JUSTFASHIONNOW