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JustFashionNow

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
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122,391 reviews

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California
2 reviews
0 helpful votes
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Prefer going to the store they seem to have more selection and better sales

Date of experience: April 9, 2022
Texas
1 review
0 helpful votes
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Beautiful Dresses
April 9, 2022
Updated review

Thank you so much, everything looks beautiful. I love the dresses and they fit perfectly.
Also, the cute shoes, I have received many compliments.

Date of experience: April 9, 2022

Thank you so much, everything looks beautiful
March 7, 2022
Previous review

Thank you so much, everything looks beautiful. I can't wait to receive them.

Date of experience: March 7, 2022
New York
3 reviews
0 helpful votes
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Straight forward process which is always appreciated.

Date of experience: April 9, 2022
Canada
1 review
0 helpful votes
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Not Satisfied
May 9, 2022
Updated review

Not happy with the sizing of dresses, they are not even close to size ordered. Did not expect added exchange fees. Can't return as the added fees make it too expensive.

Date of experience: April 9, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

To avoid unnecessary inconvenience to customers, we usually offer a partial refund and you can keep the item. I'm sorry this didn't satisfy you.

We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at [email protected] or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


It was very easy
March 10, 2022
Previous review

It was very easy. Hopefully the dresses will be as nice.

Date of experience: March 10, 2022
New Jersey
2 reviews
0 helpful votes
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Great
April 9, 2022
Updated review

Great great great great great Thank you great Thank you

Date of experience: April 9, 2022

The dress I ordered was a misrepresentation of the...
April 7, 2022
Previous review

The dress I ordered was a misrepresentation of the actual item. The picture of dress's color was blue and green, however, it is green and black. It is also far too small. When I returned to JustFashNow shopping site. I couldn't find the picture again, it disagreed after I received it. This is a bad way to do business, and bad experience. Thank you.

Date of experience: March 7, 2022
Colorado
1 review
0 helpful votes
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My dresses
April 9, 2022

Very nice customer service and the website is user friendly

Date of experience: April 8, 2022
California
1 review
0 helpful votes
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Sizes Inconsistent
May 9, 2022
Updated review

Shoes I ordered were at least 2 sizes too large. The sizes for the other clothing items were inconsistent as well. There is no way to return the items unless you want to pay to ship back to China so I took the measly 15% refund, which really sucks. I will not order with this company again.

Date of experience: April 8, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

To avoid unnecessary inconvenience to customers, we usually offer a partial refund and you can keep the item. I'm sorry this didn't satisfy you.

We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at [email protected] or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Cute styles at great prices
March 20, 2022
Previous review

Cute styles at great prices.

Date of experience: February 18, 2022
Illinois
1 review
0 helpful votes
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Great expectations realized
April 8, 2022

Nice designs and great prices. Shipping was faster than I expected.

Date of experience: April 8, 2022
Canada
1 review
0 helpful votes
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Don't buy here.
May 8, 2022
Updated review

Products very cheap and very oversized. Don't like having savings codes offered for use, then being unable to apply them.

Date of experience: April 8, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at [email protected] or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Don't like having savings codes offered for use, then...
April 6, 2022
Previous review

Don't like having savings codes offered for use, then being unable to apply them.

Date of experience: March 7, 2022
New Hampshire
1 review
0 helpful votes
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Nothing Fits
April 8, 2022

Sorry but nothing fits I would like to return the items but there is not way to find "Return an item"

Date of experience: April 8, 2022
Arizona
1 review
0 helpful votes
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I ordered 2 blouses in a large because thats what i normally wear and when i received them they fit like a 2xx, really oversized so i put in for a return and they said they didnt do refunds but they could refund me 15% of my order, ARE YOU KIDDING ME! If i wanted to get the refund i would have to download a label and pay for the postage back to China and declare how much the items where worth and if i said to much i would have to pay more money! WHAT, 70 dollars is what I'm out, Never again will i do business with this company, What a scam and if you look at their reviews they are all there own doing comments like "NICE GOOD" never felt so rip off!

Date of experience: April 8, 2022
New Zealand
1 review
0 helpful votes
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Beautiful clothes.
April 8, 2022
Updated review

'A bit confusing at the final paying stage of this shopping, but hopefully, I can sort this out. Also, I'm not familiar with buying clothes from the USA this way, and I forgot that your sizing was different from ours here. Eg. Your Small size is actually a Medium in NZ & in other countries. However, the Men's Medium was fine.

Date of experience: April 8, 2022

A bit confusing at end of this"shop", or certainly...
April 4, 2022
Previous review

A bit confusing at end of this"shop", or certainly not as I would expect it to be.

Date of experience: March 5, 2022
Pennsylvania
1 review
0 helpful votes
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The shipping is expensive they put if you buy 99 and up is free shipping is no true. Also some don't fix me and are big even is my size

Date of experience: April 7, 2022

The shipping is expensive they put if you buy 99 and...
April 5, 2022
Previous review

The shipping is expensive they put if you buy 99 and up is free shipping is no true.

Date of experience: March 5, 2022
Canada
2 reviews
0 helpful votes
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Almost as
April 8, 2022
Updated review

As long as they fit im good. Send a return just incase please.

Date of experience: April 7, 2022

Id like to exchange as i have 5 pieces that just dont fit or look horrendous

Date of experience: January 19, 2022

Love the discounts as the us dollar would be better...
December 16, 2021
Previous review

Love the discounts as the us dollar would be better at par. Just saying

Date of experience: December 16, 2021
Indiana
2 reviews
0 helpful votes
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Wonderful tees
April 7, 2022

Very easy to use and I love all the clothes they sell.

Date of experience: April 7, 2022
Colorado
2 reviews
0 helpful votes
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Extreme Customer Service!
April 7, 2022
Updated review

You need to make it easier to checkout! Everytime my order moved or was delayed, I was informed. This gave me peace of mind in this day and age where a lot of these places you spend your money with could care less whether a person is satisfied or not, just as long as they get your money. Five star service to say the least! Will purchase more products in the future!

Date of experience: April 7, 2022

Checkout needs to be revamped and made easier
March 30, 2022
Previous review

Checkout needs to be revamped and made easier

Date of experience: March 30, 2022
Wisconsin
1 review
0 helpful votes
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Did not fit
April 7, 2022

Love the shopping experience hope the clothes are as great as this experience.

Date of experience: April 7, 2022
Pennsylvania
1 review
0 helpful votes
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Wonderful
April 7, 2022

Maybe the next time I order I can better describe my experience but so far it was okay it arrived. I was satisfied with my purchase wish I hadn't got a size smaller but overall of you it was great and I would do it again.

Date of experience: April 7, 2022
Nevada
1 review
0 helpful votes
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Always shopping
April 7, 2022

I'm always doing Christmas gift shopping. I just took care of my sister and one for my mom. The rest of the things are just for me 'cause I never go shopping just for myself.

Date of experience: April 7, 2022
Canada
1 review
0 helpful votes
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Incorrect sizing… very disappointing
May 7, 2022
Updated review

WOWEE what a selection! I couldn't wait to get my three shirts. I am a true small, and of course ordered Small… when they came, I loved the design, fabrics and workmanship. HOWEVER, the shirts. We're TOO big… I contacted customer service, they said rather than me returning the items, they would give me 15% of the retail price, which I have yet to receive. I doubt that I will reorder from this company again.

Date of experience: April 7, 2022

WOWEE what a selection!
March 7, 2022
Previous review

WOWEE what a selection! Can't wait till the tops come and I can parade around the town!

Date of experience: March 7, 2022

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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