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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Poor... poor... poor... poor... poor... poor not nice and costly to me for a dress I won't wear
I waited several weeks for 2 dresses to arrive. One dress fit well and I like it. I haven't washed it yet, so don't know how well the fabric will hold up. The second dress is tight in the arms and too long. I asked to return the dress and after waiting several days for a response, I was told I would be refunded $8 and I could keep the dress. I don't want the dress, so once again asked for a full refund. I was then offered $13 and keep the dress. Since I don't want the dress, I asked again to return the dress for a full refund of $39.99. I'm waiting for a response. Very poor customer service in my opinion.
It has been easy and plenty to choose from. I'm hoping your reviews are true and the merchandise ordered will be a good quality.
I ordered 3 different tops. It took quite a while to get here. My order came in two packages. None of the orders look like the picture I ordered from. In addition, 2 don't fit. I wish to return all 3 items.
Jewelry is nice, just a few pieces did not match quality portrayed by pictures.
Easy shopping made even better. I love the clothes, I just wish you had bigger selection of Larger sizes
Love this site and the clothes! Easy app access and great choices!
The product looked good in the advertisement but the finishing was very poor and rough.
Loved styles but havent received order yet,,, so ask me again...
Thanks,
Maureen
It was a great experience and I Love the ease of checking size chart
Very pretty clothes and great website
What can I do with the second one which is an exact same one but I don't need 2 of the same top.
I want to get a refund for it and I can return it also. Let me know what to do.
Wish I knew when I will see the items I have ordered
Items I rdered did not fit so I asked about returning them. They said to keep them and the would return 15% of purchase price since I would have to send them to China. Never buy from this company.
You have so many beautiful (bright) clothing items to choose from it was tough to pick! But I found a beautiful dress from my daughter-in-law! Im sure she will like it, but I hope it fits!
When I finally received the items, I was surprised at the quality of most. Two things did not make me happy, I was be sending back. A little disappointed with the quality of the photographs. Hard to really "get" the detail. A couple of things I wanted were out of stock.
It took a really long time to arrive. I ordered 2 and a half weeks before leaving for a cruise but they trickled in 1 or 2 pcs at a time after I left.
Placeing my order was very easy never ordered off this site before so will see waht the quality of product is
The clothes I chose are an excellent summer weight fabric and easy to care for. No ironing. I love them. Found the outfits on Facebook
Loved the dresses, but sizes not accurate, didn't return because shipping was too high.
I really like the top I ordered; I see quite a few more items but it took a full month to receive my package.
So probably won't order any more.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124

