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JustFashionNow

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
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122,391 reviews

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Vermont
1 review
0 helpful votes
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Poor Customer Service
May 28, 2022

I received partial order. Items did not fit. I had an online chat with customer service and wanted to return them and cancelled the item that had not arrived. I was told I had to ship items to China and may also have to pay import taxes even though the return address was in the United States. I was told if I just wanted to keep the items I would get a percentage of the cost as refunded to me and I would get full refund for the item I cancelled. I still have not received any refunds or communication. Absolute unacceptable.

Date of experience: May 28, 2022
Florida
1 review
0 helpful votes
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Wonderful
May 28, 2022

Nice collection of clothing to choose from. Colors, styles and fabrics good quality

Date of experience: May 28, 2022
Canada
1 review
0 helpful votes
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I measured myself and when I got my product it was too small. Material looked better in pictures than

Date of experience: May 28, 2022

Easy to order
April 24, 2022
Previous review

Easy to order

Date of experience: April 24, 2022

Difficult to go back and look at other items
April 23, 2022
Previous review

Difficult to go back and look at other items

Date of experience: March 23, 2022
Michigan
2 reviews
0 helpful votes
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Small sized
May 28, 2022

Love the selection, the sizing is way off. Order at least 2 sizes larger than normal, for women's clothing.

Date of experience: May 28, 2022
Texas
2 reviews
0 helpful votes
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Shipping time
May 28, 2022
Updated review

Merchandise is good--takes along time to get here some times. It came much faster than my other orders! I used to order and expect it about 8 weeks later.

Date of experience: May 28, 2022

Merchandise is good--takes along time to get here some...
April 27, 2022
Previous review

Merchandise is good--takes along time to get here some times

Date of experience: April 27, 2022
Pennsylvania
1 review
0 helpful votes
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JFN Shopping
May 28, 2022

Shopping is easy. Shipping charges are a steep. I would have purchased more items if the shipping was not so expensive.

Date of experience: May 28, 2022
Florida
1 review
0 helpful votes
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So far so good will have to wait till after get order to know if this is where I can shop. Well got order disappointed size off on most. I will not order again not order 2/3 sizes larger than wear and still not fit.

Date of experience: May 27, 2022

So far so good will have to wait till after get order...
April 26, 2022
Previous review

So far so good will have to wait till after get order to know if this is where I can shop

Date of experience: April 26, 2022
Virginia
1 review
0 helpful votes
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Service was very good.
May 28, 2022
Updated review

One of the items fit, but one did not.
Customer service was very helpful.

Date of experience: May 27, 2022

Pages delay and skip
May 27, 2022
Previous review

Pages delay and skip.

Date of experience: April 27, 2022
Florida
1 review
0 helpful votes
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Disappointed
June 27, 2022
Updated review

Your sizes are off. 3 XL always fits me
Too small tops. Need to return

Date of experience: May 27, 2022

So much to choose from
April 27, 2022
Previous review

So much to choose from

Date of experience: April 27, 2022
Wisconsin
2 reviews
0 helpful votes
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Not what I expected
May 27, 2022

I ordered some tops which I thought were short sleeved but received sleeveless tops. They are cute but I I would have preferred sleeves since I have floppy upper arms! They are also tighter fitting than I prefer so this pushes me to lose weight!

Date of experience: May 27, 2022
New York
2 reviews
0 helpful votes
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Took a month to receive my order. Clothing is all polyester. Nothing as pretty as the pictures. Threw out the sandals, they smelled like a burnt rubber. I would advise not to purchase here. To return anything, it needs to ship to China.

Date of experience: May 27, 2022
Oklahoma
3 reviews
0 helpful votes
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Cute Outfit
May 27, 2022

Got blouse a lot sooner than the other sneakers. Very cute together and I got a lot of compliments

Date of experience: May 27, 2022
Canada
1 review
0 helpful votes
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Bad refund/return process
June 26, 2022
Updated review

Some garments were unsatisfactory and I wanted to return them to obtain a refund. The refund process is too onerous and the shipping costs too high.

Date of experience: May 27, 2022

Hard to go back to main screen
April 26, 2022
Previous review

Hard to go back to main screen

Date of experience: April 25, 2022
Canada
2 reviews
0 helpful votes
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Worse purchase ever!
May 27, 2022

The picture of the product was in no way indicative of the actual product received! Yes, it did look like picture on the website, but in no way reflected the description given. I found the materials used to make the shoes very subpar; flimsy casing on a cheap, plastic sole! When trying to return the product for refund, I was given a choice to pay shipping and customs pricing to China, or take a 15% cash refund, to avoid the ordeal; shipping and taxes paid NOT INCLUDED! What an insult!

Date of experience: May 27, 2022
West Virginia
1 review
0 helpful votes
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Women's Tops
May 27, 2022

Love the product choices and they are made very well.

Date of experience: May 27, 2022
Ohio
2 reviews
0 helpful votes
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Very happy
May 27, 2022

So far, so good I have nothing else to say to make 50 characters!

Date of experience: May 27, 2022
Arizona
1 review
0 helpful votes
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I have been waiting a month to get 2 pairs of leggings, I have contacted them 2 times with the same response " it is on it's way" I have never waited this long for anything. Still isn't here, they better give me my money back when it never shows up. DO NOT BUY FROM THESE PEOPLE, THEY ARE PROBABLY NOT EVEN A COMPANY!

Date of experience: May 27, 2022
California
1 review
0 helpful votes
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All good easy transaction well packed good quality.
Thank you

Date of experience: May 27, 2022
West Virginia
2 reviews
0 helpful votes
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First time buyer
May 27, 2022

Looking forward to see how these items are made and fit, if good then I will be buying more. I am a first time buying with this company.

Date of experience: May 27, 2022
Georgia
1 review
0 helpful votes
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Customer Service is awful!
May 27, 2022
Updated review

The customer service is the worst ever! The website is difficult to navigate! It does not give information on a return label. When you call customer service, a voicemail picks up and says,"the mailbox is full." Who does business like that?!?! Highly Dissatisfied! Would not recommend!

Date of experience: May 26, 2022

Very affordable
April 27, 2022
Previous review

Very affordable

Date of experience: April 26, 2022

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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