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JustFashionNow

2.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
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122,391 reviews

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Australia
1 review
0 helpful votes
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Love this business
September 18, 2021
Updated review

Very happy with everything I have bought, the service is amazing and delivery is quick.

Date of experience: September 18, 2021

Very happy with everything I have bought
September 7, 2021
Previous review

Very happy with everything I have bought

Date of experience: September 7, 2021

Its been good so far, I like how they keep me up to date with their current deals.

Date of experience: August 19, 2021

Very happy
August 14, 2021
Previous review

It's been good so far, no issues. Quality of the products is great.

Date of experience: August 13, 2021

Its been good so far
July 14, 2021
Previous review

Its been good so far

Date of experience: July 14, 2021
Australia
2 reviews
0 helpful votes
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Style and Colour
September 18, 2021

Beautiful fashion and really good pricing.
Beautiful colours

Date of experience: September 18, 2021
Illinois
1 review
0 helpful votes
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Pants, shirt
September 18, 2021

I love it and reasonably priced, I always wear jeans wanted something different

Date of experience: September 18, 2021
New Jersey
2 reviews
0 helpful votes
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First & last order
September 18, 2021

Did not like the quality of goods & dey have not sent me return info for 2 items I wished to return so I/m very displeased with their service - I emailed them over & over - all I got was you can't return bags - the Rain Coat I wanted to return No email back to me with return info - there's no way possible I can send it back within 15 days when they never answered me - so I paid & have to keep an item I don't want - I cancelled the rest of the order because of poor service.

Date of experience: September 17, 2021
Florida
1 review
0 helpful votes
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Delay
September 18, 2021

I really liked the clothes, but one of the shoes was big and although I've been requesting the email with the return link for over a week, so far I haven't received a response.

Date of experience: September 17, 2021
Japan
1 review
0 helpful votes
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First pair of shoes that I bought from this online boutique and they are very comfortable! I will definitely buy more!

Date of experience: September 17, 2021
Ohio
1 review
0 helpful votes
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I hope the sizes are U. S
September 17, 2021
Updated review

I hope the sizes are U.S. sizes and not chinese. Chinese run very very small... large is equal to small in U. S,

Date of experience: September 17, 2021

I hope the sizes are U. S
August 18, 2021
Previous review

I hope the sizes are U.S. sizes and not chinese. Chinese run very very small... large is equal to small in U. S,

Date of experience: August 18, 2021
Japan
1 review
0 helpful votes
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I have been shopping for clothes online here for years and I am still very impressed with the quality. I have clothes from years ago that are still as good as new.

Date of experience: September 17, 2021
Canada
1 review
0 helpful votes
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Experience was good just found the delivery was long

Date of experience: September 17, 2021
Maryland
1 review
0 helpful votes
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It was too costly to return the items so I had to keep them. I was offered a small credit in lieu of returning items which I accepted. I would have preferred to return them because now I have items I will never wear.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 17, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

We value your business and we promise you that we will settle this matter at the best way we can.


Second order I have place...
August 16, 2021
Previous review

Second order I have place... like the creative look of your products.

Date of experience: August 16, 2021
Canada
1 review
0 helpful votes
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So many styles to choose from! The site was easy to navigate.

Date of experience: September 17, 2021

So many styles to choose from!
August 17, 2021
Previous review

So many styles to choose from! The site was easy to navigate.

Date of experience: August 17, 2021
Georgia
10 reviews
27 helpful votes
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I knew what I wanted and checked the size and measured myself for the shirt. I am surprised that the shipping is $9.99. A cute thin material Artsy blouse. Wow! But I enjoyed shopping my first time at Just Fashion. It was simple and easy to purchase my order. Thanks. Sonja.

Date of experience: September 16, 2021

I knew what I wanted and checked the size and measured...
August 18, 2021
Previous review

I knew what I wanted and checked the size and measured myself for the shirt and I need a size SMALL. I am surprised that the shipping is very high amount $9.99 for shipping. Wow! But I enjoyed shopping here for the first time. It was simple and easy to purchase my order. Thnks. Sonja.

Date of experience: August 17, 2021
Australia
1 review
0 helpful votes
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I have had a problems with Items Return
September 16, 2021

5 of 10, Quality of materials is extremely poor and looks not the same as on the pictures

Date of experience: September 16, 2021
California
1 review
0 helpful votes
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I need to return everything I ordered
October 16, 2021
Updated review

Shopping:
Every too often I land back up at top and have to do a lot of scroll/load to get to the last item I looked at, so as to keep going.

The purchase: the measurements may be accurate, but the cut of the clothing assumes a slender uncurved body, which mine is not. I have a well-endowed curvy body, so nothing fit—or at least not if I moved my arms.
Gorgeous dresses, but not for my body.

Date of experience: September 16, 2021
Miss W. JustFashionNow Rep
over a year old

Size of items from different designers differ. ​Sorry that they did not fit your body shape.

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.


Every too often I land back up at top and have to do...
August 17, 2021
Previous review

Every too often I land back up at top and have to do a lot of scroll/load to get to the last item I looked at, so as to keep going.

Date of experience: August 17, 2021
New Hampshire
3 reviews
0 helpful votes
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AWFUL EXPERIENCE! I didn't know the clothes were from China and they were very poorly made, and wrong sizes sent, too. I returned everything and it cost me a lot of money to return everything to China. I will NEVER shop with this outlet again.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 16, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Please send us the tracking number for your returned parcel.

We will refund you the purchase price of the returned item(s) once we receive it/them in good condition.

If you run into any issues, please do not hesitate to contact us at [email protected]


AWFUL! I returned all of the clothes to China -- postage was very expensive-- and I expect a FULL REFUND.

Date of experience: September 15, 2021
Canada
1 review
0 helpful votes
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Great products, great customer service
September 16, 2021

Beautiful clothes, great customer service. Great satisfaction wearing them.

Date of experience: September 16, 2021
California
1 review
0 helpful votes
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Pictures and Actual Product Are Not The Same
September 16, 2021
Updated review

I ordered two shirts and 2 pieces of jewelry. The jewelry are both fine, but the shirts I received look nothing like the pictures on the website.

Date of experience: September 16, 2021

I really like the many options available!
August 17, 2021
Previous review

I really like the many options available!

Date of experience: August 17, 2021
Georgia
1 review
0 helpful votes
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Pleased!
September 16, 2021
Updated review

Shipping seems high. Waiting to see if it gets to my post office box, as I do not have a mailbox at my address.

Date of experience: September 16, 2021

Shipping seems high
August 17, 2021
Previous review

Shipping seems high. Waiting to see if it gets to my post office box, as I do not have a mailbox at my address.

Date of experience: August 17, 2021
South Carolina
2 reviews
0 helpful votes
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Title
October 16, 2021
Updated review

One item shipped in wrong size - I am not good at returning items

Date of experience: September 16, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry for the inconvenience!

​If we sent you wrong size item(s), we need some photo of the detailed label of the item including the recognizable size, color and designer's name.

We are sorry for the mistake and for all inconvenience. But we do need these proofs to issue this problem.

If you run into any issues, please do not hesitate to contact us at [email protected]


Had problem getting credit card charged
June 23, 2021
Previous review

Had problem getting credit card charged.

Date of experience: June 23, 2021
GB
1 review
1 helpful vote
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I love my new shirts from this online boutique! It's COVID so it took a little longer to get the order, but it was on my doorstep the day after the products were available for delivery.

Date of experience: September 16, 2021

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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