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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Sizes on your site very confusing. All too big. Really!
A little confusing re discounts and free stuff. Was I supposed to pick out something?
Nice selection, but had some concerns with delivery. Always a prompt and pleasant reply. Never a worry after their reply.
Shopping was good. The shirts were not accurately described. But instead were flimsy, with no material tags on them. Instead of just describing them as "knit", your adds should include the actual content of all materials in all of the shirts. And the pieces should be tagged with those details as well.
Easy ordering however sizing was not consistent. On one blouse (based on sizes listed) I ordered a medium-which was to small and a dress i ordered a large (based on sizes listed) and it was much to big I wanted to return 3 items but they needed to be returned to china ((for approximately $70.
Easy however sizing was not consistent
I love the style of clothing you have. Keep up the great work.
I really like your merchandise, and I would order again. One problem I do have is everything is in US dollars so every time I carefully select what I like at the end and try to stay in my budget I have to pay way more then what I thought. At one time I planned for free shipping I have to pay at least an extra $50, which becomes a hardship for me. Thank you Yvonne
The website is difficult to navigate. If you try to go back, it goes all the way to the beginning instead of where you left off. The same is true of getting out of checkout if you want to go back to shopping. It is impossible.
Easy to navigate... good product line. I love the styles... very comfortable, very summer!
It seemed like it took a long time to get everything. One item I did not care for at all because it was very thin and cheap looking. The dress and capris and other tops were fine. Follow up with my questions were timely. Thanks for the great selection. Quick and easy. Lots of choices
The shopping experience was easy & fun. The description of the product was misleading.
Easy to follow the directions and sizes. Yes it was easy to follow.
Nice display of dresses and easy to use website.
Slow service when return label was requested.
Nice display of dresses and easy to use website
Love it so easy to shop had no problems and i loved the clothes that was shipped
Good Selection. But poor quality. Regardless of stating they are US sizes they are not. XXL is not even close to XXL US.
Such cute clothes-great payment options, fast delivery
Ordered small leggings n they were huge!
Small was more like medium.
Love the maxi dresses, always looking for new ones
A little confused with price, shipping, discount, coupon. Initial price was $12.99, minus 15%discount, minus $4.00 coupon, plus shipping? Seems it should be less than I'm charged. Delivery was longer than anticipated. Quality was good.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
In order to reduce unnecessary hassle for customers with returns, we are currently offering partial refunds while you continue to hold the item. Sorry for not satisfying you
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!