Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of JustFashionNow

JustFashionNow

2.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate JustFashionNow?
grey stargrey stargrey stargrey stargrey star

JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
This company does not typically respond to reviews

Instant Feedback

122,391 reviews

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Nova G.
Unfollow Nova G.
Share Review
Report Review

NOTICE! After spending nearly 200$ of clothes, when I had to send them back, because of cheap material, I was told «Any shipping charges TO CHINA for the returned item(s) are the client's responsibility, as well as all applicable customs duties, and fees, taxes», if I choose not to do so, they will only give me 15% of the purchase.

Date of experience: April 11, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

In order to avoid unnecessary inconvenience to customers during the return process, we usually provide a partial refund and you can continue to keep the item, sorry that you are not satisfied

If you have questions about your order, please contact us by email at [email protected] or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Florida
1 review
0 helpful votes
Follow Marie Y.
Unfollow Marie Y.
Share Review
Report Review

JFN dresses and t shirt
May 11, 2022
Updated review

Dresses very thin material. Cute style and seem to be well made. One dress was a little too small even though I ordered according to size /measurement chart. Biggest disappointment was how long it took to get. So slow compared to other clothing orders. Appreciated the follow-up from customer service though.

Date of experience: April 11, 2022

Very good just want % cottton in cotton blends
March 12, 2022
Previous review

Very good just want % cottton in cotton blends

Date of experience: March 12, 2022
Florida
3 reviews
0 helpful votes
Follow Dr R.
Unfollow Dr R.
Share Review
Report Review

Not what I expected!
April 11, 2022
Updated review

First of all, the merchandise arrived very late--and most of it separately. Secondly, the quality of the items certainly does not match how it looks in the advertisement photos. Of course, those are models, but the items that arrived are flimsy, not sized properly, and are a disappointment.

Date of experience: April 11, 2022

Easy and efficient shopping!
March 26, 2022
Previous review

Easy and efficient shopping! I was enthralled with the "cat dress"--which will be great fun at social gatherings.

Date of experience: March 26, 2022
Canada
2 reviews
0 helpful votes
Follow Mary K.
Unfollow Mary K.
Share Review
Report Review

I trust jfn!
April 11, 2022

I have been very happy with the clothing I have bought through JFN! One other mail company I bought from, the clothes were so cheap they were all see through. I would have to resew them all with lining. Not doing it! Just Fashion Now, so far has sent me clothes I can wear. So I will continue buying from them.

Date of experience: April 11, 2022
Canada
2 reviews
0 helpful votes
Follow Julia A.
Unfollow Julia A.
Share Review
Report Review

Shipping is a scam, my shipping cost more than the items I bought so I left many items off my order. The items I did get were nothing like the photos and very horrible fabrics cheap and not worth the money.

Date of experience: April 10, 2022
Miss W. JustFashionNow Rep
over a year old

Thanks for your support and sorry for the inconvenience.

Shipping cost of your order depends on the shipping distance and weight of the packages. We also provide free shipping service for orders reaching a certain amount, for now it`s $109 after discounts (excluding final sale items).

We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at [email protected] or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Georgia
4 reviews
0 helpful votes
Follow Vallorie O.
Unfollow Vallorie O.
Share Review
Report Review

My opinion
May 11, 2022
Updated review

Good prices. I've received the dresses ordered and unfortunately I was disappointed with the way they looked in person. Not cute and sexy as they were pictured.

Date of experience: April 10, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at [email protected] or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Good prices
March 11, 2022
Previous review

Good prices. Waiting for the quality. Hope I'm not disappointed. Sincerely@

Date of experience: March 11, 2022
Tennessee
3 reviews
3 helpful votes
Follow null K.
Unfollow null K.
Share Review
Report Review

Dresses for comfort
May 10, 2022

Ok for first time on purchasing. Like the flash sale but do not like that you have to spend over a hundred dollars to avoid the high shipping fee

Date of experience: April 10, 2022
Rhode Island
1 review
0 helpful votes
Follow Ruth N.
Unfollow Ruth N.
Share Review
Report Review

Fashion Just Now
April 10, 2022

Easy ordering, I wish the sizing would be more standardized and less polyester more cotton...

Date of experience: April 10, 2022
South Carolina
1 review
0 helpful votes
Follow Sophia R.
Unfollow Sophia R.
Share Review
Report Review

Misinformation on Returns
May 10, 2022
Updated review

Nice selection of dresses not found in stores. Site is easy to navigate. No size charts or detailed description of fabric, etc.

