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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Good and easy. Clothes are well made. Very wearable. Easy to clean.
Good variety, and five excellent "keepers" in my order, but also three items that went straight out the door to Goodwill. Also, shipping charge way too high.
Lots of variety at JFN! Only reason it's not 5 stars is that when I searched for "cargo pants", so many other unrelated items appeared that it was hard to find the actual cargo pants.
Great variety of items that can be worn many places, but hard to figure out the free gift and discounts.
Items in shopping cart disappeared and had to redo.
Although the item descriptions said "cotton bland," the actual items felt like more polyester than cotton. The clothing would be too warm to be comfortable in our really hot weather.
Items in shopping cart disappeared and had to redo
Site is easy to use,, As this is the 1st time for me to order from this site. I wanted to see the quality of the item before ordering numerous piece's. I love this shirt. It is of good quality and is so cute. I will be ordering more from this site. I will say that it took several weeks to get it, If you need an item within a month you may not get it in time.
You had a lot of nice things very good prices. Two of my tops were too big, so they offered me a discount. I will go to someone who does alterations & the discount will help with that.
Does not explain return policy ahead of purchasing.
There is a lot to choose from. It's hard to decide. The bustline sizes vary. I ordered a dress the was unflattering and it was too expensive to return.
The site is very easy to use. The fit was a little tight. Takes quite a while to get to Oregon.
Easy to choose the item - nice selection from classy clothes
There is a pattern with these sites that show really nice pictures of beautiful clothes that are really inexpensive. Well-made clothing and shoes should not cost $19.99. Simple as that.
Materials are not as thick as appear, sizing runs a little small, styles are the same. Website, pictures make them look so nice. Will not order again.
Easy to shop; quality of the merchandise is low, but so are the prices!
Enjoy looking at all the beautiful items. Thought the items I chose would work as a nice addition to my wardrobe.
Enjoy looking at all the beautiful items.
Pictures are no always reflective of the fit or quality
I am very pleasantly surprised by the quality of my first order of 5 tops. Can't wait for this new order arrives.
I wouldn't even give this site 1 star!
STAY OFF THIS SITE. I ordered about 8 items and not ONE of them fit plus it took about a month to get the order. The sizes are all screwed up.
If you want to retrun anything it will cost an arm and a leg because they ship from China. So if you buy something you're stuck with it.
I will never order from here again.
Clothes are as described, but were way to small, & costs too much to send back
Has been great, can't wait to get the order
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124

