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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Terrific bargains and beautiful choices, not the drab clothes in other sites in my size
When I wanted to go back to the main page after looking at an item, it would have been nice if the program could have taken me back to the item, rather than just the top of the page.
When I wanted to go back to the main page after looking at an item, it would have been nice if the program could have taken me back to the item, rather than just the top of the page.
So much to choose from, great styles great service and it arrived in no time
Excellent. Love your clothes. The styles are great - Almost everything has appeal. I had a hard time making choices.
I feel like I was misled and cheated by this company's return policy. After receiving my order, I wanted to return a couple of items. I followed the directions for doing that. Here is the email response I got from JustFashionNow:
Sorry that you are not satisfied with the item(s).
Please note that customers must respond to every email within 7 days. If not, we will close this case after the aforementioned deadline.
Our return center is located in Guangzhou, China.
According to our return policy, the customer is responsible for return shipping costs and any other related return charges (including possible custom fees). Your refund will be processed after our return center receives and inspects the return package.
Since International returns might result in long waiting times and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue.
We would like to offer you a 15% cash refund 【for the item(s) in question as compensation】 instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.
If you still want to return the package, you should email us for a return label within 7 days, the aforementioned deadline.
You can check the return policy here: https://www.justfashionnow.com/information/Returns
Sorry that you are not satisfied with the item(s).
Could you please send us your order number to check for you?
We value your business and we promise you that we will settle this matter at the best way we can.
Poor quality products no where near what they looked like on website.
Nice options only hope products are as nice
Tops did not fit as expected nor did they look like the picture.
First time to shop so I will wait and see.
Great online service, no problems with my order. I will use this website again to buy clothes. Good quality product, good fit and quality materials used to make clothes. Very happy!
So far, excellent. Waiting to see quality of product.
It's hard to find clothes that fit me. This dress from this online boutique fits me well and is in good shape with reasonably wide bras. I bought 2, my recent purchase is spectacular!
Thank you for your feedback.
We're glad to know you're satisfied with your shopping experience.
I purchased three items however two did not fit and wanted to exchange style of the third. Was told that due to cost of return was offered 15% to return. One dress was not going to get anything back so just decided to take refund offered. I received $6.00 back and I spent $67.00 something is wrong here
Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement.
And what is your size problem?
One order can only get one discount and you have enjoyed a 20% discount.
We are a trustworthy online shopping store.
Jolie marchandise le code promos ne fonctionne pas
Qualité des tissus de deux vêtements sur 4 ne me plaisaient pas
Jolie marchandise le code promos ne fonctionne pas
It was an ok experience. No problems ordering merchandise
Shipping cost too high
Took. Way too long to get order. Never again
Your products are terrible quality and sizing is not American standards
The shipping cost depends on the destination and the weight of the package.
In addition, international logistics are much more expensive than any domestic logistics.
Hope you can understand.
I have washed several by hand as fabric is thin. I didn't want to put them in the machine.
I have not washed anything so far. This is true as washing by hand due to colors.
Jumper was nothing as it looked in picture & all out of shape. I put it in a charity bin. I was given $4.50 off the jumper & still payed $27.90.
Everything looks great, prices fair... lots of choices. Really liked them... thanks
Everything looks great, prices great... thanks
I love the colors and designs of all these clothes... but they weren't for me. A few things were but the XL were too small for me. The others were for my kids and they didn't like, or fit, any of them unfortuately
I love the colors and designs of all these clothes
I based my sizing on the available sizing charts and only a third of the items fit. The fabrics were a poor quality and the workmanship so low quality. Kudos to their photographers for making these cheap items look nice. Returns was ridiculous. The first contact suggested a 15% refund if I didn't want to wait and pay for shipment back to China. No return center in the US, what a scam. By the end of the negotiations which took over a week, I will get 40% back within a week or 2 and I'm throwing these sub-par garments in the trash because I would never wear such cheap clothing.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Sorry that you are not satisfied with the item(s).
As we checked, you have accepted our partial cash refund and keep the items.
Your claim/complaint/feedback is very important to us and to our designers.
We value your business and we promise you that we will settle this matter at the best way we can.