Date of experience: April 10, 2022

Nice selection of dresses not found in stores
March 10, 2022
Previous review

Nice selection of dresses not found in stores. Site is easy to navigate.

Date of experience: March 10, 2022
Wisconsin
1 review
0 helpful votes
Follow Kathryn D.
Unfollow Kathryn D.
Share Review
Report Review

Nice looking
May 10, 2022
Updated review

Very nice looking clothes however when received not as nice as pictures.

Date of experience: April 10, 2022

Very nice looking clothes!
March 11, 2022
Previous review

Very nice looking clothes!

Date of experience: March 11, 2022
Canada
1 review
0 helpful votes
Follow Billy C.
Unfollow Billy C.
Share Review
Report Review

Great prices, cute styles1
April 10, 2022

Easy to navigate the website, easy to read promos, lovely fashion styles. I just hope shipping to Calgary, Alberta, Canada doesn't take too long. My first order so we'll see how this all goes.

Date of experience: April 10, 2022
New York
1 review
0 helpful votes
Follow Ann G.
Unfollow Ann G.
Share Review
Report Review

Sizes
April 10, 2022

Bathing suit are an irregular size. I ordered a large and it fits like a medium. The item took so long to arrive I wouldn't return it.

Date of experience: April 9, 2022
North Carolina
3 reviews
0 helpful votes
Follow A V.
Unfollow A V.
Share Review
Report Review

Not ordering again
May 10, 2022

The sizes were all off. First order I received was sized correctly. Second order, none of the 3X fit. I would have to order a 4X or 5X to get them to fit me! Sizes have to be consistent or I won't purchase or order
Any more.

Date of experience: April 9, 2022
Minnesota
1 review
0 helpful votes
Follow Evelyn N.
Unfollow Evelyn N.
Share Review
Report Review

Surprised and satisfied
April 10, 2022

Nice large selection of product. Very easy shopping

Date of experience: April 9, 2022
New Zealand
1 review
0 helpful votes
Follow Susan O.
Unfollow Susan O.
Share Review
Report Review

Fast Delivery, Beautiful Clothes.
April 9, 2022
Updated review

Quick and easy thanks
A good purchase experience, Thankyou

Date of experience: April 9, 2022

Ok, Just ordered 2nd Dress in a bigger size
December 21, 2021
Previous review

Ok, Just ordered 2nd Dress in a bigger size.
Love the dress. Will send smaller one back.

Date of experience: December 21, 2021

Awesome, Easy, Beautiful Clothes
December 10, 2021
Previous review

Awesome, Easy, Beautiful Clothes.

Date of experience: December 9, 2021
Colorado
1 review
0 helpful votes
Follow Abi X.
Unfollow Abi X.
Share Review
Report Review

Not at all happy!
April 9, 2022

Never order again! Great! Your web site is very easy to get around in.

Date of experience: April 9, 2022
Canada
1 review
0 helpful votes
Follow Theresa Q.
Unfollow Theresa Q.
Share Review
Report Review

Satisfied
April 9, 2022

I was okay with two items but one dress was too big. After several communications I opted for a partial refund and am waiting for it.

Date of experience: April 9, 2022
Oklahoma
1 review
0 helpful votes
Follow Janet J.
Unfollow Janet J.
Share Review
Report Review

A Bit Disappointed
April 9, 2022
Updated review

I received my blouse about a week ago and it's beautiful, but the sleeves are too tight from the shoulder to my elbows. I received the capris yesterday and they are way too long. I can't wear either for the occasion I purchased them for. I am having alterations done to both.

Date of experience: April 9, 2022

Received Quick
October 18, 2021
Previous review

Ordered my 3/4 length sleeve hoodie and received it in 11 days! It is adorable and I love the black and white design.

Date of experience: October 17, 2021
Texas
2 reviews
0 helpful votes
Follow Kathleen P.
Unfollow Kathleen P.
Share Review
Report Review

Took too long to deliver, obviously from China.
May 9, 2022
Updated review

Clothes looked nothing like the adverts. False advertising!
Horrible fabric and terrible fit.

Date of experience: April 9, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at [email protected] or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Lovely site, easy to navigate
March 10, 2022
Previous review

Lovely site, easy to navigate

Date of experience: March 10, 2022
California
1 review
0 helpful votes
Follow Samantha Z.
Unfollow Samantha Z.
Share Review
Report Review

Don't like the fit or fabric.
April 9, 2022

Great prices on fun clothing, but I don't like the silky fabric and the clothes do not look good on me.

Date of experience: April 9, 2022

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
See all photos