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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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First time use I order from Just fashion but did not realize I had to wait so long. Thought I was ordering from somewhere in the US
Easy to order ordering was easy arrived in timely fashion
Amazing styles to pick from. Loved this style ordering easy but sizes too small
Shipping took a little longer than I expected, but due to circumstances understandable. The company responded quickly to my questions.
You have over billed me. I just want the dress and used my code Luck3. My bill should be around $21.99. I do not want express shipping. Please I've had so many issues trying to get this dress. Charge me correctly, and please send the dress. *******864
Lots of choices! I like to be shopping from home. Our local malls are too expensive to shop at and I do not find the variety of styles and colors that you offer.
Have not seen product yet. How can I judge. I ordered three shirts all the same size and they all are different in fitting. Not consistent in sizing. The one has a collar lining which will not lay flat.
My first time ordering and I sure hope all items fit. What is return policy?
Thought I was on Cato. Wasn't happy about the way I got
To you. 2 tops were ill fitting and one top never came. Don't know if the charge was changed. I won't be ordering anymore.
I received my order promptly and it was well packaged. (I loved the packaging!)
S&H way to expensive for seniors. Try a seniors discount.
S&H is a bit steep. It shouldn't cost so much to ship one garment.
Was easy to shop, the clothes looked great in the online catalogue and they were nicely folded and individually packaged BUT they took a long time to arrive and the sizes are all off. One dress (S) is too small; another dress (S) is much too big; one tshirt (S) is much too big.
Took close to a month for delivery since it comes from China. Fabric was different than I expected, but the fit was great.
Didn't realize clothing was sized in China. Every single item is too small and cannot be worn. Can't return or get full refund. A waste of time and money. Highly disappointed.
Easy process, except that it says free shipping over 109.00 and my order was 109.88 and it didn't give me free delivery
Sizes vary a lot and low rate material not skin friendly mostly polyester
Dresses said buy 4 get 70% off next but doesn't look like it worked on my checkout. Please let me know how I can get this discount. Thank you
From start to finish I enjoyed the entire shopping experience. I ran into a problem the second after I placed my order. I accidentally ordered 2 of the same pants…oops. I immediately emailed the company and gave them my order number. Within 24 hours I had a response and they were able to remove the second pair and refund my $ within 5 days. Then the day I received the order in the mail, I also received an email asking if I received my package yet. The email also included a follow up option to choose if I hadn't received it yet. What great business practices! I will definitely be ordering from them again and recommending them to everyone!
When the product arrived it was very disappointing.
I received my early May Order but have not received the order I placed on 5/28/22 which I paid for. Please let me know when it is coming. I really liked the first order I got!
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Thanks for your support and sorry for the inconvenience.We noticed that you bought 3 same dress in the order. Since the package has shipped we cannot cancel the duplicate for you.We recommend you to make a return after you receive them.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!